Front of property - evening/night

Reviews of Maison Bon Bon

Maison Bon Bon
Via Casarlano 17, Sorrento, Città Metropolitana di Napoli

Reviews

9.0

Wonderful

Rating 10 - Excellent. 65 out of 95 reviews" "
Rating 8 - Good. 20 out of 95 reviews" "
Rating 6 - Okay. 4 out of 95 reviews" "
Rating 4 - Poor. 3 out of 95 reviews" "
Rating 2 - Terrible. 3 out of 95 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maksym

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2024

10/10 Excellent

Matthew James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Firstly the property is lovely, very clean and wonderful views. The staff are so friendly and helpful and the rooms are huge. It's a bit of a walk to the town center down some steep hills but it's not the ened of the world.
Stayed 4 nights in Mar 2024

2/10 Terrible

John

Stayed 1 night in Feb 2024

8/10 Good

Rosanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Francesca was very nice and helped us immensely with arranging our accommodations. Margarita was an angel. Because we were leaving earlier that the cafe was supposed to be open, she told us to stop by and have a coffee before leaving. As an extra special surprise, she gave each of us a freshly baked "cornetto" to enjoy with our coffee . A beautiful way to start our morning. It's amazing people like Francesca and Margarita that help to make beautiful memories of a beautiful city. 🙂
Stayed 1 night in Oct 2023

8/10 Good

Rosanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

JUNWON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property offered amazing views of Sorrento from above in the quiet hills. The Room was fantastic and everything we were looking for. The staff were friendly and very accommodating. With a bit of planning and the help of the front desk planning transportation to/from the property was a breeze. 5/5 would recommend and will definitely stay here again on our next venture to Sorrento.
Stayed 2 nights in Oct 2023

10/10 Excellent

Nicole

Stayed 4 nights in Oct 2023

4/10 Poor

Leonard, Honolulu

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
This was a case of false advertisement. There is no local dining, the place is isolated with no reliable way of getting out except by expensive taxi, and no place to eat on the property. There is usually just one person to contact, if she is not busy taking care of other people. Really it is unmanned for most of the day.
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel!!!
Maison Bon Bon was beautiful. The rooms were very spacious and modern and were cleaned everyday! The breakfast was very good! The staff was wonderful. I slept so good while there! Quiet, clean and nice people! The air conditioning worked very well!!! If you don’t feel like going into town, there is a wonderful restaurant right next door. We loved our stay.
Stayed 7 nights in Sep 2023

8/10 Good

Wade

Stayed 3 nights in Sep 2023

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This place is beautiful and in the most beautiful setting. Well worth it. Please note they don’t have a shuttle. The country roads are small maybe 7’ across. Many taxis don’t fit on the road to get us or drop us off down in Sorrento, That is a problem. And, please don’t eat at the restaurant above this beautiful place. It’s separate, not their restaurant. And, serves awful food.
Stayed 1 night in Sep 2023

10/10 Excellent

Isabelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful clean hotel! Staff is very nice and accommodating.
Stayed 3 nights in Sep 2023

6/10 Okay

Anie

Stayed 2 nights in Aug 2023

8/10 Good

Gloria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel very clean and quiet, parking is very difficult although it has parking I spaces inside the property. Overall is good
Stayed 2 nights in Jul 2023

10/10 Excellent

Fraser

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2023

10/10 Excellent

Mariah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property location was beautiful with breathtaking views of the ocean and mountains. The staff was extremely helpful and accommodating. The daily home made breakfast was amazing every day! The room was modern and clean with a very nice bathroom. The air conditioning was a bit weak, that aside the hotel was perfect.
Stayed 2 nights in Jul 2023

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful and very accommodating. Room was spacious and clean with fun features and good ac. Great breakfast in the mornings. Not too much in the surrounding area but be sure to check out vino Vito next door. Quick walk or cab to town. Would return!
Stayed 3 nights in Jul 2023

10/10 Excellent

Sveta

Travelled with group
Отель с красивым видом
Новый красивый отель, в 5 минутах езды от центра Сорренто, бесплатная стоянка, вкусный завтрак.
Stayed 2 nights in Jun 2023

