Quality Inn Westfield - Springfield

Property class: 2.5

Choose dates to view prices

Consider a stay at Quality Inn Westfield - Springfield and take advantage of a free breakfast buffet, laundry facilities and a business centre. Guests can connect to free in-room WiFi.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is AU$149
includes taxes & fees
15 Nov - 16 Nov

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a chair, a nightstand with a phone, a wall-mounted light, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking

7.2 out of 10
Good
(46 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a framed picture on the wall, and a door.

Standard Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet
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About the area

Located in Westfield, Quality Inn Westfield - Springfield is in the city centre. Some of the area's popular attractions include Naismith Memorial Basketball Hall of Fame and Six Flags New England. Looking to enjoy an event or a game while in town? See what's happening at Eastern States Exposition or Big E Coliseum. Visit our Westfield travel guide
Map
2 Southampton Rd, Westfield, MA, 01085

What's nearby

  • A river with sunlight reflecting off the water, surrounded by trees and autumn leaves.
    Westfield River
    4 min drive - 1.8 km
  • Gateway Entrance Park
    3 min drive - 1.5 km
  • General Wareham Park
    3 min drive - 1.5 km
  • Wojtkiewicz Park
    4 min drive - 1.8 km
  • Half Mile Falls Park
    4 min drive - 1.8 km

Getting around

  • Springfield Union Station
    20 min drive
  • Hartford, CT (BDL-Bradley Intl.)
    40 min drive

Restaurants

  • Burger King
    5 min drive
  • Wendy's
    2 min walk
  • Starbucks
    3 min walk
  • Rallys Sports Bar
    4 min drive
  • Dunkin'
    12 min walk

About this property

Quality Inn Westfield - Springfield

  • Hotel in a shopping district
  • At Quality Inn Westfield - Springfield, you can look forward to a free breakfast buffet, laundry facilities and a business centre. Stay connected with free in-room WiFi.
  • Other perks at this hotel include:
    • Free self-parking
    • Motorhome/coach/lorry parking, express check-out and a TV in reception
    • Smoke-free property, a 24-hour front desk and tour/ticket information
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 56 rooms feature comforts such as pillow menus and laptop-compatible safes, as well as thoughtful touches such as free WiFi and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
  • More amenities include:
    • Pillowtop mattresses, rollaway/extra beds (surcharge) and free cots/infant beds
    • Bathrooms with deep-soaking baths and free toiletries
    • 32-inch TVs with satellite channels
    • Balconies, fridges and microwaves

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Frequently asked questions

Is Quality Inn Westfield - Springfield pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 27 kg per pet. There's a fee of USD 30 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Quality Inn Westfield - Springfield?

As of 23 Oct 2026, prices found for a 1-night stay for 2 adults at Quality Inn Westfield - Springfield on 15 Nov 2026 start from AU$149, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Quality Inn Westfield - Springfield?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Quality Inn Westfield - Springfield?

Check-in start time: 3 PM; check-in end time: 3 AM.

What time is check-out at Quality Inn Westfield - Springfield?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Quality Inn Westfield - Springfield located?

Located in the heart of Westfield, this hotel is within 1 mile (2 km) of Gateway Entrance Park and General Wareham Park. Whitney Park and Elm Street Plaza are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Quality Inn Westfield - Springfield Reviews

7.2

Good

7.4

Cleanliness

7.6

Location

8.0

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 267 out of 1002 reviews
Rating 8 - Good. 315 out of 1002 reviews
Rating 6 - Okay. 228 out of 1002 reviews
Rating 4 - Poor. 109 out of 1002 reviews
Rating 2 - Terrible. 83 out of 1002 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were helpful esp at breakfast. Room was noisy because the hotel sits on a road. Room was clean. Beds were very good.
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was decent waffle station eggs sausage and the usual continental fare. Everything was clean the room was a little dark and dismal but everything was new so was fine
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Many restaurants nearby. Large King room with plenty of space.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were very clean did not smell or anything
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and the price was very good. Would definitely stay there again
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
plenty of free parking, breakfast was good, room was clean, although it had a musty odor upon arrival at first, after running the A/C it dissipated. Staff was friendly
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Really easy to find, right off the highway. All staff were very helpful. The complimentary breakfast was impressive for the amount we paid for the room. It was an assortment of muffins/ bagels/toast and your typical continental breakfast stuff with additional microwave-heated eggs/ sausage and a self serve Belgian waffle maker. Breakfast area was clean and well looked after. As far as the room, it was fine. Beds were comfortable, shower hot, good pressure. 👎The light over the fridge was burnt out, visible crud built up under shower faucet and shampoo dispenser, hair dryer had someone's makeup stuck to it, ironing board was broken and stained. All in all, pretty good for $160/ night.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well clean and quiet environment..
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The coffee was fantastic. Rooms were quiet
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed one night. What was great. Staff, clean, comfortable bed, parking
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean& maintained. Most comfortable bed I've slept in
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
When I arrived checking in was easy no issues there. The room itself was alright, the WiFi didn’t really work that well so I could only watch live tv and there were not many options. The pillowcases were filthy and they put me in a room where the tub doesn’t drain. I took a shower and the next morning the same water was still in the tub. Housekeeping never cleaned my room and I stayed for two nights. I asked for fresh sheets two different times on two different days and was told there weren’t any available. When I spoke with the manager he was very rude, and didn’t really care about what I had told him.
Stayed 2 nights in Sep 2026
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
Clean enough, just old, ragged linens. No hot water at sink. Cleaning staff was great and friendly.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything clean
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Staff was very friendly. Everything was clean and well kept. Small hotel but very cozy and quiet.
Stayed 2 nights in Nov 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon getting our key and looking at our room, I saw food left in the fridge and something spilled in it also. I also noticed it was not vacuumed. it was enough to complain about, but when I spoke to the manager about it, he asked what was wrong with the room. I told him and he. threw up his arms and said "well then, go to another place!" Since I booked with Expedia for the week, my total bill was already charged. I asked him if he had another room which I did take. I have stayed at Quality Inn before and it was much better than this one. Linens were clean but overall, the rest needed better cleanliness and definitely updating. Other staff members were polite. I will never stay there again tho.
Stayed 7 nights in Aug 2026
Verified review

6/10 Okay

Liked: Staff & service
Convenient location
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We'd stay again!

Reasonably priced, convenient location, comfortable bed. Although the rooms were a bit dated, we had an enjoyable stay. Breakfast selections were great.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Pleasantly surprised by this hotel. For a budget-friendly option, it was clean, comfortable, and far better than I expected. Great value for the price
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities
Convenient, breakfast, clean, friendly helpful staff
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Staff was very friendly and helpful!
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Staff very friendly.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Property is a bit dated but we enjoyed the location and look thfc Mo.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
spacious clean great staff
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Place very quiet, employees were very nice, and I felt safe. Outdated, but a good place to rest your head.
Stayed 2 nights in Oct 2025