Private beach nearby, black sand, sun-loungers, beach umbrellas
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Reviews of Hotel Baia di Puolo

3 out of 5
Hotel Baia di Puolo
Marina di Puolo 10, Sorrento, NA

Reviews

8.0

Very good

Rating 10 - Excellent. 86 out of 224 reviews" "
Rating 8 - Good. 77 out of 224 reviews" "
Rating 6 - Okay. 41 out of 224 reviews" "
Rating 4 - Poor. 10 out of 224 reviews" "
Rating 2 - Terrible. 10 out of 224 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this place and want to go back. So we should plan another trip and stay there. Staff are very nice and helpful
Stayed 4 nights in Apr 2024

2/10 Terrible

Alexander

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible hotel.
Stayed 4 nights in Sep 2023

8/10 Good

liz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we stayed 2 nights, little hard to get to we had to walk a long way down the hill from road , recommend using bus not taxi. once there its fabulous. great food places, staff are lovely and arranged a shuttle when we left to bus stop. room was clean and lovely views. a little gem , busy at weekends
Stayed 2 nights in Oct 2023

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good spot and price. Great people who were helpful always. Location is tough to access. Make sure you read check-in instructions and call for shuttle. Google maps has trouble finding.
Stayed 2 nights in Oct 2023

10/10 Excellent

Stephany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel, they have like their own private beach, the stuff were nice and room very clean and cute, i highly recommendations if you going to stay here call them before, its very hard to find it, they provides a shuttle.
Stayed 4 nights in Oct 2023

10/10 Excellent

Michele

Travelled with partner
Liked: Staff & service, amenities
I felt as if I was on Mamma Mia island...the view was stunning..the sound of the waves crashing on the shore was soothing..rooms are sparce but big beds and clean amenities...great breakfast and a super roller coaster car ride to the property

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Getting to the property from Sorrento is very easy, if you take the bus or a taxi. My brother and I walked; it was a beautiful walk, but very long, and a little dangerous as we had to walk along the side of the road. This is not the hotel's fault/problem by any mean; just a forewarning to anyone staying in this area (don't walk unless you want to get an extra 10-12k steps in that day!) The hotel itself was beautiful. Fantastic view of the ocean from our balcony. The restaurant next door had great food for all meals of the day. A perfect little bay with just a few hotels, so nice and private. The only "issue" I had was with the firmness of the bed; it was too firm and thus uncomfortable for me. The pillows were also not amazing. Otherwise, I would definitely book here again, and recommend it to any of my friends or family looking to stay in the area.
Stayed 1 night in Sep 2023

6/10 Okay

Pradip

one major problem is the accessibility to property. Taxis can only pick up and drop off at a parking lot quite far away. one need to call the hotel to get ride. in one night, we had to make international call 5 times to get a ride. No one showed up. we finally key walking in the dark to reach the hotel. The front desk girl during the morning and early evening was extremely helpful and or ok fessional.
Stayed 2 nights in Sep 2023

10/10 Excellent

Kristina, San Francisco

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We loved this hotel. What a delight. Super quiet and loved by locals. Great restaurants on the marina. I will come back.
Stayed 3 nights in Jul 2023

10/10 Excellent

Fernando

Stayed 3 nights in May 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Anasofia

Stayed 3 nights in Jun 2023

10/10 Excellent

Arkady

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel in a beautiful setting. Room was not big, but very comfortable with a balcony and beautiful flowers. Staying in the room, we could here waves. Beach is very nice, just don’t forget to bring swimming shoes. Every one in the hotel and restaurant for breakfast were very helpful. The only thing we didn’t like, was shower, water was switching to cold all the time. But would comeback and stay there again!
Stayed 5 nights in Jun 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel but tough logistics
The hotel room is big and comfortable and the staff is very nice and friendly. They are super helpful The scenery around the hotel is awesome as it is located on the beach But that is also its biggest downside as taxis cannot come to the hotel and you have to rely on shuttles to complete the last leg of your trip. So in the morning the logistics of planning your trip is complicated as you need to schedule both the shuttle ride as well as the taxi time. And the taxis generally end up charging a premium to come to this hotel due to its remote location. If you don’t plan on using this beach when you are in Sorrento as you will visit Amalfi Coast suggest you don’t stay at this hotel as the logistics are complicated. Easier to stay in Sorrento Centre with walking distance access to Port and shops / restaurants
Stayed 4 nights in Jun 2023

10/10 Excellent

Lucila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Spectacular view and the food was delicious. Beach was right there
Stayed 3 nights in Jun 2023

