Songsan-dong Hotels, Seogwipo

"The overall rooms are spacious, clean and decent with basic amenities. Parking situation was confusing as there is a carpark both inside and outside the hotel. But if you come too late, you are asked to park at a paid parking lot where they will only refund ₩5000 (approx.$5). Parking staff were nice and friendly. Unfortunately, the initial interaction with one of the hotel lobby staff member that was working at night was quite passive with his responses to our questions regarding some general enquires we had that new customers may have about the hotel’s services and amenities. We also received a noise complaint at 7-8pm saying we were too loud and stomping when we had just walked into the room which was disappointing as the hotel lists that the rooms are sound-proofed. We were disappointed that this interaction with the staff member impacted our stay in the hotel and our ability to walk comfortably around in our room. To ensure other customers have a better experience, the hotel may benefit by updating their information, amenities and services with the relevant booking websites."

"Would definitely go back."

"Clean room"

"Beautiful accomodation, so much to do!"

"Nice and clean, please"

"Great hotel, very luxurious The room with sea view are very modern and spacious Very good service overall"

"Excellent staff service in assisting to find many of the Great attractions "

"Toilet bowl choked. No basic toiletries. Front desk staff not knowledgeable and unwilling to assist on day tour."

"Buffet was good, everything seemed to be extra and lack of service I was expecting a bit more. Very busy hotel and always waiting for the elevator - pool costed extra. Room was nice and quiet. "