Indoor pool, open 7 AM to 9 PM, pool umbrellas, pool loungers

Reviews of Hotel Eden Spiez

4 out of 5
Hotel Eden Spiez
Seestrasse 58, Spiez, BE

Reviews

9.6

Exceptional

Rating 10 - Excellent. 129 out of 155 reviews" "
Rating 8 - Good. 20 out of 155 reviews" "
Rating 6 - Okay. 3 out of 155 reviews" "
Rating 4 - Poor. 1 out of 155 reviews" "
Rating 2 - Terrible. 2 out of 155 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jessika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent 👌
Amazing hotel! Amazing location! We loved everything! The breakfast was on another level of quality! Excellent!!!
Stayed 2 nights in Oct 2023

10/10 Excellent

Eva, J. E. Estigarribia

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 5 nights in Sep 2023

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Loved that it was quiet and peaceful! Food excellent and staff super helpful and friendly!!
Stayed 4 nights in Sep 2023
Response from Hotel Eden Spiez on 5 Oct 2023
Dear DebraWe are very happy about this great review! A big thank you for sharing your positive experience at Eden Spiez here!Best regards from Eden SpiezJasmin JägerOperations Assistance

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2023
Response from Hotel Eden Spiez on 5 Oct 2023
Dear AndrewThank you very much for the great review! We are very pleased that you had a nice stay with us at Eden Spiez.Kind regards from the Bernese OberlandJasmin JägerOperations Assistance

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Amazing hotel - recommend to anyone wanting excellent service, amazing views and a very comfy bed and beautiful rooms!
Stayed 1 night in Aug 2023
Response from Hotel Eden Spiez on 15 Aug 2023
Dear RichardThank you very much for the great review! We are very pleased that you had a nice stay with us at Eden Spiez.Kind regards from the Bernese OberlandJasmin JägerOperations Assistance

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Hotel Eden. Staff was helpful and professional. View from our room was amazing!!
Stayed 3 nights in Aug 2023
Response from Hotel Eden Spiez on 15 Aug 2023
Dear LindaThank you very much for the great review! We are very pleased that you had a nice stay with us at Eden Spiez.Kind regards from the Bernese OberlandJasmin JägerOperations Assistance

10/10 Excellent

Elvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!
Stayed 2 nights in Aug 2023
Response from Hotel Eden Spiez on 15 Aug 2023
Dear ElvinThank you very much for giving your stay at Eden Spiez a very good rating. We are very happy about this positive feedback!Sunny greetings from Lake ThunJasmin JägerOperations Assistance

10/10 Excellent

Lina

Stayed 3 nights in Jun 2023
Response from Hotel Eden Spiez on 15 Aug 2023
Dear LinaThank you very much for giving your stay at Eden Spiez a very good rating. We are very happy about this positive feedback!Sunny greetings from Lake ThunJasmin JägerOperations Assistance

10/10 Excellent

TANER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 1 night in Jul 2023
Response from Hotel Eden Spiez on 15 Aug 2023
Dear TANERThank you very much for the great review! We are very pleased that you had a nice stay with us at Eden Spiez.Kind regards from the Bernese OberlandJasmin JägerOperations Assistance

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Hotel Eden Spiez on 21 July 2023
Grüessech LukeWir freuen uns sehr über diese tolle Bewertung! Ein herzliches Dankeschön, dass Sie Ihre Erfahrungen im Eden Spiez hier teilen!Herzliche Grüsse von Eden SpiezJasmin JägerBetriebsassistenz

8/10 Good

Olinda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, amazing staff. Honestly, my only complaint was the air conditioning situation. It never cooled off in the room and made it a bit difficult for us to sleep.
Stayed 2 nights in Jun 2023
Response from Hotel Eden Spiez on 13 July 2023
Dear OlindaWe are very happy about this great review! A big thank you for sharing your positive experience at Eden Spiez here!Best regards from Eden SpiezJasmin JägerOperations Assistance

