Smoketown Jackson Hotels, Louisville

"Clean room "

"Breakfast sandwiches in the food court area were fantastic."

"It was ok the casino machines were mostly old and ok."

"Very nice property convenient located to go to concerts at the palace"

"Parking in the garage next door was convenient. Breakfast was nice. Rooms were comfortable and clean. "

"I would stay there again "

"The bar staff was very attentive and friendly. The front desk staff was great as well, I did wake up with a migraine and went down to the front desk inquiring on purchasing some advil or tylenol and unfortunately they were out, no fault of their own, and directed me to the nearest gas station a few blocks away. My mattress had a large dent across the width of the bed right at mid-back level. I had already unpacked and gotten organized before I noticed it so I did not ask about changing rooms (room 726) though I'm sure had I brought it up the staff would have done what they could. "

"The location was great. The front desk clerk and a couple of the housekeepers was wonderful and friendly. What I didn’t like is that my room smelled like a wet dog. And the continental breakfast area was very unkept while service was going. I went down there at 9 AM. Most of everything was gone and it was dirty."

"yes everything was great the lady that worked in afternoon was excellent "