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Reviews of Swiss-Belhotel Sorong

3.5 out of 5
Swiss-Belhotel Sorong
Jl. Jend Sudirman Sorong, Sorong, West Papua

Reviews

7.8

Good

Rating 10 - Excellent. 54 out of 190 reviews" "
Rating 8 - Good. 83 out of 190 reviews" "
Rating 6 - Okay. 37 out of 190 reviews" "
Rating 4 - Poor. 10 out of 190 reviews" "
Rating 2 - Terrible. 6 out of 190 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, close to harbour. Friendly, helpful staff. Nice outdoor/pool area.
Stayed 1 night in Apr 2024
Response from Sinta Suryaningrum on 23 Apr 2024
Dear Mr Peter...Greetings from Swiss-Belhotel Sorong… We would like to say thank you for your review to us and thank you for your comment to our service and facilities, We are happy that you shared your experience. Once again thank you for choosing us as your accommodation to stay in Sorong. Warm regards, Sinta Suryaningrum General Manager

6/10 Okay

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities
Nighttime music bothersome
The room was fine, the hotel nice but both nights there was street music outside our third floor window. The music started at 3am and continued until morning. It might be possible to ask for a room on the other side, I do not know if it was audible or bothersome in that side. The hotel is nice otherwise and I understand that they have no control over this disturbance.
Stayed 2 nights in Feb 2024
Response from Sinta Suryaningrum General Manager on 21 Feb 2024
Dear Mrs Sheri... Greetings from Swiss-Belhotel Sorong … We would like to say thank you for your review to us and thank you for your comment to our service and facilities. We apologize for the inconvenience during your stay Once again thank you for choosing us as your accommodation to stay in Sorong. Warm regards, Sinta Suryaningrum General Manager.

8/10 Good

Jean-Pierre

Stayed 2 nights in Feb 2024
Response from Sinta Suryaningrum on 23 Apr 2024
Dear Mr Jean Pierre...Greetings from Swiss-Belhotel Sorong… We would like to say thank you for your review to us and thank you for your comment to our service and facilities, We are happy that you shared your experience. Once again thank you for choosing us as your accommodation to stay in Sorong. Warm regards, Sinta Suryaningrum General Manager

4/10 Poor

Alptekin

Travelled with family
Disliked: Amenities, property conditions & facilities
The hotel is in dire need of maintenance. The bedsheets were dirty and water was shut off without any warning to the customers. We checked out 3 hours after checking in. I would not stay there.
Stayed 2 nights in Jan 2024
Response from Sinta Suryaningrum on 2 Feb 2024
Dear Mr Alptekin..Greetings from Swiss-Belhotel Sorong… We would like to say thank you for your review to us, we apologize for the inconvenience during your stay. Thank you for your comment to our service and facilities . Once again thank you for choosing us as your accommodation to stay in Sorong. Warm regards, Sinta Suryaningrum General Manager

6/10 Okay

Richard

Liked: Staff & service
Disliked: Property conditions & facilities
Rooms need work
Most of the hotel is in pretty good shape. However, my room was disappointing. The air conditioning was noisy and needed replacement. Did not work very well. The walls were desperately in need of paint. And the shower was only lukewarm water.
Stayed 1 night in Nov 2023
Response from Sinta Suryaningrum General Manager on 14 Dec 2023
Dear Mr Richard...Greetings from Swiss-Belhotel Sorong… We would like to say thank you for your review to us, we are very happy to be able to serve you while in the city of Sorong. Thank you for your comment to our service and facilities .It Will be our concern to improve .Once again thank you for choosing us as your accommodation to stay in sorong. Warm regards, Sinta Suryaningrum General Manager

8/10 Good

Carlos

Stayed 1 night in Nov 2023
Response from Sinta Suryaningrum General Manager on 14 Dec 2023
Dear Mr Carlos...Greetings from Swiss-Belhotel Sorong… We would like to say thank you for your review to us, we are very happy to be able to serve you while in the city of Sorong. Thank you for your comment to our service and facilities .It Will be our concern to improve .Once again thank you for choosing us as your accommodation to stay in sorong. Warm regards, Sinta Suryaningrum General Manager