10/10 Excellent

Cody

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Phenomenal hotel, staff, location. Highly recommended.
Stayed 4 nights in Jun 2023
Response from Hotel Eden Spiez on 13 July 2023
Dear CodyThank you very much for giving your stay at Eden Spiez a very good rating. We are very happy about this positive feedback!Sunny greetings from Lake ThunJasmin JägerOperations Assistance

10/10 Excellent

Alison

Travelled with partner
Liked: Staff & service, property conditions & facilities
Absolutely fantastic property. Staff were welcoming and extremely helpful
Stayed 3 nights in Jun 2023
Response from Hotel Eden Spiez on 13 July 2023
Dear AlisonThank you very much for giving your stay at Eden Spiez a very good rating. We are very happy about this positive feedback!Sunny greetings from Lake ThunJasmin JägerOperations Assistance

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
This was an amazing experience! The food at the resort was so amazing. The staff was so friendly and helpful. Parking was easy and $12 euro a day. Not too bad. The spa was amazing and lovely for me and my girlfriend! We will be back again! We are traveling from Seattle!
Stayed 3 nights in Jun 2023
Response from Hotel Eden Spiez on 13 July 2023
Dear DavidThank you very much for the great review! We are very pleased that you had a nice stay with us at Eden Spiez.Kind regards from the Bernese OberlandJasmin JägerOperations Assistance

10/10 Excellent

Kilohana

Stayed 3 nights in Jun 2023
Response from Hotel Eden Spiez on 13 July 2023
Dear KilohanaThank you very much for the great review! We are very pleased that you had a nice stay with us at Eden Spiez.Kind regards from the Bernese OberlandJasmin JägerOperations Assistance

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with easy access to lake. Balcony with beautiful view. Awesome spa with large jacuzzi, steam room, sauna and pool. Excellent complementary breakfast. Friendly staff. Close to busy and train station. Not many shops. Would recommend
Stayed 2 nights in Jun 2023
Response from Jasmin Jäger on 13 July 2023
Dear MariaThank you very much for the great review! We are very pleased that you had a nice stay with us at Eden Spiez.Kind regards from the Bernese OberlandJasmin JägerOperations Assistance

10/10 Excellent

Nooshin, Laguna Woods

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Jasmin Jäger on 13 July 2023
Dear NooshinWe are very happy about this great review! A big thank you for sharing your positive experience at Eden Spiez here!Best regards from Eden SpiezJasmin JägerOperations Assistance

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a lovely hotel with a long history. The views of Spiez and Lake Thun from hotel and room balconies are second to none. The hotel management and staff were very accommodating at every turn. Spiez is one of our favorite places to visit and the Eden Hotel to stay.
Stayed 3 nights in May 2023
Response from Jasmin Jäger on 13 July 2023
Dear CharlesWe are very happy about this great review! A big thank you for sharing your positive experience at Eden Spiez here!Best regards from Eden SpiezJasmin JägerOperations Assistance

10/10 Excellent

Philip

Stayed 1 night in Aug 2022

8/10 Good

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

10/10 Excellent

Benny

Stayed 1 night in Aug 2022

10/10 Excellent

Jason

Stayed 1 night in Jul 2022

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Hotel Eden Spiez on 3 Nov 2021
Liebe Lena Vielen Dank für Ihre top Bewertung! Schön, dass Sie bei uns waren! Wir freuen uns auf ein Wiedersehen am Thunersee und wünschen Ihnen alles Gute. Herzliche Grüsse vom Thunersee Martina Seiler Marketing & Kommunikation

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location, hotel, and service. A true gem.
Stayed 1 night in Aug 2021
Response from Hotel Eden Spiez on 14 Sept 2021
Dear Carolina It's great that you stayed with us! We are pleased that you enjoyed a wonderful stay and were completely happy. We hope to see you again on Lake Thun and wish you all the best. Best regards from Eden Spiez Martina Seiler Marketing & Communication

