Southwood Valley Hotels, College Station

"My experience at Motel 6 was extremely frustrating and unprofessional. The first issue was the condition of the rooms. They smelled strongly of smoke, which made the stay uncomfortable. But the bigger problem was with the staff and how my reservation was handled. I paid in advance for 7 nights, and during my 6th night, I returned to the hotel to find that all of my belongings had been removed from my room. The staff claimed I was supposed to check out that day and kept my $50 deposit, even though I had already paid for the full week and had also reserved another week in advance. My room key card was still working, which made the situation even more confusing. When I spoke to the front desk clerk, she told me my belongings were in the laundry room and said I could go back to my room. I retrieved my things, returned to the room, and stayed the night. The next day, after returning from work to pay for my next week, I was told that I had been kicked out and that I should not have stayed the night, claiming I had received a “free night.” I explained that the front desk employee had told me I could return to the room, but she later denied saying that and claimed she told me to leave, which was not true. Even though I believed I had done nothing wrong, I paid for the “free” night anyway just to resolve the situation. When I asked for my remaining belongings, I was told they couldn’t give them to me because they were locked in the laundry room and no one on the property had a key. I "

"Accessible parking and accessible room were a plus for us since we both have mobility issues. Thank you !"

"We welcomed by super friendly staff and even gave each of us a grab bag of snacks candy and water for free! clean and quiet"

"Hope to be back soon"

"The air conditioner was loud and did not sufficiently cool the room. There was a pretty intense leak in the lounge area during a storm. Due to being understaffed, there were long waits for checking in. The room was clean, the location was great, and the staff was friendly and helpful. "

"AC great - weight room/gym well done "

"We had high hopes for this hotel based on previous experience with Valencia Hotels.. BUT- Monday night no working AC called the desk 3 times no answer, next morning get a call that they were trying to locate a leak making the ac not work like it should. We had to go buy a fan, room was so hot and humid that the carpet felt wet. They had construction on the 3rd floor. No biggie other than the fact there was “no room” to move us to. Heard another guest complain and get moved rooms. Just disappointed we drive three hours and no offer of anything to make up for the first night being a sweat box… 5star rating for the valet guys though, they were great! "

"Not bad for the price "

"Clean room, plenty of space in the room. Great continental breakfast. Great staff! Older property and furniture but everything was still really comfortable. Quiet, small and cute property. Very close to university and restaurants/stores."