8/10 Good

Marcelo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good service, good breakfast included, good Wi-Fi but the employees are not fluent on English. Besides, the front desk receptionist sent me for a walk at the local market. Advice: Don't do that. Terrible walkway conditions, very hot and even dangerous. The neighborhood is far from what I expected; no pretty beaches nor historical interesting places to kill time. It is definitely a place to sleep one night and move to your liveaboard or whatever you went there to do.
Stayed 1 night in Nov 2023
Response from Sinta Suryaningrum General Manager on 21 Nov 2023
Dear Mr Marcelo...Greetings from Swiss-Belhotel Sorong… We would like to say thank you for your review to us, we are very happy to be able to serve you while in the city of Sorong. Thank you for your comment to our service and fasilities, it will our concern to improve . Once again thank you for choosing us as your accommodation to stay in sorong. Warm regards, Sinta Suryaningrum General Manager

8/10 Good

Carlos

Stayed 1 night in Nov 2023
Response from Sinta Suryaningrum General Manager on 10 Nov 2023
Dear Mr Carlos...Greetings from Swiss-Belhotel Sorong… We would like to say thank you for your review to us, we are very happy to be able to serve you while in the city of Sorong. Thank you for your comment to our service and fasilities.Once again thank you for choosing us as your accommodation to stay in sorong. Warm regards, Sinta Suryaningrum General Manager

8/10 Good

Dr Farkas, Siofok

Stayed 2 nights in Sep 2023
Response from Sinta Suryaningrum General Manager on 28 Oct 2023
Dear Mr Farkas...Greetings from Swiss-Belhotel Sorong… We would like to say thank you for your review to us, we are very happy to be able to serve you while in the city of Sorong. Thank you for your comment to our service and fasilities .Once again thank you for choosing us as your accommodation to stay in sorong. Warm regards, Sinta Suryaningrum General Manager

8/10 Good

Valerie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View outside windows is bad
Stayed 1 night in May 2023
Response from Sinta Suryaningrum General Manager on 21 May 2023
Dear Mrs Valerie Warm Greetings from Swiss-Belhotel Sorong… We would like to say thank you for your review to us, we are very happy to be able to serve you while in the city of Sorong. Thank you for your comment to our service and fasilities, Once again thank you for choosing us as your place to stay in sorong. Warm regards, Sinta Suryaningrum General Manager

8/10 Good

david

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very good hotel with a very good buffet breakfast, lots of hot foods, pastries, and fruit. It is not in a built up area, though.
Stayed 1 night in Mar 2023
Response from Sinta Suryaningrum General Manager on 27 Mar 2023
Dear Mr David Warm Greetings from Swiss-Belhotel Sorong… We would like to say thank you for your review to us, we are very happy to be able to serve you while in the city of Sorong. Thank you for your comment to our service and fasilities.Once again thank you for choosing us as your place to stay in sorong. Warm regards, Sinta Suryaningrum General Manager

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
There were not enough electrical outlets in the room. There was only one in the bathroom, one for the coffee pot and one at the desk. None by the bed at all. We had to request and get an extension cord for my husband's C-pap machine. Also, the AC worked poorly and the repair man was not very helpful or friendly the first time he came. The second time, after we knew there was no improvement, he fixed it, but it shouldn't have taken two requests. The front desk needed staff that spoke English a bit better. It was very, very hard to understand them.
Stayed 1 night in Mar 2023
Response from Sinta Suryaningrum General Manager on 24 Mar 2023
Dear Mrs Lynn Warm Greetings from Swiss-Belhotel Sorong… We would like to say thank you for your review to us, we are very happy to be able to serve you while in the city of Sorong. Thank you for your comment to our service and fasilities, it will be our concern to improve it Once again thank you for choosing us as your place to stay in sorong. Warm regards, Sinta Suryaningrum General Manager