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go there!!!
Super , restful, hotel staff amazing, food interesting.
Stayed 3 nights in Jun 2021
Response from Hotel Eden Spiez on 25 June 2021
Good day Thank you very much for your feedback! We are pleased that you feel comfortable with us! Sincerely, the Hotel Eden Team

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2019
Response from Nina Krähenbühl on 13 Dec 2019
Vielen herzlichen Dank für Ihre Top-Bewertung. Es freut uns sehr, dass Ihnen Ihr Aufenthalt in unserem Hotel gefallen hat. Gerne begrüssen wir Sie bald wieder im Eden Spiez am Thunersee. Herzliche Grüsse, Nina Krähenbühl, Empfangsleitung

8/10 Good

Tin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at Hotel Eden Spiez
Hotel eden spiez has an ergonomic bed that can be operated from a remote control. The indoor thermal pool looking out to the mountains was a good relaxing place for us. We had a wonderful stay there and was gifted a homemade honey at check out. Would certainly recommend making a stop at this place as it is also a convenient base to explore the vicinity.
Stayed 1 night in Nov 2019
Response from Nina Krähenbühl on 2 Dec 2019
Dear Tin Thank you very much for your evaluation and that you share your impressions here. We are very pleased that you enjoyed your stay in our hotel and that you recommend it. We look forward to welcoming you again soon in the Eden Spiez on Lake Thun. Kind regards, Nina Krähenbühl, Reception Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Wonderful amenities and excellent location near lake in residential area.
Stayed 1 night in Nov 2019
Response from Reto on 7 Nov 2019
Dear Sir or Madame, thank you for this top-score. We are glad, you enjoyed your stay with us! Warm regards, the Eden Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2019
Response from Nina Krähenbühl on 23 Oct 2019
Many thanks for your review and for sharing your impressions here. We are very pleased that you enjoyed your stay with us and we would like to welcome you back soon in the Eden Spiez. Kind regards, Nina Krähenbühl, Reception Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean rooms well furnished quiet spa and great staff
Stayed 2 nights in Oct 2019
Response from Nina Krähenbühl on 23 Oct 2019
Thank you very much for your top rating and for sharing your impressions here. We are very pleased that you enjoyed your stay with us and we would like to welcome you back soon in the Eden Spiez. Kind regards, Nina Krähenbühl, Reception Manager

10/10 Excellent

Ari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Reto on 13 Sept 2019
Dear Ari Thank you for this top-rating! Warm regards, The Eden Team

10/10 Excellent

jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service, breakfast and salt pools!
Amazing place to stay! Welcomed with a nice cold apple juice and escorted to our room and then we went to the salt pools and sauna area before having supper in the lounge with a beautiful view and a really great waiter!! The Buffet breakfast in the morning was sooooo good :)
Stayed 1 night in Sep 2019
Response from Reto on 5 Sept 2019
Dear Jacqueline Thank you very much for your positive response. We are glad, you fully enjoyed your stay. We are looking Forward to welcoming you back with us at Lake Thun. Warm regards, Mona Krüger Reservation

6/10 Okay

Henrique

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Very small room, cluttered with promotional materials. The room was not ready at check in time. Service was poor, unfriedly, uncapable and unwilling. Good breakfast.
Stayed 1 night in Aug 2019
Response from Reto on 23 Aug 2019
Dear Henrique As we explained to you on arrival, due to your reservation made one hour earlier, your room was only available 15 minutes after the official check-in time. We did apologise for these circumstances and offered you a free drink for the waiting time. We are sorry, we still could not convince you with our service quality. Best regards, The Eden Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Reto on 14 Aug 2019
Thank you. The Eden Team

