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Reviews of Ensana Bradet

4 out of 5
Ensana Bradet
68 Strada Vulturului, Sovata

Reviews

8.6

Excellent

Rating 10 - Excellent. 14 out of 27 reviews" "
Rating 8 - Good. 8 out of 27 reviews" "
Rating 6 - Okay. 3 out of 27 reviews" "
Rating 4 - Poor. 1 out of 27 reviews" "
Rating 2 - Terrible. 1 out of 27 reviews" "

8.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Bela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Transylvania stay
The hotel could use a little freshening up. The parking situation is HORRIBLE. NOT enough parking for the guests staying at the hotel
Stayed 4 nights in May 2023
Response from Melinda Fulop on 13 June 2023
Dear Bela,First of all thank you for choosing our Bradet Ensana Health Spa Resort Hotel for your visit to Sovata and for your feedback. We are happy to have you as our guest and also we try to remedy the criticisms and find solution for them. We appreciate that you have signaled to us your inconvenience with parking, we are aware of the situation, in summertime parking is difficult in the whole city and unfortunately we don't have our own parking lots, but we are looking for long term solutions: we plan to build an above-ground private parking lot in the future. We truly hope that overall you did not regret to choosing our hotel as your accommodation, for next time I can recommend you our Sovata Ensana Health Spa Hotel, which has brand new rooms. It would be a great pleasure if we could welcome you again. Warm regards,Melinda FulopQuality manager

10/10 Excellent

Ervin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very nice hotel, good service and nice personnel!
Stayed 1 night in Jan 2021

2/10 Terrible

IOAN

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Worst value for money! Worst hotel choice ever!
Terrible experience! No serious anti-COVID 19 measures (hoards of irresponsible people wandering around without masks and no one asking them to put them on, no disinfectant in public places - except maybe for the lift doors from the main lobby, zero social distancing measures and none of the measures touted on site put into practice - especially those to do with nebulization or the 2-day lapse between check-ins / check-outs etc... in a nutshell, total chaos)! The restaurant experience was terrible too! Poor meals (canteen-like), with no room service (sic!) and no lunch alternatives! Also no bar facilities and no (or rather very poor) outdoor facilities for breakfast or dinner, but just a dim, quite strange indoor saloon put at guests’ disposal... As for the parking services, they are a shame! Far too few places for guests, incredibly bad organized, while other possibly available places are too far away, with practically no direct access to the hotel! As for the personnel, they are rude,
Stayed 4 nights in Jul 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Relax total! Spa, good food and love! Good weather for long walks!
Stayed 3 nights in Feb 2020

6/10 Okay

Sorin, Cluj

Travelled with family
Liked: Cleanliness
Very limited parking, and you have to pay for it. Room was ok
Stayed 4 nights in Sep 2019
Response from Diana on 18 Oct 2019
Dear guest, thank you for your comment and your feedback. We would like to take this opportunity to thank you very much for a positive review on our hotel. Regarding the parking, we assure you that we do our best. We try to ensure our highest standards for our guests and we try continously to improve our services, so we appreciate that you share with us the less unfortunate experiences in details. We hope that you will find the time and the opportunity to return to our hotel. We look forward to hear from you soon and to welcome you back to our . Best regards, Diana Cotoros ( PR & Communication)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2019
Response from Diana on 27 Sept 2019
TRIPADVISOR Dear Guest, thank you for your comment and your feedback. We would like to take this opportunity to thank you very much for the review on our hotel. We hope that you will find the time and the opportunity to return to our hotel. We look forward to hear from you soon and to welcome you back to Bradet Hotel. Best regards, Diana Cotoros ( PR & Communication)

10/10 Excellent

Sorin

Stayed 2 nights in Aug 2019

8/10 Good

Ionel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2019

10/10 Excellent

MáriánBalázs

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine, nice staff and excellent food, clean room, fine SPA.
Stayed 3 nights in Jun 2019

