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Reviews of Wink @ Mosque Street

2 out of 5
Wink @ Mosque Street
8A Mosque Street, Singapore

Reviews

8.4

Very good

Rating 10 - Excellent. 120 out of 317 reviews" "
Rating 8 - Good. 146 out of 317 reviews" "
Rating 6 - Okay. 39 out of 317 reviews" "
Rating 4 - Poor. 8 out of 317 reviews" "
Rating 2 - Terrible. 4 out of 317 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Wink SG Capsule Hotel on 25 Feb 2024
Dear Marina,Thank you for staying at Wink SG.We hope to have the chance to welcome you again!Thank you!Sincerely,Wink SG Capsule Hostel

10/10 Excellent

Marina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Friendly staff. Quiet facility and clean.Comfy beds. Great location. Good breakfast options! Thanks heaps, we will be back for sure next time in Singapore
Stayed 1 night in Feb 2024
Response from Wink SG Capsule Hotel on 25 Feb 2024
Dear Marina,Thank you for staying at Wink SG and for taking the time to share your experience with us.We are so happy to hear that you enjoyed your stay with us.We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We will convey your feedback with our management.We hope to have the chance to welcome you again!Thank you!Sincerely,Wink SG Capsule Hostel

6/10 Okay

Andrew

Is was ok. Nothing special. Just a (relatively) cheap backpacker hostel.
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice but noisy
Everything was what we expected except for amount of noise. We stayed in family room for 4, but the door directly opened to the common kitchen. Other guests were accessing it at all hours and we could hear everything…. maybe this is expected, but lou
Stayed 1 night in Nov 2023

10/10 Excellent

Satcher

Stayed 1 night in Sep 2023
Response from Wink SG Capsule Hotel on 2 Oct 2023
Dear Satcher,Thank you for staying at Wink SG.We are so happy that you enjoyed your stay with us. We’re really grateful and appreciate you taking the time to share your rating with us.We hope to have the chance to welcome you again!Thank you!Sincerely,Wink SG Capsule Hotel

8/10 Good

SOHAR

Stayed 2 nights in Jun 2023

10/10 Excellent

Andrew

Stayed 1 night in Jul 2023

10/10 Excellent

Kavin

Liked: Cleanliness, staff & service, property conditions & facilities
I had a very pleasant stay. This was my first time staying in a capsule hotel. The property is maintained very well. The shower and toilet rooms were very clean. The staff were very helpful with my check in. A short walk away from Hong Lim Market, and several other food options nearby. It was a great spot to stay in to explore Chinatown, and close by the MRT station.
Stayed 1 night in Jun 2023

10/10 Excellent

Christine Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities
Loved my stay was quiet well maintained and comfortable definitely recommend to travellers I Will absolutely go stay again
Stayed 2 nights in Jun 2023

10/10 Excellent

Deepak, North York

Liked: Cleanliness, staff & service, property conditions & facilities
Well maintained hospital with clean rooms and washrooms. Friendly staff who work hard to keep the place in great condition, especially Happy who is very helpful with a smile on his face, always! Great value for money!
Stayed 5 nights in Mar 2023

10/10 Excellent

Vivien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean dorm, convenient location, steps away from MRT station

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean pod in a very convenient area fir walking for transport and food Staff helpful
Stayed 2 nights in Nov 2022

8/10 Good

J R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had never experienced capsule hotel before. It worked great for our family of 7. It was a good option for us, being on a budget. Desk manager was friendly and helpful. Toilets and showers were clean. We would stay at Wink again.
Stayed 3 nights in Oct 2022

6/10 Okay

Deven

Liked: Cleanliness, amenities
Disliked: Staff & service
I loved everything about my experience except for the booking system. When I arrived, I was shocked to find that someone was sleeping in the bed assigned to me. Which was no big deal; however, when they assigned me to another bed, they confused me with someone else, woke me up the next morning and tried to kick me out until I proved who I was. As I said, I loved everything about this capsule hotel/hostel, but that situation was absolutely ridiculous.
Stayed 2 nights in Oct 2022

2/10 Terrible

Tal

Stayed 2 nights in Sep 2022

8/10 Good

Cesar Eliud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very quite for a hostal, that’s hard to find. The staff is very friendly (if you’re kind). They even allowed me to leave my suitcase there before check-in and after check-out. The WiFi is not the best, it’s unstable and slow but it works for messaging
Stayed 3 nights in Sep 2022

2/10 Terrible

Nava

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a disaster. I'm pleading with Expedia not to recommend the hostel to anybody. Why should I checked out in few hours after I checked in. I do have a video of the hostel. I'm pretty pleased to share with Expedia
Stayed 1 night in Jul 2022

