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"Hotel is falling apart at the seams. Staff is lovely but room was dark and worn out."

"Staff, comfortable bed, having the coffee shop and bar onsite, ping pong table in the room….all excellent!! Cleanliness left something to be desired. Seems easy enough to wipe down all surfaces in a room before arrival. Bed very clean, everything not clean. "

"We stay at this hotel every year when we come to Chattanooga for an event that is close by. The beds are comfortable and our rooms are always clean. The only issue that we have with this hotel is the parking. You pay for parking but if you get back late, you will not find a parking spot. I hope that the hotel can resolve this issue soon."

"The property is charming, nicely updated. Our rooms were clean, with exception on the outdoor patio which had a cup remnants from someone else’s stay. The only major issue was the bar car and fire pit area never opened. We sat out poolside which was supposed to be open until 10, however at 9:20 without warning or a word an attended came and locked the gates we were forced to to walk at night around a city block to get back to the front entry."

"Didnt have breakfast , was pulling trailer and parking was spacious "

"Great place other than understanding of accessibility rooms. Booked a specific type of room with bathroom bars for my spouse who has limited mobility due to Parkinson's. Online pictures were what was used to pick a room and a hotel. At check in we were told they had put us in a regular room. Staff at check in apparently did not have training on disability needs. Did attempt to get us in an accessible room but no bars by toilet and only one vertical one at tub. We just had to try hard to make that one night work..."

"The advertisement for the hotel did not tell the whole story, the hotel was old and needed repairs. The personal were friendly and helpful. The breakfast was ok, but needed to be warmer."

"Staff was wonderful just wish the food was better. Had to deal with a fire alarm late at night. Plugs in rooms weren’t all working ."

"Outstanding hotel in a great location!"