Hyatt Vacation Club at Wild Oak Ranch, San Antonio
4/10 Poor
"All the restaurants except for one are at the sister location. Feel like that is deceiving. The pool and fire pit closed several times due to weather. Just felt like we had to leave the property to enjoy our weekend. "
"Room was great and also the staff was nice as well, except the lady at the market place at the hotel in the morning. She was a little rude and not listening to customers properly "
"Dust in the room! Very outdated room.. Carpets in the rooms smells bad. Really Really need to update the property from inside. Especially the carpets in the rooms. "
"Room was spacious and clean. The balcony was small, but cosy. If you want some quiet, I would avoid the pool facing rooms. Nice view of the sunrise, but lots of noise from the pool area. "
"Todo en general Bien exelente Ubicación,limpias areas y hab, buen desayuno, buen staff solo dos cosas malas el Aire Acondicionado hacia mucho ruido y habia poco shampoo en el recipiente y el primer dia se termino y al otro dia no lo repusieron."
"We got the honeymoon suite and the room was amazing let me start with that. What we did not so much like was the jacuzzi tub is really made for one person. It was a very narrow tub for it to be a honeymoon suite. The room is also not labeled so we went in circles looking for it and my husband asked one of the cleaning ladies and she wasn’t sure until she tried our key on one of the doors and it opened it up. The dining room wasn’t open and said it wouldn’t be until further notice. You can hear the traffic out in the streets and in the hall from people. Oh and parking was the worst. To valet park it’s hard to find but in the parking lot down from the hotel it was $215 for two days. I really enjoyed my stay it was great definitely need some information about parking a little bit better but we had a blast!!"
"We tried to check in at 4pm we were not able to check in till almost 2 hrs later. We were not the only ones waiting to chck in. We were told that they were busy that weekend. Isnt every weekend busy? Room was somewhat clean. Pool was dirty. I would not recommend this place. Stay somewhere else."