8/10 Good

Orisunmbola

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Lovely Stay at a Cute Small Swiss Town
Nice Hotel with Nice Views.. Mattress was horrible even after it was changed. Bathroom (shower) design dysfunctional. Very nice and friendly staff particularly at the breakfast restaurant. I would stay again. Gppd
Stayed 2 nights in Jul 2019
Response from Reto on 23 July 2019
Dear Orisunnmbola It is wonderful to read, you would still stay with us again, though there were some issues during your stay. We are very glad, our staff made your stay more comfortable. Warm regards The Eden Team

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019
Response from Reto on 15 July 2019
Thank you for your Rating. The Eden Team

10/10 Excellent

Michael D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here, not Interlaken
I was originally looking to stay in Interlaken, and I'm so glad that we stayed here instead. Spiez is beautiful, and it's easy to get anywhere around the lakes and Berner Oberland by train or even by boat. The view was outstanding - I strongly suggest getting a lake facing room. The staff was exceedingly helpful with transportation guidance, recommendations of things to do in the region, and helping us with a large amount of luggage. Great breakfast in the mornings, plenty of variety and all of the food is great quality. Looking forward to making a return journey.
Stayed 2 nights in Jun 2019
Response from Jürgen on 18 June 2019
Dear Michael D. Thank you for sharing your thoughts and experiences of your stay with us with other travelers. Spiez is the quiet alternative to buzzing Interlaken – especially during the summer period – and is a good basecamp to get around the Bernese Oberland by car, train or even by boat. We are glad, we were able to surpass your expectations and you are recommending the Eden Spiez to other travelers. We are also looking forward to welcoming you back at Lake Thun. Warm regards, Jürgen Kögler Host and Director

10/10 Excellent

Ioan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent - would stay again!
I would highly recommend the superior double room with lake view - the terrace is lovely and so is the room!
Stayed 2 nights in May 2019
Response from Nicole on 22 May 2019
Dear Ioan Thank you very much for your top rating and for sharing your recommendation about our superior double room with lake view. We would like to welcome you back soon in the Eden Spiez. Best regards, Nina Krähenbühl, Reception Manager

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for touring the area. Staff very friendly and helpful. Spa facilities outstanding.
Stayed 4 nights in May 2019
Response from Reto on 14 May 2019
Thank you very much for this positive review. We are glad, you enjoyed your stay with us. Warm regards, Eden Team

10/10 Excellent

Wu hong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All staffs in the hotel are very nice. The restaurant is excellent which I feel much better than most of the 1 star Michelin restaurants. I strongly recommend it.
Stayed 2 nights in Apr 2019
Response from Patrick J. on 17 Apr 2019
Grüessech Wu hong Thank you very much for your top rating. We are pleased that you enjoyed our Restaurant so much and hope to see you soon in the Eden Spiez. Best regards, Patrick Jäger, Food & Beverage / Vice Director

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2018
Response from Reto K. on 2 Jan 2019
Thank you for scoring your stay with 5 out of 5. The Eden Team

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous feel to Hotel Eden in a great location
Great stay at Hotel Eden. The staff were very friendly and helpful and the location was perfect without too much noise. We had a Matterhorn glimpse from our first floor room. The set menu each night for our two night stay did not suit us due to allergies but other guests spoke highly of the food. Plenty of food options nearby. Breakfast was a good standard. Lovely bar with fire to warm by. Would stay again if in the area.
Stayed 1 night in Dec 2018
Response from Reto K. on 2 Jan 2019
Dear Lee, thank you for the full score and your personal message about your stay. We are glad, you enjoyed your stay with us. Warm regards from the Lake of Thun, The Eden Team