10/10 Excellent

rachel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities
Receptionist during the day was fantastic. The private rooms should be kept better.
Stayed 1 night in Mar 2020
Response from Linda on 13 Mar 2020
Dear guest, Thank you so much for your feedback! I'll be sure to pass the regards to our day-shift receptionist. We are looking to renovate our private rooms in the upcoming months. Cheers, Wink

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019
Response from Linda on 26 Jan 2020
Thank you for your rating, we are pleased to hear that you had a good stay. See you next time!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness, friendly staff
Stayed 2 nights in Jan 2020
Response from Wink ;) on 16 Jan 2020
Thank you for the feedback and positive rating! We are glad you had a great stay :) We hope to have you with us again on your next visit to Singapore

10/10 Excellent

SANJEEV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Linda on 13 Jan 2020
Hi Sanjeev, Thank you for the perfect score and we hope to see you back here when you do drop by Singapore in the future! Take care now.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2019
Response from Linda on 5 Jan 2020
Thank you for your rating, we wish to see you back here! :)

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Clean, private, good location. Poor common areas.
The capsule was nice, spacious and clean. But the room they were in was small and cramped. And the common areas were also tiny with limited seating and sparse, uncomfortable furniture. Breakfast was of low quality. Washing and dryer cost 8 Singapore dollars, a bit high I think. And the customer service was perfunctory at best. Nice location though! And it served its purpose. I would stay there again, but would also look for something with a more comfortable welcoming staff and common spaces.
Stayed 3 nights in Nov 2019
Response from Linda on 13 Nov 2019
Thank you for your review. We are working on improving our facilities to make it comfier. Detergent is automatically provided for the washer :) See you next time!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Likes: - property within minutes walking distance of a MRT station - staff are very helpful, pleasant and courteous - free breakfast - ear plugs are available upon request (if your room is of the dorm setting and there is a snorer in the room) - great for solo travelers Minor things that can be better: - Communal women's washroom: There seems to always be puddles of water under the sinks, causing me to either stand in those puddles, or stand in an awkward position to avoid them; If I stand in the puddles, the water seep through my disposable slippers
Stayed 6 nights in Oct 2019
Response from Linda on 13 Nov 2019
Dear guest, Thank you for your review, we are glad to hear that you find our hostel pleasant. We will improve on this issue! See you next time :)

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from elton on 3 Nov 2019
Thank you :)

10/10 Excellent

Thiago

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Chong on 15 Oct 2019
Thank you:)

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Sep 2019
Response from Elton on 1 Oct 2019
Thank you for your review! :)

8/10 Good

CK, Hong Kong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is good and convenient location, near subway and there are a lot of restaurants nearby
Stayed 2 nights in Sep 2019
Response from Wink Hostel on 25 Sept 2019
Hi CK, Thank you for leaving us a review! We're glad that you're happy with your stay here, particularly with the location and dining options in the vicinity. Hope to see you again when you're back in Singapore!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019
Response from Wink Hostel on 25 Sept 2019
Dear Guest, Thank you for leaving us a review. We're thrilled to know that you've enjoyed your stay with us! We hope to be of service to you again on your next trip to Singapore.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good accommodation, close to Chinatown mrt. Lots of restaurants close by, staff friendly and helpful. Breakfast was a bit awkward with people trying to be at the same place at once
Stayed 2 nights in Aug 2019
Response from Elton on 1 Sept 2019
Thank you for your great review! :) See you next time

10/10 Excellent

Verified traveller

Stayed 3 nights in Jul 2019
Response from elton on 27 July 2019
Thank you very much for your 5-star rating.

10/10 Excellent

Lucy, Japan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the dormitory bed, it was clean and comfortable.
Stayed 1 night in Jul 2019
Response from elton on 18 July 2019
Dear Lucy, Thank you for your 5-star review! see you next time :) Warm regards, Wink

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chose this hostel for the reviews and the price - as a family of 5 staying in Singapore is very expensive. Our room was private simple but very clean, the kids enjoyed staying in capsules. The bathroom facilities were new and very clean which was great. Check in was easy and host friendly and accommodating. Public areas are too small though and the seating area could really only just accommodate us. Room was also ridiculously noisy from outside overnight which wasn't fun when the rubbish was emptied very early in the morning. Only suggestion for the private rooms would be an area to sit that's not your bed - there was the space. The area and hostel felt very safe and the location was very close to the metro and chinatown markets so a big bonus
Stayed 1 night in May 2019
Response from Elton on 21 June 2019
Thank you very much for your great review. We are glad you and your family enjoyed the stay. We will look into adding additional fittings and seating area in the room. And am really sorry for the inconvenience caused by the rubbish clearing on the street. See you next time :) Warm regards, Wink