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Hidden gem about 15m by car from Sorrento - the hotel shuttle (cute fiat) will drop you at a bus stop two stops from Sorrento so you can get into town quickly/cheaply. The bus runs every 15-20m. Very nice friendly staff and a beautiful view/oceanfront, with walkable rocks/mini 4’ “cliffs” to jump off and a charming breakfast.
Stayed 2 nights in Jun 2023

10/10 Excellent

Liang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

8/10 Good

TERESITA, FPO AE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to beach.
Stayed 2 nights in May 2023

10/10 Excellent

Marco

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Special little spot. So glad we got to experience it.
Stayed 1 night in May 2023

2/10 Terrible

Mike, Lutz

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This has to be the worst hotel i ever stayed. I wasnt told that but, you have to park away from the property in the woods in the mud. Then call the hotel for a pick up(which i wasnt told) the food is in a restaurant that ran out of food.
Stayed 1 night in Sep 2022
Response from lisa on 29 Sept 2022
Dear customer we are sorry that you did not like your stay. On the website it is indicated that the hotel is directly on the beach and that we have shuttle service to the parking, so it is not possible to leave the car near the hotel.

2/10 Terrible

Florian

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
45 min waiting for some coldcuts, same food everyday for 5 days , old donuts, mozzarella slices and mortadela, and some Cereals , nothing more. They charge you for everything, a small omelet is overpriced, better find other place to eat .
Stayed 4 nights in Jul 2022

6/10 Okay

Miss

Liked: Cleanliness
local hotel
This is a small local hotel in a remote bay outside of Sorrento. Very difficult to find, quite remote parking and not much English spoken. Its on the beach but you will have to pay for the sun beds. No information for travellers in reception or the rooms
Stayed 7 nights in Jul 2022

10/10 Excellent

Shiva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Amazing location. Amazing for a short getaway if you dont want to explore. You have everything you need there, and you dont need to move. If you are looking to explore, hire a car and there is car parking, and the hotel them offer a "shuttle" which is a hotel man in a small car. Pretty funny experience. The hotel is based around restaurants, but no mini shop to get snacks. The only other thing is, that the rooms didnt come with a kettle which we wouldve loved to have our morning teas. Otherwise clean and friendly! We will definitely visit again!!!
Stayed 5 nights in Jun 2022

10/10 Excellent

Virginia

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Overall a good stay! Service was great. Location is wonderful-right on the beach and a 15 min drive to Sorrento. Has access to lounge chairs and umbrellas. The marina nearby provides access to boat rentals, excursions to Capri, Positano, etc. Since the hotel is down by the beach, the parking is situated at the top and you would have to be shuttled to the hotel. It’s a quick 2 min drive and the shuttle service is available until 12:00 a.m. The restaurant below La Tavernatta was fabulous. Great service, great food, great ambiance! We ate there every night during our stay. It’s a really cute beach but I would recommend that they try to clean it once in awhile (too many cigarette butts).
Stayed 6 nights in Jun 2022

10/10 Excellent

MARIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

JUNE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a secret little jewel. It’s quiet and calm from the crazy big towns and tucked away on its own little beach town. The restaurant attached to the hotel is excellent. Complementary breakfast every morning and the black sand beach is gorgeous with a fantastic view of Mt. Vesuvius. They even have a dock where they send you on a small boat to go to your bigger boat tours to Capri and Amalfi that you can set up with the hotel. Parking is up on the hill from the hotel but they have a little shuttle for you.
Stayed 3 nights in Jun 2022

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Ocean front Hotel
Beautiful hotel clean with ocean vibe decorated rooms. Hotel has very nice reception workers and staff. very helpful and accommodating to clients. I would recommend this hotel to anyone who is planning a stay in Mass Lubrense, Italy I rate it a 10 Beach is directly across the hotel.
Front of Hotel
Lobby
Lobby
Lobby
Stayed 3 nights in May 2022

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!!
My wife and I came to this location for our honeymoon. We were beyond pleased with the service that was provided to us. We will definitely be coming back
Stayed 2 nights in May 2022

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Location, views, and vibe were just perfect!!
Stayed 4 nights in Aug 2021