8/10 Good

Damian

Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

10/10 Excellent

Jennifer

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at Maison Bon Bon. Francesca was very professional and made the check in process seamless. She went above and beyond for us the three days we were there. She assisted us with our excursions and the best she assisted with our trip to Rome. She was relentless in finding us a way there. She even stayed later than her shift to assist us. I give the hotel 5 stars because of course it’s beautiful and the rooms have a boutique feel but really because of Francesca. We will love to return. The hotel is breathtaking and extremely clean. The towel warmer was one of my favorite amenities.
Stayed 2 nights in Jun 2023

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a hidden gem. Away from the hustle and bustle! Gorgeous views! Francesca was absolutely amazing! She was so hospitable and accommodating! Our daughter got sick and she had a doctor come to the hotel within an hour. So grateful for her. Margarita had a beautiful breakfast Buffett out every morning. Could not say more good things about this hotel and their staff. It is a must to have a car or a scooter to stay her, once you have one you won’t regret it.
Stayed 1 night in Jun 2023

10/10 Excellent

William, Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous property in the hills above Sorrento. Lovely rooms, beautiful view, and wonderful breakfast. I would only add that any suggestion of walking from the property to and from Sorrento would only be for the young at heart. The hill is steep and there are no sidewalks. A car is recommended not only for the hotel but to see outlying areas. There is plenty of parking in public lots in Sorrento.
Stayed 5 nights in May 2023

6/10 Okay

Yelin

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in May 2023

10/10 Excellent

Oren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite and beautiful
Stayed 3 nights in Apr 2023

10/10 Excellent

Nice

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Maison Bon Bon. The property was absolutely gorgeous and the hosts were so friendly and welcoming. The rooms were clean, modern with a little terrace facing the beautiful views. The breakfast was delicious. The hotel also has free parking which is a big bonus.
Stayed 2 nights in Mar 2023

8/10 Good

revital

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2023

2/10 Terrible

tony

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked thru Expedia and when we arrived discovered the place deserted - closed- no one on the site. Truely disappointed that their was no communication as we had booked two months prior and received a reminder a few days before.
Stayed 4 nights in Feb 2023

10/10 Excellent

Priyam Jasubhai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay in Sorrnto

8/10 Good

Shahram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over all ok. I would give this place 8/10. 3 1/2 star. Don’t know if I check in at 8:30pm there is 20 euro charge!
Stayed 2 nights in Nov 2022

8/10 Good

V

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022

10/10 Excellent

Roberta

Stayed 1 night in Sep 2022

4/10 Poor

Jona

Travelled with partner
Disliked: Staff & service, amenities
The entrance to the property itself is very tight… a compact vehicle is best. The property itself is lovely but one morning the water didn’t turn on until 7:30am… which delayed our plans for the day and the staff wasn’t very accommodating. Even the morning we left it started raining… there was not a single umbrella or someone to help us bring our luggage to the car…
Stayed 2 nights in Sep 2022

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely property but isolated
Property is fabulous. Great room and amazing views over the city. Do be aware though that it is a distance from the centre. You can walk there (downhill) in around 30 minutes, but it's a steep walk back. Taxis cost around €25 back, which I just offset against the fact that it's free parking on-site. More information when checking in would have been helpful as there is a local bus into the centre and back but I didn't know about this until some other guests mentioned it. There is also a restaurant just next to the property that served good local fare at a decent price, but again this wasn't mentioned on checking in. There isn't anywhere else locally though so if you just want a beer in the afternoon/etc, make sure you have stocked up the fridge in the room. Overall it's a lovely property but very isolated
Stayed 4 nights in Sep 2022

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I can’t recommend Maison Bon Bon highly enough! All of the staff are friendly, knowledgable and willing to help organise taxis where needed, and our classic room was the perfect place to come at the end of a day exploring the Amalfi coast!
Stayed 4 nights in Sep 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, very clean, but some of the staff is rude.
Stayed 1 night in Aug 2022

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The air conditioning could have been stronger in the rooms. While the property was lovely because it was far from the central area that could have offered a shuttle like other properties did. Most of the staff was friendly and helpful however the gentleman upon reception seem to be in a rush rather than welcome us for our stay. Margarita who makes the breakfast homemade, is an absolute doll and the food is delicious! The rooms were also kept clean and very spacious
Stayed 3 nights in Aug 2022

