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"Clean room…. Cover missing for exhaust vent in bathroom which looked “gross” but other than that clean!"

"Very clean and friendly staff "

"Very pleased with room"

"The first staff woman we encountered was very kind and knowledgeable. She was really personable as well. The male staff we encountered at the end of the day was far from that. Originally I signed a paper that discussed hotel rules, quiet hours, etc. my husband was in the gym area and the male staff came in and shut the lights off while he was in there and said ‘time to get out!’ Very rude. Around 10:45 we called down to the front desk since quiet hours started at 10 and for the last hour adults and children were screaming outside of our doorway which was directly near an elevator and entrance/exit to the waterpark. When we called the same guy said ‘yeah well quiet time night start closer to 11 now so just wait’ then hung up. I’m certain the paper I signed stated 10:00 but aside from that I understand you can’t control others behaviors. I was more disappointed in the customer service of this staff member. The room was stayed in was okay. No issues with cleanliness but could be updated. The bathroom had a heat lamp and had a dial on the wall for a jacuzzi but by looking at the bathtub, a jacuzzi bath had not been in that bathroom in years. "

"It was a nice little place and it was a little out of the way so no highway sounds and it was on the edge of the residential area so not a lot of excessive lights that you would have in a business district. Was really disappointed that they weren't serving breakfast while I was there. Apparently that isn't something they do in the off-season even though it is listed as a feature. That was one of the reasons I chose that property in the first place as I was traveling for business and didn't want the hassle of having to plan extra travel time to get breakfast and get where I needed to be on time."

"We had an overnight stay at the Red Roof Ashtubula-Austinburg. I had reserved 3 rooms and 2 out of the 3 were not cleaned properly toilet was dirty, nasty comforter, sheets, and mattress pad (I have had this happen at big chain hotels as well). The front desk guy was nice and looked at the rooms and moved them with no issue. Some went out and bought their own sheets after that. We definitely bought our own washclothes and some bought towels. I travel with bleach wipes and I will say for a motel my room was pretty clean except the light switches. We did not utilze the bar. Couldn't even tell you if it was open. For a quick overnight stay it would suffice just make sure to check the comforters and sheets."

"The staff at the front desk was very friendly and helpful. The room was clean, comfortable temperature. "

"The room was very clean and staff was friendly "

"Clean rooms nice staff"