Holiday Homes in Springwater

"View from room was beautiful. Dinner at sand bar was good. Trivia night was very fun. Thank you for a great staycation. "

"Staff is friendly. Rooms are ok. Breakfast isn’t fast to replenish if there are a ton of visitors. I didn’t end up "

"Everything was as expected: very clean, nice staff, easy drive to RIT campus from this location."

"The room was very clean and the staff was very good and helpful. The only negative was that the door to the room was not easy to open or close properly. It needed to be fixed correctly. "

"Parking is convenient, in front of your room. The rooms are comfortable but the bathroom is a bit dated. The shower curtain and door handles were stained, floor felt uneven. "

"It was a fine stay. Staff was nice, parking is a bit limited for a busy weekend, breakfast was average and edible. The cost of the stay is quite high for the experience. However, it is one of the only hotels in the area. They jacked the price becuase it was graduation weekend. We paid about $380 for one night. Nothing particularly bad about it. But nothing great either. "

"Overall good stay. Clean. The breakfast was mediocre but edible"

"Terrible customer service. Was not recognized as a member. Wouldn’t add my rewards number. We requested a roll away bed ahead of time. Was told they didn’t have it on reservation. Only one staff member was working. Was very rude and disrespectful to us. Wouldn’t let us speak to his manager. Told us they didn’t have any roll away beds which is the only reason we stayed there since we are a family of 5. As a loyalty member I would stick with Hilton after this experience. We couldn’t get pillows or anything from the front desk. No one would answer. Would like a REFUND!!!!!"

"The motel was quiet and comfortable. The staff was pleasant. Great stay. A shout out to Joe in the breakfast room."