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"Bed was too hard so we went to embassy suites "

"Always great Stay there 3-4 times monthly "

"After I booked this hotel, with many more, I did not know it was a non refundable property. I called right away and also called hotels.com. The hotel would NOT refund my money as with our travels, I had changed our mind since I wanted to be closer to home, 2 hour drive vs a 5 plus hour drive. I gave the hotel plenty advance notice and yet they STILL wont refund our money. I wont stay at a Hyatt again after this poor experience."

"Adequate. "

"The hotel was sparkling clean "

"Great Breakfast. "

"The staff was excellent as usual, and the property was clean. We appreciate that they mix up the breakfast options as we stay at Crystal Inns quite often. "

"Breakfast is extrait was $55.00 for the 2 of us. "

"The handle for the shower was broken. "