8/10 Good

Bela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty area
Nice Hotel in a great scenic area. The one issue is the the lack of parking
Stayed 4 nights in May 2019

10/10 Excellent

Crina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

katz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
A good hotel
The hotel is nice and I would stay there again. When I booked the hotel I got charged in euros rather than pounds which occurred additional bank charges. The restaurant had new staff which needed more training.
Stayed 5 nights in Sep 2018

8/10 Good

Vincent

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable stay in lovely surroundings
Enjoyed the facilities etc, just think the staff training needs an injection. Gym could do with a few more machines & weights
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Great staff. Great region. Awesome spa facilities.
Stayed 3 nights in Apr 2018

10/10 Excellent

Péntek

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Sep 2019
Response from Diana on 27 Sept 2019
TRIPADVISOR Dear Guest, thank you for your comment and your feedback. We would like to take this opportunity to thank you very much for a positive review on our hotel. We hope that you will find the time and the opportunity to return to our hotel. We look forward to hear from you soon and to welcome you back to Sovata Hotel. Best regards, Diana Cotoros ( PR & Communication)

4/10 Poor

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Jun 2019

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Überteuert, mehr Schein als Sein
Das Personal ist unhöflich, inkompetent, unmotiviert, insbesondere im Restaurant, aber auch im Wellness-Bereich. Es wird nicht darauf geachtet, dass Kinder keine Zutritt zur Sauna haben, dass die Hygienegrundregel (keine Badekleidung und Handtuchnutzung in der Sauna) beachtet werden, keine Aufgüsse. Das Restaurant bietet zwar lokale Küche aber kaum internationale Küche an - Geschmacksache. Die Zimmer riechen entweder nach gekochtem Essen oder nach Zigarettenrauch. Die Reinigung könnte besser sein. Der WLAN ist unbrauchbar. Der Parkplatz ist unterdimensioniert und ständig voll, der Zimmerpreis für dieses Land und die Hotelkategorie überdimensioniert, für die Qualität der Dienstleistungen überüberüberdimensioniert.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Vadim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
BRADET
1. Alapvetően rendben van. 2. A poharakat 9 nap alatt nem mosták el. 3. A WIFI nagyon gyenge.
Stayed 9 nights in Oct 2018

8/10 Good

Titus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helt ok men inget mer.
Trevlig vistelse utan att vara något extra. Det bästa med hotellet var spa/pool-området i två våningar med olika pooler med ”vanligt” poolvattnet eller med vatten från den speciella salta sjön bredvid (Björnsjön). Vissa pooler var barnfria, också bra tycker vi trots att vi hade en tiomånaders baby med oss. Också bra var att man fick inträdet till sjön i rumspriset. Frukosten var ok men inte jättebra, middagen som ingick kan man skippa och i stället äta på någon av restaurangerna omkring.
Stayed 1 night in Aug 2018

10/10 Excellent

Gheorghe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Übernachtung und Bäder
Das Hotel, noch in kommunistische Zeiten gebaut, wurde gründlich und geschmackvoll renoviert. Unser Zimmer war ausreichend groß, sehr sauber, ruhig und komfortabel. Alles sah neuwertig aus. Im Zimmerpreis inbegriffen ist der Zugang zum Bäderbereich. Einige Becken sind mit Salzwasser aus dem Lacul Ursul See. Auch hier war alles in sehr gutem Zustand. Es gibt einige zum Hotel gehörende Parkplätze (gegen Gebühr), wir hatten aber ein kostenlosen Platz an der Straße gefunden. Die Mahlzeiten (Frühstück und Abendessen) werden als Buffet angeboten. Es gab sehr viel Auswahl und alles schmeckte gut. Das Personal war freundlich und hilfsbereit.
Stayed 1 night in Aug 2018

10/10 Excellent

Liliya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Спа отпуск в Румынии
Отель Bradet самый лучший из трех отелей сети Danubius на курорте Совата.
Stayed 15 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort