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"terribly rude staff never seen before"

"Outstanding!"

"난방이 바닥 난방이라 늦게 되어 좀 선선했습니다"

"The pillow was too low and small. When asked two more pillows for myself and my wife, the front asked extra charge. The noise from outside was loud enough prevented us from keeping us awake. We used ear plugs to make a sleep. When checked in the morning, it was from the heat pumps. There were large number of heat pumps two level down of the window. "

"The staff at check in were polite and helpful. There's a convenience store off the lobby, nice to have that. The room was clean and had everything you would expect. The very special thing this hotel has to offer is the excellent natural hot springs bath, free to hotel guests (not coed). If you are a hot springs fan like me, you should definitely stay here."

"Staff is kind "

"Room was clean, staffs are kind and friendly. "

"All"

"Room was spacious and clean. Staff were well trained"