Somerset Lakes Holidays from AU$2,732

Ac had floor wet,elevator so slow, room had a smell 2 it

Thank you

This hotel was being remodeled at the time of my stay and was never notified ahead of time. The elevator was out of service most of the time, we were on the 3rd floor. Would have to call front desk, to have them send us the elevator, the construction crew was using, very frustrating and inconvenient. Staff would see us trying to use the elevator and not offer any help, till you asked, first time we used it, lady saw us get in elevator, knowing it was out of service, once we realized and opened elevator, lady said it was out of service and walked of. We walked down hall to find another elevator, which there was not one. When we came back to the front daesk, which is right next to elevator, we had to ask, how to get to our room. Lady at front desk which checked us in and watched us run all around says, oh I will call someone and have you go up on construction elevator, INSAIN. They were remodeling a room directly above our. They started using jack hammer and drill at 8am, very loud and impossible to sleep.. Then we went to leave and there was no one at front desk, so we just left. That afternoon, I got a checkout receipt from the hotel, with a parking fee, that I had never been told about. Would not recommend staying there, the staff was very disrespectful and not helpful. Plenty of other places to stay in Tampa.

Very clean and safe. Also super quiet!