Search Chalets in Southwestern Virginia

"The room looked well put together when we got there. The woman that checked us in was super sweet and hospitable. The air/heat worked well, the fridge was cool, the water hot. The TV worked well and the safe was available with a key in the lock. There was also a microwave available. The downsides were that our shower's drain had come out and was just sitting on one of the shelves, which were slightly wobbly. But the biggest complaint was that when I went to use the bathroom in the middle of the night, I was greeted by a German cockroach on the counter. I flushed him but saw evidence of another smashed onto the tile that I'd overlooked earlier. I checked for bed bugs and didn't see any but I can't say I wasn't paranoid about it after seeing that."

"Yes was fine"

"No bath towels in bathroom - said they didn’t have a reservation for me - said the same 2 months prior. Booked thru Expedia. !!!!!!"

"Good breakfast menu"

"A bit sketchy "

"Breakfast was good. Wonderful service "

"Unclean"

"Beautiful hotel with great history. The staff at the front desk were so helpful and welcoming even with us checking in late in the evening. The nice gentleman at the front while getting my keys ready, explained the story of the hotel and all of its many transformations which was interesting to hear. We will return again if we end up needing a place to stay in Roanoke!"

"The doors are on springs so they slam shut anytime anyone goes in or out of their room (all night). Pool closes super early."