8/10 Good

Dale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HARD to find but Worth Finding
Great Hotel clean, nice beach, great restaurant, beautiful hotel and great location. BEWARE getting there is NOT easy. Thanks everyone for your reviews, I at least knew this before I went. Yes GPS does not take you to the hotel. Let me give you some pointers. GPS takes you to where RESIDENTS and locals can enter the area. There is a man at a gate and he directs you back to the main road. Driving farther south there is an entrance between two white walls. Go down this way to the city parking lot for the beach. CONFUSING since it is marked for several different hotels. The signage is POOR Hotel Baia di Puolo does not Consistently use the same name. Find the unmanned guard shack that has some obscure signage and then continue to the right down what looks like a private driveway for another hotel. There is a pole with arrows to two different hotels, take the one to the right. That tiny sign on the guard shack is trying to get you to go this way. The road is narrow and dark. At the parking lot go to the far end and the hotel parking appears there. Then go through the gate and walk down a dark uneven pathway to the hotel. My wife fell on this walk from the parking lot to the hotel. Better lighting and pavement would be helpful. Oh by the way! If you are in a room in the 500's get off on the floor with rooms marked in the 200's. Your 500 room is to the right and unmarked as you exit the elevator. WORTH it but VERY hard to get to.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel was very nice, the staff friendly and helpful and the hotels beach was great.
Stayed 2 nights in Oct 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place
Very clean place, the food in the hotel restaurant is amazing the staff is very friendly
Stayed 3 nights in Oct 2019

8/10 Good

Kate B., Newmarket, Ontario

Liked: Cleanliness
Quiet, quaint town
Great place to relax, but far from Sorrento proper. Taxi cost 40€ each way so be prepared.
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
restaurant and arrival
Make sure you understand the discount for dinner at the restaurant attached to the hotel. It was not explained well and the restaurant staff was very rude. The discount offered is if all parties order off the same menu. The meal we had at the restaurant next door the next night was a better meal and less expensive than the "discount" the previous night. Our driver called as we approached the hotel since we were going to be past 7:00. They told him the person helping with luggage had already gone, but it would be easy to get to our room. They neglected to tell him to call when he got to the gate since it was locked. He dropped us off and we pulled our heavy luggage 1/2 a block over uneven terrain. They could have opened the gate so the driver could dropped us off at the door.
Stayed 2 nights in Sep 2019

10/10 Excellent

Ashwin, Fort Collins, CO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had some trouble finding the place. We put the receptionist on with our taxi driver and they figured it out. Its neatly tucked away in its own village. There plenty of dining options nearby and the location is just phenomenal in itself. The restaurant is great as is. The wifi could be better. But a resort like experience in Italy.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very accomodating and the view from our room was amazing!
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Although it's difficult to arrive, I liked the location in front of the sea. It needs more signaling to arrive. Also, the bathroom needs curtains.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was beautiful, the staff friendly. Could do with a little supermarket or shop.
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff very helpful and nice . Rooms are very clean , bathroom (tub ) needs to be updated to a shower . Hotel is ocean front .
Stayed 2 nights in Jun 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved Hotel di Baia
Thoroughly enjoyed our stay and would defintely go there again and stay longer.
Stayed 2 nights in Jun 2019

2/10 Terrible

Rl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

6/10 Okay

James

Liked: Cleanliness, property conditions & facilities
Do not trust Google maps to get to this location. Better directions on the site is needed
Stayed 1 night in May 2019

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute waterfront hotel in secluded cove. Breakfast was delightful and dinner at the restaurant nextdoor was terrific. It was a little hard to find and we had to park a good distance away but it was worth it!
Stayed 1 night in May 2019

8/10 Good

azin

Liked: Cleanliness, staff & service, property conditions & facilities
Great choice
Its a clean and updated place by the beach, but is hard to find . navigation is confusing.. Its located on the shore with restaurant with outdoor seating.only the beds are not very comfortable ( my personal preference is firm mattress)Front desk is very helpfull and nice
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A bit isolated, but that's what we we're looking for. Awesome sea views from our terrace. Food was excellent at each restaurant we visited.
Stayed 7 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location with the Mediterranean Sea outside the door!
Stayed 1 night in Oct 2018

8/10 Good

T

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel right next to the beach. Quiet marina with great restaurants, must try Restaurant Don Vito. Hotel staff were nice, offered a daily shuttle to and from the town. Only bad part is the van is small so only 8 people at a time. I’d recommend upgrading especially with a lot of people staying at the hotel. Breakfast is included and was nice apart from the copious amounts of wasps around the buffet area. Overall, nice hotel with a quiet beach front and great restaurants nearby. Recommended if comfortable with relying upon the hotel shuttle or renting a car.
Stayed 2 nights in Sep 2018

6/10 Okay

Kerlyn, Singapore

Nice hotel with good facilities.
With free parking on premise make it easier for guests who drove but the downside is the location of the hotel is not exactly shown on the google map thus making it difficult to find and also not exactly accessible with a car. Overall, the hotel was pretty good for the price.
Stayed 2 nights in Sep 2018