Southwell Minster Tours and Activities

Excelent for a quick overnight stay lovely hotel, Very friendly staff room was basic but very clean. Bed was a bit harder than expected but okay. Would recommend this hotel if you need to visit or do business in the area. The food was of a good standard couldn’t fault the service. Kind regards Adrian & Annabelle Straatman Wyberton Boston Lincolnshire

Great location. Beautiful hotel.

Absolutely going to avoid booking this hotel again. On arrival, receptionist was rude and abrupt. The room was more like a suite, with a jacuzzi bath, bidet loads of room, very airy. Unfortunately we were awoken at 2am by water coming through the ceiling onto the bed. After a couple of attempts we finally made contact with reception to tell them. A member of staff came to assess the situation and gave us a key card for another room, which was luckily on the same floor as we had to move wearing our pyjamas. No assistance was offered by said member of staff. The second room was not on a par with our original, it was tiny, very cramped, and very hot, but we were very tired by this point and just needed sleep. Awake before 7am meant we'd managed about 4 hours sleep. When we went to check out the following morning the receptionist looked perplexed when we gave her keycards to 2 rooms, so explained the situation. Surely this should've been logged somewhere in case of an emergency. No apology was offered, and when asked if we could have some money back for the inconvenience, was told 'no'. Shocking attitude.