8/10 Good

Marc

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This was our second time here and had a similar experience both times. Great food- terrible service. Fortunately the included breakfast is a wonderful buffet of anything and everything and you don’t need to rely on the inefficient wait staff. The bed was large and comfy, rooms were spacious and clean, and showers were hot. Perfect place to stay for a night before or after the ferry from Waisai.
Stayed 2 nights in Feb 2023
Response from Sinta Suryaningrum General Manager on 1 Mar 2023
Dear Mr Marc Warm Greetings from Swiss-Belhotel Sorong… We would like to say thank you for your review to us, we are very happy to be able to serve you while in the city of Sorong. Thank you for your comment to our service and fasilities, it will be our concern to improve it Once again thank you for choosing us as your place to stay in sorong. Warm regards, Sinta Suryaningrum General Manager

10/10 Excellent

Marcus

Stayed 1 night in Feb 2023
Response from Sinta Suryaningrum General Manager on 17 Feb 2023
Dear Mr MarcusWarm Greetings from Swiss-Belhotel Sorong… We would like to say thank you for your review to us, we are very happy to serve you while in the city of Sorong. Once again thank you for choosing us as your place to stay in sorong. Warm regards, Sinta Suryaningrum General Manager

10/10 Excellent

Luis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is perfect for an overnight stay to catch a scuba dive boat or live aboard
Stayed 1 night in Feb 2023
Response from Sinta Suryaningrum General Manager on 15 Feb 2023
Dear Mr Luis Warm Greetings from Swiss-Belhotel Sorong… We would like to say thank you for your review to us, we are very happy to be able to serve you while in the city of Sorong. Once again thank you for choosing us as your place to stay in sorong. Warm regards, Sinta Suryaningrum General Manager

8/10 Good

John

Stayed 3 nights in Feb 2023
Response from Sinta Suryaningrum General Manager on 24 Mar 2023
Dear Mr John Warm Greetings from Swiss-Belhotel Sorong… We would like to say thank you for your review to us, we are very happy to be able to serve you while in the city of Sorong.Once again thank you for choosing us as your place to stay in sorong. Warm regards, Sinta Suryaningrum General Manager

6/10 Okay

Sara

Liked: Amenities
Room was fine and AC worked. But the in-room refrigerator and hair dryer did not work. Quite a few of the boards in the deck to get to the pool were in very unsafe condition. Room service menu and what they actually offered did not match. And the language barrier with the person answering the room service phone (even though I was just using a language that was on the menu) made it impossible to figure out what they actually offered for room service. Room service is closed much of the night through noon.
Stayed 1 night in Jan 2023
Response from Sinta Suryaningrum General Manager on 8 Feb 2023
Dear Mrs SaraGreetings from Swiss-Belhotel Sorong ! I would like to say thank you for your review to us, I am very happy to be able to serve you while in the city of Sorong. I apologize for the inconvenience of the service we have provided during your stay, I promise this will be a concern for me and the related team in the future. Once again thank you for choosing us as your place to stay in Sorong. Warm regards, Sinta Suryaningrum General Manager

6/10 Okay

Paul

Travelled with group
Disliked: Cleanliness, staff & service, room comfort
Disappointing
The hotel maybe the best in town but it is pretty poor. They refused to give any of our group 2 keys for the room even though there was 2 in each room and you need the key to operate the elevator! There seems to be no management around! The food was ok but service was slow mainly because they expected 1 waiter to cope with 40 odd guests. The showers in the rooms either didnt work well with no pressure or had no hot water.
Stayed 1 night in Jan 2023
Response from Sinta Suryaningrum General Manager on 8 Feb 2023
Dear Mr Paul Greetings from Swiss-Belhotel Sorong ! I would like to say thank you for your review to us, I am very happy to be able to serve you while in the city of Sorong. I apologize for the inconvenience of the service we have provided during your stay, I promise this will be a concern for me and the related team in the future. Once again thank you for choosing us as your place to stay in sorong. Warm regards, Sinta Suryaningrum General Manager

10/10 Excellent

Luis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to spend the night before catching a live aboard or going to the islands to scuba dive.
Stayed 1 night in Feb 2023
Response from Sinta Suryaningrum General Manager on 9 Feb 2023
Dear Mr. LuisThank you for choosing Swiss-Belhotel Sorong as your preferred hotel in SorongWe would like to say thank you for your review to us, we are very happy to serve you while in the city of Sorong.Thank you for staying with us and we do look forward to welcoming you back in Swiss-Belhotel Sorong on your next visit.Warm regards, Sinta Suryaningrum General Manager

