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Seasonal outdoor pool, pool umbrellas, pool loungers
Seasonal outdoor pool, pool umbrellas, pool loungers
Seasonal outdoor pool, pool umbrellas, pool loungers
Terrace/patio

Guest reviews

4.8 out of 5 Exceptional
229 reviews
Guests rated this property 4.9/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Pet Friendly
Air conditioning
Spa
Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationPiazza Tasso1 min walk
Popular LocationChiesa di San Francesco4 min walk
Popular LocationSorrento Marina5 min walk
AirportNaples (NAP-Naples Intl.)67 min drive

Choose dates to view prices

  • Deluxe Room, Balcony, Sea View

    5/5 guest room rating

    Room amenities

    • 30 sq m
    • Sea view
    • Sleeps 2
    More detailsDeluxe Room, Balcony, Sea View
  • Junior Suite, Terrace, Sea View (Deluxe)

    4.5/5 guest room rating

    Room amenities

    • 32 sq m
    • Sea view
    • Sleeps 3
    More detailsJunior Suite, Terrace, Sea View (Deluxe)
  • Superior Room, Balcony, Sea View

    4.7/5 guest room rating

    Room amenities

    • 28 sq m
    • Sea view
    • Sleeps 2
    More detailsSuperior Room, Balcony, Sea View
  • Classic Room, Garden View

    4.4/5 guest room rating

    Room amenities

    • 25 sq m
    • Sleeps 2
    More detailsClassic Room, Garden View
  • Junior Suite, Balcony, Garden View

    5/5 guest room rating

    Room amenities

    • 55 sq m
    • Sleeps 4
    More detailsJunior Suite, Balcony, Garden View
  • Deluxe Suite, Terrace, Sea View

    5/5 guest room rating

    Room amenities

    • 60 sq m
    • Sea view
    • Sleeps 3
    More detailsDeluxe Suite, Terrace, Sea View
  • Junior Suite, Balcony, Sea View (Superior)

    5/5 guest room rating

    Room amenities

    • 42 sq m
    • Sea view
    • Sleeps 4
    More detailsJunior Suite, Balcony, Sea View (Superior)
  • Family Villa, 2 Bedrooms, Terrace, Garden View

    5/5 guest room rating

    Room amenities

    • 100 sq m
    • Sleeps 5
    More detailsFamily Villa, 2 Bedrooms, Terrace, Garden View
  • Exclusive Suite, Terrace, Sea View (One-of-a-kind)

    Room amenities

    • 60 sq m
    • Sea view
    • Sleeps 3
    More detailsExclusive Suite, Terrace, Sea View (One-of-a-kind)
  • Superior Suite, Balcony, Sea View

    Room amenities

    • 55 sq m
    • Sea view
    • Sleeps 3
    More detailsSuperior Suite, Balcony, Sea View
  • Villa, 3 Bedrooms, Terrace, Garden View

    Room amenities

    • 120 sq m
    • Sleeps 6
    More detailsVilla, 3 Bedrooms, Terrace, Garden View
  • Suite, 2 Bedrooms, Terrace, Sea View (Be Excelsior)

    Room amenities

    • 90 sq m
    • Sea view
    • Sleeps 4
    More detailsSuite, 2 Bedrooms, Terrace, Sea View (Be Excelsior)
  • Suite, 1 Bedroom, Terrace, Sea View (Lucio Dalla)

    Room amenities

    • 75 sq m
    • Sea view
    • Sleeps 3
    More detailsSuite, 1 Bedroom, Terrace, Sea View (Lucio Dalla)
  • Suite, 3 Bedrooms, Terrace, Sea View (Pavarotti)

    Room amenities

    • 213 sq m
    • Sea view
    • Sleeps 6
    More detailsSuite, 3 Bedrooms, Terrace, Sea View (Pavarotti)
  • Suite, Terrace, Sea View (Caruso)

    Room amenities

    • 65 sq m
    • Sea view
    • Sleeps 3
    More detailsSuite, Terrace, Sea View (Caruso)
  • Suite, 1 Bedroom, Terrace, Sea View (Pavarotti)

    Room amenities

    • 97 sq m
    • Sea view
    • Sleeps 3
    More detailsSuite, 1 Bedroom, Terrace, Sea View (Pavarotti)
  • Suite, 2 Bedrooms, Terrace, Sea View (Pavarotti)

