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"Amazing"

"We enjoyed our stay at Sercotel Portales. It is in a great location, within a few minutes’ walk to many restaurants, bars and shops. The room was clean, with comfortable bedding, but there was a distinct smell of smoke, particularly in the bathroom, which led us to believe that this may either have been a smoking room (even if we requested non-smoking) or that previous guests ignored the non-smoking directive. Because we could open the window, we were able to “air” out the place, and enjoy it. The bad smell was ultimately a minor inconvenience. We recommend this hotel. "

"We stayed at the hotel 2 nights. Nice, clean room, bathroom, soft towels. Located in the center of the city. Nice breakfast was included in the price. We definitely recommend this hotel."

"Breakfast was poor, didn't stay for breakfast . Parking was great. Hotel was very clean.. Enjoyed our stay at the hotel. "

"Tudo maravilhoso, staff super atencioso. Café da manhã muito especial"

"My room was miserably hot and AC didn’t work (in early April, not summer.) Hallway smelled like cigarette smoke. But the staff was very friendly. Good location."

"We absolutely loved this hotel. Beautiful accommodation. The shower was something else. Breakfast was absolutely delicious and we did enjoy the restaurant one of the evenings. The spa was a real treat thanks to Pedro. They have a wonderful wine cellar. Right in the centre of the old town. Will definitely visit again."

"I did not have breakfast"

"Tiny dark room. Nowhere to put luggage. Very minimal towels. No hair dryer in room. Reception staff - some helpful but young man completely disinterested and unhelpful."