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"Staff very helpful but was unable to reach them by phone after 3 attempts and even left a message. Lady at check in (Shanas) very helpful and provided a map of city and metro. She took her time with us and was very pleasant and helpful. Complimentary coffee was nice . Crazy system of using Pink shuttle bus. Sometimes needed a pass that either no one looked at or they collected and you couldn’t reuse. Don’t even know the purpose of needing a “pass”. Staff made a big deal about giving out free passes."

"Perfect for those who have an early morning flight from BER and need a place that allows for quick access to the airport."

"The hotel is a little way out of the centre of Potsdam, but access is easy with plenty of regular buses. The hotel was clean and the staff friendly and efficient. Breakfast was excellent with a good choice of food which was always kept topped up. I'd definitely recommend this hotel. "

"The hotel was good but not superb according to the price range. It was quiet which suited us and overall good. The staff was nice but slightly awkward, one person at the reception didn't speak English. The sauna was nice, too while the female dressing room was closed due to works. I think within our stay of 5 nights the room was done about twice. This was a bit strange but sufficient for us. Once we came back after a race at 15:00, they just wanted to start cleaning then but my partner needed to shower... There was a kettle but never any black tea bags (annoying for Irish guests maybe?) or milk which was a bit of a hussle. We got milk downstairs at the coffee machine and ask for tea bags, also had some on our own. There is a supermarket 5 min away which was great, also a nice Chinese Restaurant in Mahlow (25 min walk next to train station), and the airport travel via public transport was very quick using 600 bus at the shops (once per hour) and then the train from Wasmansdorf (one stop only). You need zone C for public transport! The forest trail and wall walkway was nice for cycling! Thank you overall, we enjoyed our stay!"

"Just the perfect option for a short stay before a flight from BER, amazing optonions of food just outside, and nice location near airport or S-Bahn by a 10min walk."

"Hotel was ok"

"Good"

"Very friendly and helpful staff, will give a free city ticket for all public transit in Berlin that can be used from the day you check in to the day you check out. Comfortable and clean room with essential toiletries, clean tap water. Great location, just an 8 minute walk from the train station. "

"The resort was excellent and the pools were warm and clean. The Sauna in my room was amazing. Checking in after 9 is painful."