Spring Lake Heights Holidays from AU$1,469

Was a great experience, hotel was clean and staff was very helpful and friendly. Helped us navigate how to get to and from New York City on public transportation. Hotel was pretty close to NYC and helped us save money.

The hotel was really nice. One of the best we have stayed in. The breakfast was really good!

First let me say that the front desk and the lady that is over the breakfast on the 9th floor are amazing. Very sweet and gave great recommendations. As far as the room goes it could use some updates especially in the bathroom. The hotel should definitely invest in some NEW towels. All of our towels were worn so badly two were ripped. The housekeeping is what needs to be addressed. There is a middle aged black lady ,she is so unfriendly. She would never speak and everytime we asked her a question she would answer rudely. My daughter asked for towels?she stated “I don’t have any you have to call downstairs” while standing next to her cart full of towels. She was our housekeeper she did the bare minimum so that we could tell she was there. Overall the stay was cool, won’t be back to that location but it served our purpose. Get rid of that mean lady that cleans she doesn’t fit everyone else’s tone .

The staff was very friendly. Check in and out was easy. We appreciated the hotel shuttle running 24/7 as we got in late from an international flight. It’s conveniently located near the airport with free breakfast. However, they can do a better job cleaning as our room smelled and we had dirty towels placed for us.

The hotel serves as a comfortable place to stay. Rooms are good size with large bed and a pull out bed. Gym is clean and has your basic options and cable machine. Hotel area is not far from Time Square and MetLife (around 25min from either with no traffic). The immediate outside area can be a little less than appealing, but never felt unsafe especially with the hotel security at entrance.