Find a Great Motel Somerset

"Overall, I liked the old historic feel, but when I first went into my room, I noticed a half-eaten strawberry on the floor by the bed that housekeeping must have missed. The front desk could have shown better customer service; neither lady that worked there when I arrived seemed very unhappy and just very cold to me. The valet Manager and valets though were very helpful"

"This is my third time staying here and I have definitely noticed a few things have changed and not for the better. Just seemed to me the customer has to suffer with minimal housekeeping and not the customer service there was before."

"I was a bit nervous in staying at this hotel because of the reviews I saw, but thankfully our experience was a good one! The staff was super friendly, and our room was organized and clean. The only reason I gave it 4 stars instead of 5 is because the soda vending machine in the first floor ate our money so we had to go to the fourth floor to get drinks. Our sink also clogged when we used it. Other than that we will be coming back, and recommend it to others! (:"

"Excellent!!"

"Rooms need updated"

"BEWARE!! The property is very dated and poorly maintained. The bathtub in both rooms was chipped, rusted, and extremely slow to drain, making it unpleasant to use. The hotel only offers valet parking through a third-party vendor, charges $59/day, yet takes no responsibility for the service. After check-in, I reported the drainage issue via their text system but never received a response. I booked two rooms for my party’s wedding nearby and checked out early after the first night due to the condition. I informed the front desk the second room was still occupied; they experienced the same issue. When my party tried to retrieve their car, the hotel refused to release it since the room was under my name and demanded my ID. I had already checked out the day before, so they had to call me while stuck in the lobby trying to leave, which was difficult and frustrating. The front desk manager was rude, unhelpful, and clearly did not know how to handle the situation. The general manager was also dismissive, spoke over me, and made no effort to resolve the issue. Very disappointing experience overall—poor maintenance, lack of responsiveness, and unprofessional service. I will not return. You’re better off spending a little more for a much better experience—there are plenty of other hotels nearby that would likely treat guests far better. Restaurant in the hotel was ok but again fantastic restaurants nearby to enjoy!"

"This my 2nd time staying but this time the bathtub was dirty it was hair all on the pillows in both the beds and the water didn’t get hot it was warm "

"Clean room early check in. Very good location for access to river walk. "

"Friendly staff breakfast every morning was good housekeeping was nice in the center of a lot of wonderful places to visit "