    Room amenities

    • 139 sq m
    • Sea view
    • Sleeps 4
    More detailsSuite, 2 Bedrooms, Terrace, Sea View (Pavarotti)
  • Suite, 2 Bedrooms, Terrace, Sea View (Caruso)

    Room amenities

    • 95 sq m
    • Sea view
    • Sleeps 4
    More detailsSuite, 2 Bedrooms, Terrace, Sea View (Caruso)
  • Suite, 2 Bedrooms, Terrace, Sea View (Lucio Dalla)

    Room amenities

    • 124 sq m
    • Sea view
    • Sleeps 4
    More detailsSuite, 2 Bedrooms, Terrace, Sea View (Lucio Dalla)
  • Grand Suite, 2 Bedrooms, Terrace, Sea View (Deluxe)

    Room amenities

    • 85 sq m
    • Sea view
    • Sleeps 4
    More detailsGrand Suite, 2 Bedrooms, Terrace, Sea View (Deluxe)

About this area

Sorrento

Located in Sorrento's Sorrento Historic Centre neighbourhood, Grand Hotel Excelsior Vittoria is in the city centre and on the waterfront. Shoppers can check out Corso Italia, while everyone can enjoy the natural beauty of Marina Grande Beach and Fornillo Beach. Travelling with kids? Consider Villa Fiorentino, or check out an event or a game at Stadio Romeo Menti. Discover the area's water adventures with nearby scuba diving, or enjoy the great outdoors with ecotours, mountain biking and hiking/biking trails.
View map
Popular Location

What's nearby

  • Piazza Tasso - 1 min walk
  • Chiesa di San Francesco - 4 min walk
  • Sorrento Marina - 5 min walk
  • Marina Grande Beach - 12 min walk
  • Baths of Queen Giovanna - 13 min drive

Getting around

  • Sorrento Station - 4 min walk
  • AirportNaples (NAP-Naples Intl.) - 67 min drive

Restaurants

  • Terrazza Bosquet — 1 min walk
  • Orangerie Restaurant — 1 min walk
  • Osteria del Buonconvento - 4 min walk
  • Il Leone Rosso - 4 min walk
  • L'antica trattoria - 4 min walk

About this property

Grand Hotel Excelsior Vittoria

Family-friendly Sorrento hotel in Sorrento Historic Centre, walk to Sorrento Marina
Along with 2 restaurants, this hotel has a marina and a full-service spa. WiFi in public areas is free. Other amenities include 2 bars/lounges, a health club and a poolside bar. All 82 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, LED TVs come with digital channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Grand Hotel Excelsior Vittoria offers 82 forms of accommodation with minibars and laptop-compatible safes. Each accommodation is individually decorated. Beds feature Frette Italian sheets and premium bedding. 42-inch LED televisions come with digital channels. Bathrooms include baths or showers, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Boutique Spa La Serra. Services include deep-tissue massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a spa tub.

The spa is open daily.

Awards and affiliations

Grand Hotel Excelsior Vittoria is listed in the 2017 Condé Nast Traveller Top 100 List and the 2020 Travel + Leisure 500.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Safe Hospitality National Protocol (Italy)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: EUR 35 per day
  • Valet parking: EUR 35 per day
  • Electric car charging station
  • Limited parking spaces
  • Parking height restrictions apply
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)
  • Ski shuttle nearby

Food and drink

  • English breakfast available for a fee daily 7:00 AM–11:00 AM: EUR 50 per person
  • 2 restaurants
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • Art gallery
  • Basketball
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Helicopter/aeroplane tours
  • Playground
  • Seasonal outdoor pool
  • Volleyball

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry-cleaning service
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare/activities (surcharge)

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • 3 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Marina on site
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Body treatments
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - sports
  • Massage - swedish
  • Spa open daily
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Roll-in shower
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Couples dining
  • Designated smoking areas (fines apply)
  • Romance packages available

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Frette Italian sheets
  • Climate control (heating)
  • Hypo-allergenic bedding
  • Linens
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 42-inch LED TV
  • TV/satellite channels

Food and drink

  • Champagne service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in between 3:00 PM and midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Renovations and closures

The property is closed between 08 January and 30 April.

