Spa Hotels & Resorts in Southeast Illinois from AU$160

"Best motel I’ve been in in recent years. Every detail was thought of. More than expected in a room for the price I’ll book this hotel again when we come through."

"Asked for a later checkout and was told it would be fine as long as we were out by 3 pm as 4 pm is when they would charge for another night stay. At 12:15 house keeping banged on the door demanding us to leave so I called the front desk again and he informed me he told me 2 pm was the time he stated (which he did not —he said 3 pm) I informed him if the calls are recorded he should go back and listen to our conversation as he at this point was lying about it. He put me on hold to go speak to house keeping which I’m positive he probably just put me on hold and didn’t say a word. Terrible customer service in my opinion."

"Great breakfast! Delicious and so many options for all my picky kids. Friendly staff!"

"The AC and fan did not work in the room. It was just not that clean. I mean ok enough for stay over. But would not use it again."

"Easy check in. Nice staff"

"My car broke down on the interstate a few hours south. Hotels.com attempted to get a refund on my stay, however, the hotel staff were hard to reach and originally unaccommodating to the electronic request. Never had a chance to make it to the property and stayed stuck in TN for 3 nights with no word from either company. I was promised by the Hotels.com agent that someone would be in contact but never received a call back or an email."