Smithtown Holidays from AU$4,908

Beautiful hotel and the location is incredible for dinning and exploring Soho, Chinatown and Little Italy. The staff in Front Desk is super kind. Would stay again in this hotel when visiting New York City next time

I did not like being provided a wheelchair accessible room when it was not requested. I did not like how my platinum American Express card $100 credit was not honored. The cocktails at the rooftop and the service at the rooftop bar was poor. Overall, a disappointing stay after having numerous great prior experiences at the hotel. I now will have to find a new “go to “ hotel in NYC in the same great vicinity.

The hotel staff was INCREDIBLE. They helped us out a bunch of times with food delivery, after hours turn down service and directions. 10/10 would recommend and I will be going back for sure.

We visited for my husband’s birthday. Prior to check-in I reached out to concierge service for birthday favors arrangement in the room.They sent me a list of options and made sure the room was ready by the time we arrived. The property is well maintained, excellent customer service. 2 dining options - RT 60 on floor 34 and Sessions on floor 2. RT 60 offers cool decks with partial view of Times Square, but misses the vibe. Went to Sessions for breakfast, there was no line and the host was not there for 10 minutes, so we left. Walking distance to TS, theater district, Rockefeller center, Radio City Hall. Peaceful and enjoyable escape from heavily populated TS area.

Great location! I would definitely stay here again. Staff was nice, and I liked that they offered the free (2) market/drink coupons and token for the restaurant.