Smithfield Hotels, Birmingham

"During my stay, i came back to the room and the toilet was leaking, when I notified the front desk there were no more rooms available ( which was understandable) but I was only given two towels to put on the floor. "

"Very nice La Quinta property. Convenient to everything in a nice place to stay! Comfortable beds and pillow pillows. The room is very spacious and nice! "

"Okay"

"Yes"

"I had to check out a night early and find somewhere else to stay. People were banging on the doors, hollering, and running from 2am till 4am on the 3rd floor Friday night."

"Changed rooms 4 times. Bugs in 1st room; A/c not working properly in 2nd; checked 3rd room was good. Went got my luggage came back up key didn’t work knocked on door someone opened it up with family in there. They sold the room that quickly. 4th finally was somewhat good enough to stay in. HELP at this point!"

"The staff was extremely nice. The hotel is in a beautiful and safe location. Just a short drive to restaurants and shopping. Our favorite was the heated pool. However, the pool is small, and water was a bit murky. The hotel overall is clean and looks good, but in the details, there is aging starting to set in. Rust on lighting fixture. Things that are fine now, but management should start addressing now to prevent expensive repairs. The only negative feedback I have as far as cleaning was the floor in our room. You could tell pets were in that room before because we found pet food around the bed floor. However, we enjoyed our quick visit. "

"Good location, great rooms! "

"The main issue with this hotel is the NOISY elevator. I shared a room with my brother and nephew. We did not sleep good at all. We heard the elevator all night. I am not sure if the elevator is just old and wore out or if the cables need greasing or what. It is very disruptive. They have two elevators but one didn't work and was out of order. From other reviews - this issue may have been around for a while. As a note - we were in room 502. I am assuming all rooms near this elevator can hear the noise. Room 501 definitely can because it's closer than we were. This would probably include rooms 101, 102 and all other series to the 14th floor. The hotel is very nice and very clean. It is unique and has a very "boutique" feeling. I would have rated all 5's if not for the elevator noise. "