Deluxe Double or Twin Room, 1 Queen Bed, Balcony (Mosaico) | Balcony
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Reviews of Aquae Romanae Piazza Lauro

Aquae Romanae Piazza Lauro
Corso Italia 261, Sorrento, Città Metropolitana di Napoli

Reviews

9.0

Wonderful

Rating 10 - Excellent. 17 out of 22 reviews" "
Rating 8 - Good. 1 out of 22 reviews" "
Rating 6 - Okay. 2 out of 22 reviews" "
Rating 4 - Poor. 0 out of 22 reviews" "
Rating 2 - Terrible. 2 out of 22 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great service. Cristiana was available at all times for questions and even ordering a service to the airport
Stayed 4 nights in May 2024
Response from Cristiana on 19 May 2024
Thank you so much for your positive feedback. We hope to host you again in the future. Best regards Cristiana Staff Aquaeromanae

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location right by the train station. Christiana gave us restaurant recommendations and answered any questions we had. She made us feel so welcome and was super accommodating for checkin/ check out. The room was clean and up to date. I would highly recommend staying here!
Stayed 2 nights in May 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome communications fantastic staff nice room. Totally recommend
Stayed 1 night in Oct 2023

2/10 Terrible

Christine

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I was sick, likely due to air conditioning unit or building. Sneezing in middle of night. During days, when outside, not sick. Left a day early and owner was not willing to provide a refund. This was not a “bed and breakfast” - falsely advertised. The building where unit was located was dark inside, and falling apart with hallway wallpaper peeling off. One hallway ceiling was held up by metal pipe structure. Surprised this was on Expedia since I assumed website vetted the properties.
Stayed 4 nights in Sep 2023

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service
The property was convienient to the main city center of Sorrento and the Port. It was a 12-15 minute walk to the main areas of tourism at the center of town. Easy to navigate and get to areas for shopping, dinning and transportation. This apartment was clean and adequate. This is not a full service property and there is not staff on site 24 hrs per day which we were aware of prior to booking, check in and out was easy and efficient, we checked in earlier than expected and left the keys in the secured foyer when checking out. Perfect for our needs which we’re to be close to the city center and town.
Stayed 3 nights in Sep 2023

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
This property was beautifully decorated and situated in a great location. It was a short walking distance from the train station, the marina, shopping, restaurants, etc…Would definitely stay here again!
Stayed 3 nights in Jul 2023

6/10 Okay

Dennis

Stayed 1 night in Jun 2023

10/10 Excellent

Kristopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible location, excellent price, unique and beautiful comfortable room and a great shower! We very much enjoyed our stay and would do it again.
Stayed 2 nights in Jun 2023

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was wonderful. Even after we left, and my husband left his medicine, they met us to give it to us. They went above and beyond and I definitely would stay there again thank you for a great stay.
Stayed 6 nights in Jun 2023

10/10 Excellent

Lizbeth

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet property. Location is perfect walking distance to bus station and main plaza
Stayed 2 nights in Mar 2023

10/10 Excellent

Vickie Parker

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet room and bed was very comfortable. Clean!
Stayed 1 night in Feb 2023

2/10 Terrible

Mildred

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
After 6 hours of travel our train was late. We walked 3 blocks on the narrow crowded sidewalk but there was no sign or anything to indicate we were in the right place. I called and she comes and walks us back and yet another block PAST the train station. There was a flurry of explanation of all the keys. She was obviously eager to get off from work. The property was a blank hallway of rooms with a table by the door with a coffee machine. The next day we got back to our room and the thermostat was set to 28.5C(about 83°)! So we turned the heat down and went to eat. Before long we get a text from her telling us we have to leave our heat on high because there are other people in the other rooms and we control the heat for all. They are Italian so they like it hot. When we said we wouldn't be able to sleep like that, we were told to open a window. When we got back someone had already been in our room and turned it back up. We contacted expedia and they told us we would get a refund but we had to contact them 3 days after the booking. When we did that, we were told that no, it was the hotel's decision if we got a refund and we didn't. Expedia gave us $100 in ponts but we have 6 months to use them.

10/10 Excellent

Verified traveller

Liked: Staff & service, room comfort
Stayed 2 nights in May 2022

10/10 Excellent

Iza

Stayed 4 nights in Jul 2023

10/10 Excellent

kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Jul 2023

10/10 Excellent

ioseph, bari

Ok
Stayed 2 nights in May 2023

10/10 Excellent

??

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
迅速なメッセージへの対応。 タッソ広場や駅などへの近さ、よかったです。
Stayed 2 nights in Dec 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L’établissement est très bien situé, proche de la gare. La chambre est exactement comme sur la description et l’accueil, le service était parfait. Personne disponible et à l’écoute Je recommande fortement cet établissement.
Stayed 3 nights in Aug 2021

6/10 Okay

francesca

Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Lorenzo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastico!:
In vacanza con un amico, b&b nuovo e perfetto!
Stayed 2 nights in Aug 2020