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Mercure Sofia City

4.0 star property
Mercure Sofia City delivers a complete urban escape with rejuvenating spa treatments and international dining options in Bulgaria's capital

Choose dates to view prices

In Rajon Triaditsa, Mercure Sofia City offers convenience and comfort. Travelers can shop at the on-site mall, enjoy coffee at two cafés, and savor international dishes at two restaurants. The Festa spa specializes in deep-tissue massages, consistently praised by guests.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available
The current price is AU$171
includes taxes & fees
13 June - 14 June
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.28 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14.83 to 14.83 for adults and EUR 14.83 to 14.83 for children
  • Airport shuttle fee: EUR 120 per person (one-way)
  • Airport shuttle fee per child: EUR 120 (one-way)
  • Self-parking fee: EUR 15.34 per day
  • Valet parking fee: EUR 10.23 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Mercure Sofia City pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Mercure Sofia City ?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Mercure Sofia City on 13 June 2026 start from AU$171, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Sofia City ?

Self-parking is available for EUR 15.34 per day. Valet parking is available for EUR 10.23 per day. Limited spots are available. There is free parking nearby.

What time is check-in at Mercure Sofia City ?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Mercure Sofia City ?

Checkout is at noon.

Does Mercure Sofia City provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 120 per person applies.

Where is Mercure Sofia City located?

Located in Rajon Triaditsa, this hotel is within 3 mi (5 km) of Vitoshka Boulevard, Boyana Church and National Palace of Culture. Vasil Levski Stadium and Ivan Vazov National Theatre are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

8.4

Amenities

9.0

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 34 out of 44 reviews
Rating 8 - Good. 3 out of 44 reviews
Rating 6 - Okay. 4 out of 44 reviews
Rating 4 - Poor. 1 out of 44 reviews
Rating 2 - Terrible. 2 out of 44 reviews

Reviews

Verified

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great; they were extremely helpful and friendly. Our room was really large and comfortable; breakfast was also really fresh and delicious. We really enjoyed our stay and looking forward to our next time we stay at the Mercure Sofia!
Stayed 23 nights in Aug 2025
Verified

10/10 Excellent

Vakur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel.

Very new and comfortable hotel. Slept so well spotlessly clean. Parkink space is very limited.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Pradip

Liked: Cleanliness, staff & service, property conditions & facilities
One of the fastest check-in. The key card was already ready. A pretty good breakfast spread. The staff are very friendly. Had a good stay!
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Natasha

Liked: Amenities
Amazing hotel, excellent and friendly staff. Very nice and clean inside. There’s still a bit of work to be done outside, considering that the hotel opened November last year after renovations. Impressive management.
Stayed 14 nights in May 2025
Verified

10/10 Excellent

Narcis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, clean rooms and good restaurant services. Very good breakfast, overal a good quality Mercure.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Petar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Zlatan

Everything average.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Popa

Liked: Cleanliness, staff & service, property conditions & facilities
Good.
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Mirella

Disliked: Amenities
Not impressed
Stayed 9 nights in Oct 2025
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Smoking is allowed in the restaurant

Smoking is allowed in the restaurant. When we made a remark about it to a member of the staff, their response was along the lines of "It's up to the manager to fix this, I can't do anything about it"
Stayed 2 nights in Aug 2025
Verified

2/10 Terrible

Yong

TERRIBLE RECEPTION WORST EVER

At check in, Q: Can I park there on street in front of your hetel? A: I don't know. Asked again, still I don't know. Q: Can we have a double bed? A: No. We are fully booked. (fair enough) Q: Can we have two keycards instead of one as we have two people. A: No. We don't have spare keycards. Then I said why I got NO on every single question I asked? You have 9.6 review points in hotels.com. The answer was "you can report to the website put your comments there". So now here it is. We have been using hotels.com for more than10years booked 500+ hotels and a Gold member for some years. We have never had this kind of experience in any hotel before. This terrible experience made my stay in Sofia very unpleasant. Bad impression on Mercure, and bad impression on Sofia. SHAME.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Raschwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schön, Personal ist super, sauber
Stayed 4 nights in Mar 2026
Verified

6/10 Okay

Ahmet sukru

Liked: Cleanliness
Banyoda duş alınca su odanın içine kadar geldi berbat bir durum havlularla suyu temizlemekle uğraştım bir çözüm üretmek gerekiyor maalesef.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities
Chambre très bien et personnel agreable
Stayed 2 nights in Oct 2025
Verified

2/10 Terrible

gerard

Disliked: Cleanliness, staff & service, amenities
Restaurant exclusivement fumeur, odeur dégueulasse on nous a interdit d ouvrir les fenêtres car l oligarque local non seulement fumais clop sur clop mais avzit trop froid. On est allé mangé ailleurs
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lite mat
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Oray Hakan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gayet konforlu, guzel bir otel. Oda temiz ve konforluydu. Otoparki var. Otooark icin gunluk 15 euro ucret aliyorlar.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Hervé

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bel hôtel, moderne et propre, a 5 minutes a pied d'un arrêt de tramway et d'un centre commercial. Idéalement situé pour aller visiter Boyana. Personnel sympathique. Restaurant très bon et pas cher dans l'hôtel. Literie confortable et chambre spacieuse.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

CHAN MIN

Stayed 13 nights in Dec 2025
Verified

10/10 Excellent

Urfi

Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Veronica

Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Fatih

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

emin

Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Deniz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025