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"Ant issue .otherwise really good"

"Great resort, friendly staff, foods was excellent, beautiful place. Highly recommend! "

"We found the staff to be very friendly and attentive. It's a lovely resort with beautiful pools, views and a turtle rescue program. "

"The staff were pleasant but needed additional training. They were unable to deal with situations that didn’t run smoothly and every day small things were a problem, especially around delivering drinks and food to the table. We would wait hours with children and still things didn’t turn up even though we would ask many times. This was the same with housekeeping and not having items delivered to the room such as towel towels etc."

"We stayed at the Mai Tai April 2026. Our room was perfect. Beautiful views of the water. AC didn't disappoint. WIFI was spotty in our room but we could connect on the balcony. We opted for the breakfast included option. Everything was fresh each morning. The chocolate croissants were my favorite. You could have omelets made on request. We would totally stay here again - the only downfall is that there is no pool and not much shade on the beach - for those of us fair skinned people. A small pool would've been nice to for just a quick dip. "

"Fabulous holiday at the Sheraton "

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"Sumptuous breakfast and beautiful view facing the water "

"We came here for a honeymoon and the hotel opened just four months ago! We were able to do laundry as it was in the middle of our trip. Really modern and updated rooms! Rooftop on the fifth floor to overlook the city was cool! Walking distance of many shops, restaurants, downtown areas, and ferry!"