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Reviews of Mercedes Country Lodge

2.5 out of 5
Mercedes Country Lodge
peralta street corner rizal avenue, Sorsogon City, bicol

Reviews

6.0
Rating 10 - Excellent. 1 out of 8 reviews" "
Rating 8 - Good. 0 out of 8 reviews" "
Rating 6 - Okay. 6 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 1 out of 8 reviews" "

4.6/10

Cleanliness

6.8/10

Staff & service

5.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stay in Sorsogon
The room look old and dusty. Common restroon not conducive and not clean. We ask to upgrade our fan room with the aircon room. Service good though and the staff were accommodating.
Stayed 1 night in May 2018

6/10 Okay

Dieter

Liked: Staff & service, property conditions & facilities
Cheap, but for the price of no aircon and shared bathroom. Very friendly staff

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Nice hotel, close to commercial areas
Kinda gross about the water running out from the shower and faucet. There are lots of small worms. Non trashbins.
Stayed 1 night in Mar 2018
Response from paco on 4 Apr 2018
Our apologies, we have a busted pipe that we are working to fix - it is an old structure and its very hard to get to the plumbing. Thank you for staying with us nonetheless

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Sorsogon Stay
Beddings were old and didn't quite fit the mattress. One side kept pulling out of place. Bathroom was very small. I wasn't all that comfortable and was awake several times at night. The TV was not clear and at times image would vibrate. If you are on a budget and just looking for a place to crash for the night the place is ok otherwise I would have probably stayed in another hotel or in Legazpi City instead.

6/10 Okay

Jem

Disliked: Cleanliness, staff & service
Only good for a night's sleep
Staff are present and yet absent-minded. Only soap and one towel provided, no hot shower. Hot water available for 5 pesos. Even basic amenities are lacking. I will stay again if budget is really limited, otherwise, I'd rather add 200 pesos to stay in a better lodge/inn
Stayed 1 night in Jan 2018
Response from f on 6 Feb 2018
Thank you for your review - I shall make sure staff is more attentive and when we have the budget, improve amenities , as you can see we are small family owned hotel, nontheless thank you for your stay

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good overall
Awesome service!
Stayed 1 night in Dec 2017
thank you for staying with us

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Absolutely NO place to stay!
We booked a Superior Room which already was occupied when we arrived. After some minutes of discussing between the staff memberes they offered us a "family room". This room was quite dirty, very shabby, uncomfortable and unhygienic. Furthermore the room was neither listed online nor at the table of prices next to the reception. In front of the lodge was a construction area which was very loud. We woke up at 8am by the terrible noise of a jackhammer that didn't stop for a couple of hours.
Stayed 2 nights in May 2018
Response from f on 27 May 2018
Our apologies for the noise as the city was doing a road-widening project during your stay which we had no control over - we are currently improving the rooms and we appreciate your honest feedaback

6/10 Okay

g, j

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ＮＩｃｅ
goodness but no good staff nice place nice price
Stayed 1 night in Jan 2018
Response from F on 6 Feb 2018
Thank you for your review - we will strive to train the staff to a better standard. Thank you again for your stay :)