6/10 Okay

Coopermn, Rancho Santa Fe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you are looking for a full lake view, warning! You will be VERY disappointed! This property has a distant lake view.
Stayed 2 nights in Sep 2018
Response from Reto KONRAD on 20 Sept 2018
Dear Coopermn Thank you for your rating and your comments. We are sorry to hear, the view from our hotel did not meet your expectations. Indeed, our hotel is situated on a sunny terrace above Spiez Bay with a view of picturesque Spiez Castle and the breathtaking mountain panorama of the Bernese Oberland. The shore of lake Thun is just a five-minutes’ walk away. Thank you for clarifying this fact to other guests here on Expedia. Kind regards from the Bernese Oberland, Reto KONRAD Marketing & Sales

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic experience, 5 star rating
this place is excellent! Great service, very clean and comfortable. The bed can be electronically adjusted. The breakfast is also delicious. The hotel has sauna and pool, and the location is just steps away from lake Thun, where you can play canoeing and water paddling.
Stayed 2 nights in May 2018
Response from Assistant Marketing & Sales on 11 June 2018
Dear guest Thank you so much for your fantastic review. It's a pleasure to read that you were very happy with our service, the room facility and the rich breakfast buffet. Great that you got to enjoy the water sport options in the wonderful Bay of Spiez. We hope to see you soon. Kind regards from the Lake of Thun. Nathalie Hägler Assistant Marketing & Sales

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
I’ve stayed here on multiple occasions and it is a hi quality experience every time.
Stayed 2 nights in Mar 2018

2/10 Terrible

antha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Forgot to tell us under major renovation grrrrrr
Hotel failed to advise they were under major construction with which jackhammers began at 7:30 AM right outside our room. They also failed to advise that all of the whirlpools were closed due to the construction. We picked this property for some serious R&R but that DID NOT happen!!! Additionally, there was only one towel per room - for two people!! The rooms do not have air conditioning and the fan provided did not swivel. Full length mirror on the back of the door was broken and and covered with cardboard. There were only two bicycles available to guests and they were always "in use" and no reservations could be made. Breakfast was lovely, service very good
Stayed 2 nights in Aug 2017
Dear guest Thank you for taking the time to review your stay with us. We are currently building a new spa area, which is going to open in November 2017. On some days, the interior work of this new wellness facility can cause some disturbance. We deeply apologize for the inconvenience. We regret that there was only one towel in your room. Of course we normally provide one towel per person. The mirror on the back of the door broke the day before your arrival during a sudden storm. It has already been replaced. It is possible to make a reservation for the bicycles in advance. Unfortunately the bicycles were already reserved during your stay. Great to hear that you were happy with the breakfast and our service. We sincerely hope to have the opportunity to welcome you back again to convince you of the high quality of our hotel and our service. Kind regards Kai Sonnentrücker, Director of Sales and Marketing, Hotel Eden Spiez

10/10 Excellent

WEILI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good choice for spiez
very nice hotel facing the lake, nice view, nice staff, only the garden is in renovation.
Stayed 1 night in Jul 2017

2/10 Terrible

Dan

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
The hotel is going through renovation (about two meters from our first floor window), so if your concept of an alps vacation includes spending time at a construction site, this is the place for you. We were offered a different room on the second floor, same level of noise. In order to enjoy "lake view" from the room, one must stand at the right corner of the room and then one sees a piece of lake in the distance. The terrace is nice though and the view from the terrace is charming. If you fancy a hotel in Spiez which is NOT on the lake and which is being renovated, this is a reasonable choice. NO AIRCONDITIONING in the room.
Stayed 2 nights in Jul 2017
Dear guest Thank you for taking the time to review your stay with us. We deeply apologise for the inconvenience! In the last few days the noise coming from the construction site of our new wellness area was unfortunately on a higher level than usual. We deeply apologise! However we hope to welcome you back at the hotel on another day – in all tranquillity. Kind regards Jürgen Kögler – Director Hotel Eden Spiez

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Michel on 17 Oct 2015
Dear Eugene Thank you for giving us a perfect rating and for recommending our hotel to other travellers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. If you're traveling to our area gain soon, don't hesitate to call us.Take care! Kindest regards, Michel Mabillard Director of Sales & Marketing