Xin chào anh Jack,Thank you for taking the time to review us following your recent stay with us at Zannier Hotels Bãi San Hô. At Bãi San Hô, we strive every day to provide the most memorable experience to every guest and it is sad that we were not able to live up to your full expectations this time. We would love to hear more details from your experience to understand and to serve better for your future stay.Cám ơn & hẹn gặp lại,Tim & The Zannier Hotels Bãi San Hô Family

Xin chào Sarah,Thank you very much for taking the time to review us on the platform following your recent stay with us at Zannier Hotels Bãi San Hô.We are pleased to learn that you had an unforgettable stay and you did like the breathtaking view from the villa, the warm yet kind and friendly team members, and the corals which we are blessed to have on out site.Again we were pleased to be at your service and we look forward to welcoming you back for another relaxation.Cám ơn & hẹn gặp lại,Tim & The Zannier Hotels Bãi San Hô Family

Dear Guest, Thank you very much for posting your review following your recent stay at Zannier Hotels Bãi San Hô. We are delighted to learn that you did enjoy our raw flora and fauna and not to mention the unique accommodation. I have also taken note of your pointed out feedbacks and the rest assured these would be addressed to related departments for review and correction. Very much look forward to welcoming you back very soon for another Zannier experiences. Kind regards, Tim Huynh Front Office Manager

Xin chào anh Erik & Family,Once again thank you for choosing Zannier Hotels Bai San Ho for your recent stay. We appreciate you taking the time to critique the experience you had with us. We welcome feedback in all forms, and while feedback like this is never encouraging, it is taken in stride and used to ameliorate the product & service as a whole. We appreciate the extra information you provided directly to us, which we have addressed with the team and will continue to address accordingly. Please accept my sincere apologies, that on this occasion we did not manage to exceed your expectations, as we strive to do so for all our guests and is reflected in the vast majority of feedback we receive. Rest assured however that all the points will be addressed and reviewed. We nonetheless hope for a chance to welcome you back to Bai San Ho in the future for a chance to showcase the improvements we were able to make thanks to your candid feedback. Please do not hesitate to contact me directly should I be able to be of further assistance or should you plan a trip to Vietnam again. Wishing you and the entire Family all the best and a very successful year. Cám ơn và hẹn gặp lại!Michael & the Zannier Hotels Bãi San Hô Family

Xin chào chị Patricia,Merci pour votre retour positif et votre commentaire constructif.Michael et moi meme allons mettre en place des activités spécifiques lorsque le temps s’apparente a celui de notre chère Bretagne.Mademoiselle Trinh, qui vous salue chaleureusement, prononce désormais le mot « crème brûlée » a la perfection grace aux bons conseils de votre mari.Nous espérons vous revoir une prochaine fois et vous souhaitons une merveilleuse année.David & la Zannier Hotels Bãi San Hô famille