Southernwood Hotels, East London

"Always clean and fresh"

"This team never ceases to amaze me! Exceptional service is what stands out about the Premier Hotel ICC. From the front desk, Bradley who heads up Guest Relations, Pumla and Anita at the bar/restaurant and the whole hospitality team. This hotel feels like home because of the friendly and effective team. Highly recommend! "

"Great place friendly staff only downside was the outdated bathroom and an exceptionally small room television."

"The atmosphere is quiet and relaxing. Working long and odd hours, it lovely coming back to a hot shower and comfy bed. 😁"

"Beautiful surroundings, room was immaculate, peaceful and quiet."

"Lagoon view did not exist, shrubs too tall to see the lagoon. Events the entire time resulting in noisy and rowdy fellow guests. Restaurant a la cart service cancelled due to rugby screening in the pub. Management need to audit their customer ecperiemce. Decor tired, needs a revamp and a serious coat of paint. I will never go back"

"What an amazing place, Mpongo Premier Game Reserve is the best. The Manager Pieter made sure that our stay is pleasant. From Reception the welcoming was excellent. Johannes the Ranger gave us tutorials about the Game Reserve thank you very much. The food was wonderful Breakfast was exquisite "

"Slow internet"

"Clean rooms and it was accommodative for my family. "