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at the Swiss-Helhotel Sorong
The Swiss-Belhotel Sorong is a very nice, Western-style hotel with a good restaurant. Our room was pleasing, very clean, and the bed was comfortable. It is a good place to stay before going to Raja Ampat to dive or snorkel. This hotel offers a shuttle service from the airport, which is very helpful, but you have to pay for it.
Stayed 1 night in Jan 2023
Response from Sinta Suryaningrum General Manager on 8 Feb 2023
Dear Mrs. AnitaThank you for choosing Swiss-Belhotel Sorong as your preferred hotel in SorongWe would like to say thank you for your review to us, we are very happy to serve you while in the city of Sorong.Thank you for staying with us and we do look forward to welcoming you back in Swiss-Belhotel Sorong on your next visit.Warm regards, Sinta Suryaningrum General Manager

8/10 Good

Rose-Aline

Stayed 1 night in Jan 2023
Response from Sinta Suryaningrum General Manager on 8 Feb 2023
Thank you for choosing Swiss-Belhotel Sorong as your preferred hotel in SorongWe would like to say thank you for your review to us, we are very happy to serve you while in the city of Sorong.Thank you for staying with us and we do look forward to welcoming you back in Swiss-Belhotel Sorong on your next visit.Warm regards, Sinta Suryaningrum General Manager

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Considering the location the hotel does a good job. The breakfast buffet is good but the dinners offered are just ok. You are better off going to the Marina restaurant nearby.
Stayed 1 night in Jan 2023
Response from Sinta Suryaningrum General Manager on 8 Feb 2023
Dear Mr. JasonThank you for choosing Swiss-Belhotel Sorong as your preferred hotel in SorongWe would like to say thank you for your review to us, we are very happy to serve you while in the city of Sorong.Thank you for staying with us and we do look forward to welcoming you back in Swiss-Belhotel Sorong on your next visit.Warm regards, Sinta Suryaningrum General Manager

10/10 Excellent

Carlos

10/10 Excellent

Inna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and check out, clean quiet and great breakfast bar
Response from Sinta Suryaningrum on 17 Dec 2022
Dear Mrs.Inna, Thank you for review upon your stay at Swiss-Belhotel Sorong. We’re very happy that you had an enjoyable experience with us. We take great pride in our services and facilities, and feel humbled to know that you were able to make the most of it. We greatly look forward to your return. Please do not hesitate to contact us directly if we can assist in making your return more special. Best regards, Sinta Suryaningrum General Manager

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dinner service was slow. WiFi was weak. The rest were fine.
Stayed 1 night in Dec 2022
Response from Sinta Suryaningrum on 17 Dec 2022
Dear Mr.Dan, Greetings from Swiss-Belhotel Sorong ! I would like to say thank you for your review to us, I'm very happy to be able to serve you while in the city of Sorong. I apologize for the inconvenience of the service we have provided during your stay, I promise this will be a concern for me and the related team in the future. Once again thank you for choosing us as your place to stay in sorong. Warm regards, Sinta Suryaningrum General Manager

4/10 Poor

Martin

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
2 visits and 2 times the bed sheets were stained with blood same thing for friends. bathroom dirty, never seems to clean besides mold
Response from Sinta Suryaningrum on 5 Dec 2022
Dear Mr Martin, Warm greetings from Swiss-Belhotel Sorong ! I would like to say thank you for your review to us, I'm very happy to be able to serve you while in the city of Sorong. I apologize for the inconvenience of the service we have provided during your stay, I promise this will be a concern for me and the related team in the future. once again thank you for choosing us as your place to stay in sorong. Warm regards, Sinta Suryaningrum General Manager

