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"Room smelled of deodorizer covering cigarette smoke in a non-smoking room. Horrible to smell. Staff was rude. They tripled the price for Syracuse University graduation. Noisy. Heard every person in the halllways. Even the quieter ones. Would not recommend."

"Fridge didn’t work . There was blood in the shower . They gave us the wrong room in the beginning and lights where out by the bed in the new room"

"Clean room, hot fresh breakfast with excellent coffee ( better than Dunkin in my opinion) parking very accommodating "

"Had to switch rooms but no issues doing so. Air was building controlled so it wasnt turned on only heat. Staff was amazing. Amenities were basically unavailable during remodeling, which had no effect of stay."

"It was clean & quiet. Room could use room darkening shades though"

"A smoking hotel turned into a non smoking hotel with wall paper peeling off the hallway walls. The bed was actually comfortable, but after checking inside the pillow cases, we had to put one off the bed. Needs updating to say the least. The front desk girl was nice, the cc machine didn’t work, so we were waiting for about 15 min at midnight to check in. It was closer to the SYR airport, we only needed a few hours of sleep after traveling from CO, so it is what it is. Would never stay there again. You get what you pay for in this case."

"Great experience"

"The breakfast really was lacking--only various forms of sugar and white flour. However, the room was clean, comfortable. The bed was nice, and there were several places to sit. "

"An absolute gem! From the inviting design to the comfort of the room this property is a refreshing change from the big chain hotels. Surrounded by convenient amenities you have everything for a more than wonderful stay."