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"My son and I had an absolutely fantastic time. The staff are really helpful and friendly, whether it be checkin checkout, restaurant, spa, the odd cleaner about..all were always smiling and happy to help. We cant wait to stay again!! One thing id like to put in however is the pool area needs some maintenance. The pool itself is lovely but the railing to enter the pool at the far side is very loose and shaky and one bolt very close to coming out. Gave it a go but it wouldnt turn. Also at the near end next to a floor vent of the pool is a hole about 4 inches by 4 n roughny what felt like a good half of an inch deep and quite sharp if your feet hit it the wrong way. To me, these things are minor but some people may complain. We will be back as soon as possible regardless..just wanted to let you know. My autistic son didnt want me to say anything at the time as it embarrasses him. The facilities overall are fantastic and the rooms spacious clean and lovely. Thanks again to all the wonderful staff 😀 "

"Perfect location right in the city centre. Modern & clean with friendly staff. Unique layout due to the building it's in. NCP car park a couple of hundred metres away round the back, with generous discount scheme. Our only complaint was that the windows don't open at all. The A/C was efficient and quiet but avoid if you don't get on with this sort of setup."

"Nice vibe and great breakfast "

"The whole experience was ideal close to every thing and the station "

"Nice spot"

"Our room was really spacious and clean. The bed and pillows were very comfortable and the bed itself was huge. There is a restaurant/ bar attached which served nice drinks and had a nice seating area outdoors. The staff were very welcoming and checking in and out was easy. We stayed in this hotel as we were attending a concert in the Principality Stadium. It was the perfect location for this as it was only a 15 minute walk from the hotel."

"Perfect venue for Castle events. Clean and wonderful staff. Good value. Outside doesn’t look that inviting but once inside a lovely entrance hall. Rooms had good amenities and a good view of the castle."

"Exactly what was needed to make our stay in Cardiff an excellent one. The food options for the restaurant are mostly available as room service and the quality is no less if you decide to dine in the extreme comfort of your room. The Spa is definitely worth a visit, my massage was muscle melting and I will definitely be staying here again. "

"Amazing room and wonderful value. We always stay here when we visit Cardiff."