8/10 Good

Hendrik Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in this hotel as a lay-over between a liveaboard trip in Raja Ampat and my outbound flight. The hotel was a very good choice for this. The rooms were nice, the shower is strong, there is a nice swimming pool. We ate at a local restaurant right next to the hotel, which was also very nice.
Response from Sinta Suryaningrum on 2 Dec 2022
Dear Mr.Hendrik Daniel, Thank you for review upon your stay at Swiss-Belhotel Sorong. We’re very happy that you had an enjoyable experience with us. We take great pride in our services and facilities, and feel humbled to know that you were able to make the most of it. We greatly look forward to your return. Please do not hesitate to contact us directly if we can assist in making your return more special. Best regards, Sinta Suryaningrum General Manager

6/10 Okay

Dana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast selection is very good and the staff are very nice and helpful. Unfortunately, our room had a moldy smell.
Stayed 1 night in Nov 2022
Response from Sinta Suryaningrum on 25 Nov 2022
Dear Mr/Mrs.Dana Warm greetings from Swiss-Belhotel Sorong ! I would like to say thank you for your review to us, I'm very happy to be able to serve you while in the city of Sorong. I apologize for the inconvenience of the service we have provided during your stay. I promise this will be a concern for me and the related team in the future. once again thank you for choosing us as your place to stay in sorong. Warm regards, Sinta Suryaningrum General Manager

8/10 Good

Tifney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite poor reviews, we were surprised that the hotel was just fine for us. Room was good, bed comfortable. Not an amazing hotel but got the job done and was plenty fine after a great dive trip.
Stayed 1 night in Nov 2022
Response from Sinta Suryaningrum - GM on 23 Nov 2022
Dear Ms.Tifney,Thank you for review upon your stay at Swiss-Belhotel Sorong. We’re very happy that you had an enjoyable experience with us. We take great pride in our services and facilities, and feel humbled to know that you were able to make the most of it. We greatly look forward to your return. Please do not hesitate to contact us directly if we can assist in making your return more special. Best regards, Sinta Suryaningrum General Manager

8/10 Good

Darlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the bright spacious lobby and decor. The area around the hotel is not very walkable.
Stayed 1 night in Nov 2022
Response from Sinta Suryaningrum - GM on 13 Nov 2022
Dear Ms.Darlene Thank you for review upon your stay at Swiss-Belhotel Sorong. We’re very happy that you had an enjoyable experience with us. We take great pride in our services and facilities, and feel humbled to know that you were able to make the most of it. We greatly look forward to your return. Please do not hesitate to contact us directly if we can assist in making your return more special. Best regards, Shinta Suryaningrum General Manager

8/10 Good

Dana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and extremely helpful when we had problems. The food could be better.
Stayed 1 night in Nov 2022
Response from Sinta Suryaningrum - GM on 23 Nov 2022
Dear Mr.Dana, Warmest greeting from Swiss-Belhotel Sorong !! Thank you for your review for our hotel, It is our pleasure to serve our guest with our best effort. We will keep improve our service to serve our guest better. Hopefully, we will serve you again in the near future. Once again thank you for choosing us as your place to stay in Sorong. Sincerely yours, Sinta Suryaningrum General Manager

10/10 Excellent

Robert

Stayed 1 night in Oct 2022
Response from Sinta Suryaningrum - GM on 23 Nov 2022
Dear Mr.Robert Thank you for your time and feedback. I am glad that you enjoyed your stay with us. We look forward to welcome you and your family in near future. Thank you and stay health. Sincereally yours,Sinta Suryaningrum General Manager

2/10 Terrible

Matthew Wan Hei

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible maintenance & cleanliness. Poor service.
This has to be the worst 3 star hotel we ever stayed in. We stayed here for 1 night before our liveaboard to Raja Ampat. Maintenance was poor with significant water stains on the wall under the paint, dirt and stains were found at every corner of the washroom, walls has uncleaned food stains. Bedsheets and pillow case has significant stains that look like food or blood stains. Lack of hand towel and soap in the washroom. I would expect a shower towel and a hand towel at least. This is a hotel not a B&B We arrived at 10am and wanted to see if we could early check in, we were told no rooms are available - very fair. Yet my travel buddy has been offered to early check in at additional cost for the same room type. Interesting.
Stayed 1 night in Dec 2021
Response from Sinta Suryaningrum General Manager on 4 Jan 2022
Dear Mr.Matthew Wan Hei, Thank you for your review. I'm sorry to hear you had a bad experience, but I really appreciate you bringing this issue to my attention. While I wish, you had a better experience when you stay at with us. I realized something was out of my control so this happened. Once again thank you for your comment, made us to more improved our service in the future. We hope to welcoming you and your family again, to give you our best service. Thank you and stay health.

