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"The hotel staff were very welcoming and answered all our requests."

"I have no idea why people have rated this place so high. I chose this place because she claimed to have wifi. She does not have wifi. She has a cellphone with a hotspot that she never turns on. If she does turn it on, it doesn't work when she takes the phone with her when she leaves. She also turns the phone off when she goes to sleep. I told her twice that I needed the internet to make a very important phone call late at night. She forgot. Turned off her cellphone. I had no internet,...

"Worst"

"When I arrived I was told the hotel was closed. I took pictures to prove I was there as I had already paid through Expedia. I then had a ‘neighbour’ show up to ‘offer’ alternate accommodation at a very much more cost! The hotel is on a back street and when confronted with having to find an option on the day when I was hoping to visit the palace I conceded to the higher price. This was classic ‘bait & switch! Do not ever book this hotel!!!!"