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019
Response from elton on 3 June 2019
Thank you for your 10-pointer review! see you next time :)

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
I have booked this as i want to experience staying at a capsule hotel. It was not what i expected and was disappointed with the place and that it was not informed that its under renovation so its much more not comfortable. The staff are friendly thoughand prompt in doing the checkin.
Stayed 1 night in Apr 2019
Response from Elton on 12 Apr 2019
Thank you for your review. We are really sorry that we have caused some disappointment due to the renovation. We hope that you can have a better stay next time when all this is done, and we are ready to offer you a 35% discount on your next stay when you book with us. Just let me know when you would like to stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019
Response from elton on 26 Feb 2019
thank you for your great review! See you next time

8/10 Good

Safian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and easily located just about 3 - 5 mins walk from Chinatown MRT station. Easy check-in and check-out procedure. Helpful staff. Facilities may not be fancy, but are fairly in good condition. For a short one night stay, I had a comfortable stay.
Stayed 1 night in Jan 2019
Response from Wink on 30 Jan 2019
Dear Safian, Thank you for your kind words. we are honored to have you around! We would take note about the facility and respond with a plan.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location and access to the city and sites. Room is well sized for cost and our large group, good storage space and capsule size for sleeping. Bathroom facilities were below average standard and not very clean for our 3 day stay. Breakfast facilities were basic but adequate for travellers.
Stayed 3 nights in Jan 2019
Response from Elton on 24 Jan 2019
Thank you for your great review. We are glad you enjoyed your stay and hope to see you again. Warm regards, Wink

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff, nice cool rooms, good showers, close to train station
Stayed 3 nights in Jan 2019
Response from Elton on 24 Jan 2019
Thank you for your great review. We are glad you enjoyed your stay and hope to see you again. Warm regards, Wink

8/10 Good

CHRISTINE

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2019
Response from Elton on 24 Jan 2019
Dear Christine, Thank you for your stay with us. Warm regards, Wink

8/10 Good

Katarzyna

Vert calm and quiet, simple breakfast, the bathroom shoild be cleaned more often
Stayed 2 nights in Nov 2018
Response from Allan on 9 Dec 2018
Thank you for your review!

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2018
Response from Allan on 9 Dec 2018
Thank you for your review!

10/10 Excellent

Hans, Canada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would be nice to have a small shelf in the pod, for cell phone. Eyeglasses, wallet etc.
Stayed 3 nights in Nov 2018
Response from Allan on 9 Dec 2018
Thank you for your review and suggestion! Good idea to be incorporated in our upcoming renovations.

6/10 Okay

Prasan, Krabi, Thailand.

Stayed 3 nights in Sep 2018
Response from Wink on 25 Sept 2018
Thank you for your rating!

8/10 Good

Lara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good base in Chinatown.
Good, clean hostel in the middle of chinatown .. not a heap of atmosphere for solo travellers but a good base for anyone who plans to be out sightseeing for most of the day. good capsule style beds & decent showers (loved the basket hanging inside the shower door). for any aussie travellers craving a good coofee / breakfast - punch is five minutes walk away & totally feels like home.
Stayed 2 nights in Sep 2018
Response from Allan on 17 Sept 2018
Thanks Lara!

8/10 Good

happy, Uk

Liked: Staff & service, property conditions & facilities, room comfort
Good but infested with ants
Very lovely hostel! Great staff great people and a great atmosphere the only downside is there is little ants everywhere which are in the beds which is the biggest problem. Great security and great location. I would return
Stayed 2 nights in May 2018
Response from Allan on 7 May 2018
Thank you for your review. We have noted and are working on getting rid of the ants problem. Thanks!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great budget option
We had a very good stay at Wink. The double capsule was very comfortable, the location was great and the hostel facilities were excellent. We would definitely stay here again.
Stayed 2 nights in Apr 2018
Response from Allan on 1 May 2018
Thank you for your review. It is our pleasure to have hosted you and we are glad that you have a good stay at Wink!

10/10 Excellent

Kenny Fruit, Penang, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean and cheap
Pleasant to stay. Arrived past midnight and was out first thing in the morning after breakfast. Didn't hang around long enough to further comment. Breakfast was simple and good.
Stayed 1 night in Jan 2018
Response from Sunny on 6 Feb 2018
Dear Kenny, thank you for recommending Wink! Thank you!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017
Thank you for staying with us, and thank you for your generous rating! we hope to see you again very soon!