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
No food, no towels, no wifi
No clean towels in the room. The room did not have wifi coverage and when I asked to move they said the hotel was full. Although, when I went to the restaurant they said they were closed, which seemed strange at 19.45, when the hotel is full.
Stayed 1 night in Oct 2021
Response from Sinta Suryaningrum on 14 Oct 2021
Dear Mr./Mrs., Thank you for your review. I'm sorry to hear you had a bad experience, but I really appreciate you bringing this issue to my attention. While I wish, you had a better experience when you stay at with us. I realized something was out of my control so this happened. Once again thank you for your comment, made us to more improved our service in the future. We hope to welcoming you and your family again, to give you our best service. Thank you and stay health. Sinta Suryaningrum General Manager

8/10 Good

rahayu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2021

4/10 Poor

Kristin

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Not up to the standard. Overpriced.
The room should’ve been more luxurious for the price. The AC rattled and the staff couldn’t fix it. There was moldy walls. The dinner was not good. Breakfast was ok. The bed was comfortable enough.
Stayed 1 night in Jan 2021
Response from Sinta on 22 Jan 2021
Hi Kristin, We would like to apologize for your bad experience. We are normally known for our exceptional attention to detail and we regret that we missed the mark. But thank you for your comment, made us to more improved our service in the future. We hope to welcoming you again, to give you our best service. Thank you. Best Regards, Sinta Suryaningrum

2/10 Terrible

Daniel

Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Good breakfast selection. Wifi connection is acceptable.
Stayed 1 night in Mar 2020

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Rooms and Restaurant deteriorated over the years
been in this hotel for the first time 5 years ago, in that time room in good condition but iam afraid by now in our return there this year room have been runned down, curtain ripped and dirty, bed sheet ripped, not so clean bathroom and very bad service at restaurant despite the friendlyness of the staff. Management need to work on improving the standard of the place and give a good refresh to all the rooms overwise the reputation of swiss bel may be only getting more bad. Need to be as good or even better as 5 years ago !!! We will not come back to this hotel next year.
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Stayed 1 night in Feb 2020

8/10 Good

CAB, Cleveland OH, USA

Travelled with group
Liked: Cleanliness
Sorong is NOT a vacation destination. It is a one night stay to get on a liveaboard to visit and dive raja Ampat. Hotels are adequate, staff is adequate if not sparse. Do not expect a resort by any standard (eastern or western). Buffet is adequate.
Stayed 2 nights in Feb 2020

10/10 Excellent

Harley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel good breakfast nice pool and easy acces to airport. Nice place to come back to after stay in raja Ampat
Stayed 1 night in Jan 2020

4/10 Poor

Holly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
poor ....for a hotel chain
Not so good, all powerpoints were broken, I arrived and I didn’t have any towels in my room, my tv remote was broken, beers cost $11aud
Stayed 1 night in Dec 2019

8/10 Good

Imran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Rick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only two good hotels in town , this is a fishing village but most divers stay here . Clean and safe , good restaurant , there are no other restaurants near by . They do not exchange money and when we flew in all three atm were out of order so get some money from the bigger airport , you will need it for taxis .
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The office staff was very pleasant to work with and very helpful
Stayed 1 night in Nov 2019

10/10 Excellent

Rick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
at for divers
There are only two western hotels here , mainly for divers coming and going from raja ampart , this place is very clean only thing is they do not take US dollars so use your credit card or exchange money before you come . The restaurant has good food all day long .
Stayed 2 nights in Nov 2019

10/10 Excellent

Mike, Whitehorse

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A premier property with excellent attentive staff.
Stayed 2 nights in Oct 2019