10/10 Excellent

Ofer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stuff location and facility
Stayed 4 nights in May 2022

6/10 Okay

Kate, Didcot

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself, the location, the view, the food all amazing and we were incredibly impressed but unfortunately it was noisy. During the night, there was a dog and a rooster in competition, which is absolutely not the fault of the hotel, but even with the windows closed was loud enough to wake us. Then at approx. 6am the staff arrived and seem to have little consideration for the close proximity of the kitchen and front desk to the rooms, as they were all speaking extremely loud and banging things around which again woke us up, after finally getting back to sleep.
Stayed 1 night in May 2022

10/10 Excellent

Cecile

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely boutique hotel perched on a hill above Sorrento with view of the water. Rooms are very well appointed and comfortable. Good breakfast.
Stayed 1 night in Feb 2022

10/10 Excellent

Sophia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2021

4/10 Poor

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We did likManager that checks in was not vertu.
Stayed 3 nights in Nov 2021

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
We had an absolutely lovely stay at Maison Bon Bon. Upon arrival we had some confusion as to the room type we booked, but Angelica went out of her way to correct everything and gave us the most beautiful sea view room. Can't say enough about this lovely place. The location, the accommodations, the amazing yummy breakfast by Marisa, and Angelica's help with all of our plans! Everything was perfect and I can't wait to return!
Stayed 4 nights in Oct 2021
Response from Maison Bon Bon on 10 Dec 2021
Dear Jennifer, Thanks a lot for your feedback! We are glad you enjoyed your stay at Maison Bon Bon. It's been a pleasure to host you and we hope to see you soon again. Sincerely, The Staff

10/10 Excellent

Hui

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners have done an excellent job of converting an older farm property into a modern, yet, quaint hotel with a fabulous view of Sorrento and the sea. Staff was great and very friendly.
Stayed 4 nights in Jul 2021

10/10 Excellent

CHAU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most beautiful and wonderful stay
This was one of our most favoured boutique hotels we had the pleasure of staying at, for our trip through the Amalfi Coast. Hands down, one of the loveliest places I’ve stayed, with outstanding Danish style decor, to big comfy airy rooms, impeccable style for the shower room. Renato, our host was absolutely wonderful. He upgraded our room with a lovely court yard space upon arrival (completely private) and provided us a bottle of Prosecco of as he knew we were visiting not only for my birthday but because it was our 2 year anniversary also. Renato was very attentive to our needs what every the time! Marissa (I think her name was), did a great job at cooking our breakfast every morning: we looked forward to her omelettes on toast, fresh fruit, and coffees every day, which was a bliss, and a change to having pastries everyday at most other hotels! The location is a little out of the way and up in the hills, which we certainly didn’t mind being away from central Sorrento. One thing you certainly can’t beat about this place are the views. Sunsets and the glistening bright stars at night here are just unbelievably beautiful. I can’t thank Renato and Marissa enough! We will certainly stay a few days here again if we visit again!
Stayed 3 nights in Sep 2020
Response from Maison BonBon on 10 Sept 2020
Dear Chau, Thanks a lot for your stunning review. We put our best in our job and fell so flattered reading your words. Hope to see you soon and really thanks again.

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was amazing, but the staff was it more!
The room was super clean and tidy. We were welcomed by an amazing staff which made us feel “at home” The possibility of parking at the property was perfect and handy if you have a car or a motorcycle ( parking is very expensive); if you don’t have a car, takes around 20 minutes walk to the city centre but the property provides some shuttle to/from the centre. The breakfast was rich and the freshly cooked products were deliciously prepared by the staff everyday, with a wide variety. I loved the treatment we had from all of the staff and their kindness and availability with information and courtesy. Definitely recommended!!!
Stayed 4 nights in Aug 2020

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views were amazing but we wished shuttle service lasted a bit later into the night passed 8:00pm.
Stayed 2 nights in Mar 2020
Response from Maison BonBon on 15 Apr 2020
Dear guest, Thanks a lot for your appreciation. We are planning to improve our shuttle service till late evening. Hope to see you again, Regards

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from Maison BonBon on 18 Feb 2020
Thanks a lot for your great review and hope to see you soon in Maison BonBon