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"The hotel was great; staff was courteous. Maybe this was just a one off but our room didn’t have sheets available for the sofa bed so I had to come to the lobby to get them. The shampoo and body wash bottles were empty (and since they are secured to the wall, could not even put some water on them and shake them) - not a big deal but hopefully a tiny detail they can improve on"

"We didn't have enough towels, but we made due with what we had. The plugs didn’t work on the lamps. Other wise, it was clean and it was good for a night stay."

"We arrived late after 8 hours on the road to no one in the office. We called multiple times, rang the bell, and even just waited quietly. After 15 minutes with no help, I called the national office, which also attempted to get in touch with hotel staff. They even called management's emergency line and could not get in touch with anyone. We waited over an hour without getting any help. Eventually the staff member returned and said the manager had asked her to get a head start on laundry. She was apologetic, but being gone from the front desk with no call forwarding and without returning to check seems like bad practice, and the manager never answered the emergency line. Something is not right here. "

"Very poor hotel and disrespectful stuff "

"Staff at front desk at check in seemed completely disinterested in helping . Parking was fine , room was lacking in simple amenities. "

"Great bathrooms "

"One of my favorite places to visit and I love everything about this place."

"Good breakfast, quiet and nice staff. Pool was not working"

"I’ve stayed in Microtel Inns several times and have had zero complaints. I will never stay in this one again (Florence, SC). Musty smell, the bathroom looks like it was caulked by a first grader. Most if the electrical outlets have lost their tension and need replaced. Others have burn marks from arcing. Trying to tune a specific TV channel is a joke. Corporate needs to do a surprise visit. "