Access methods

Staffed front desk

Pets

Pets stay for free
Food and water bowls are available
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for EUR 198.0 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 4.00 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: EUR 50 per person (approximately)
  • Airport shuttle fee: EUR 180 per vehicle (one-way)
  • Self-parking fee: EUR 35 per day (in/out privileges)
  • Valet parking fee: EUR 35 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: EUR 198.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
The seasonal pool will be open from May to October
Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Grand Hotel Excelsior Vittoria Sorrento
Grand Hotel Excelsior Vittoria
Grand Excelsior Vittoria Sorrento
Grand Excelsior Vittoria
Excelsior Vittoria
Sorrento Hotel Excelsior
Sorrento Excelsior
Excelsior Vittoria Sorrento
Grand Hotel Excelsior Vittoria Hotel
Grand Hotel Excelsior Vittoria Sorrento
Grand Hotel Excelsior Vittoria Hotel Sorrento

Frequently asked questions

Can I cancel my reservation for free at Grand Hotel Excelsior Vittoria and receive a full refund?
Yes, Grand Hotel Excelsior Vittoria offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Hotel Excelsior Vittoria cancellation policy on our site for more details about any exclusions or requirements.
Does Grand Hotel Excelsior Vittoria have a pool?
Yes, this property has a seasonal outdoor pool and a children's pool.
Is Grand Hotel Excelsior Vittoria pet-friendly?
Yes, pets are allowed at this property.
How much is parking at Grand Hotel Excelsior Vittoria?
Self-parking is available for EUR 35 per day. Valet parking is available for EUR 35 per day. Limited spots are available.
What time is check-in at Grand Hotel Excelsior Vittoria?
Check-in is from 3:00 PM to midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at Grand Hotel Excelsior Vittoria?
Checkout is at 11 AM. Late checkout is available for a fee (amount may vary, subject to availability).
Does Grand Hotel Excelsior Vittoria provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of EUR 180 per vehicle, one-way, applies.
Where is Grand Hotel Excelsior Vittoria located?
This family-friendly Sorrento hotel is located on the waterfront, steps away from Sorrento Peninsula, Corso Italia and Piazza Tasso. Sorrento Marina and Sorrento Lift are also within 10 minutes. Sorrento Station is only a 4-minute walk and Sant'Agnello Station is 24 minutes.
4.8
Exceptional
229 reviews
5 - Excellent
200
4 - Good
24
3 - Okay
2
2 - Poor
3
1 - Terrible
0

4.9/5

Cleanliness

4.8/5

Staff & service

4.8/5

Amenities

4.9/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Iconic, but a little tired
This is an historic hotel. It has an impressive history and some beautiful rooms. The garden was lovely and the views of Mt Vesuvius are wonderful. The hotel feels a bit tired and neglected in some ways. We had booked a rather expensive suite and though the hotel was well under occupied in the second week of November instead of being upgraded we were offered an upgrade for an additional fee. We looked at both rooms and kept the one we had chosen. The upgraded room had quite a barren feel and was not warm or inviting though it did have a few of Vesuvius. I think we were spoiled by the exceptional service of Il Timeo in Taormina but the service at Vittoria was underwhelming. The workers were pleasant but no one seemed very enthused or positive about their work. It was kind of depressing. On the other hand the waitstaff at the breakfast and the Michelin star restaurant were quite good and cheerful. The Bousquet restaurant food was good but the decor and condition of the space was seriously lacking. Our suite was nice with a lovely garden view. We had a couple of room service meals and while most room service is over priced this was extraordinarily so. A small cup of vegetable soup was $22.00. It was interesting to stay at this hotel for it's history but I don't think I'd be inclined to stay there again.
Stayed 3 nights in Nov 2019

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
From start to finish, A Grand Hotel of the first order.
Stayed 4 nights in Nov 2019

5/5 Excellent

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location set in beautiful grounds, only a few minutes walk away from the main square. Stunning, period property with glorious interior and magnificent vista over Bay of Naples/ Vesuvius via the beautiful terrace. Large pool complex in glorious gardens lined with towering specimen trees.
Stayed 7 nights in Oct 2019

5/5 Excellent

Business traveller, Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property will stay again. Staff was so friendly and having a afternoon cocktail on the terrace was the best
Stayed 2 nights in Oct 2019

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Finest hotel in the world. We travel all over and nothing compares to the Excelsior Vittoria.
Stayed 3 nights in Oct 2019

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