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Reviews of Oasia Resort Sentosa by Far East Hospitality

5 out of 5
Oasia Resort Sentosa by Far East Hospitality
23 Beach View, Sentosa,, Singapore, SIN

Reviews

8.4

Very good

Rating 10 - Excellent. 426 out of 1000 reviews" "
Rating 8 - Good. 386 out of 1000 reviews" "
Rating 6 - Okay. 129 out of 1000 reviews" "
Rating 4 - Poor. 41 out of 1000 reviews" "
Rating 2 - Terrible. 18 out of 1000 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2020

10/10 Excellent

Jit Hoe Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WOW
Service level is so professional . I am so impressed . Proposal is a great success! Thank you Agathe and Karen for making this possible!
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Amazing location, just few minutes walk to all attractions in Sentosa ! Very goood Customer Service.they let us check in early. Had cake arranged in our room for our anniversary. The property is being renovated so coudnt enjoy it at all as pool and restaurants were shut
Stayed 1 night in Oct 2020

10/10 Excellent

Syafie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Experience
Despite the ongoing renovation works, I am still fully satisfied with Lé Méridien overall! Will be back again for sure! Thank you Lé Méridien!
Stayed 1 night in Oct 2020

8/10 Good

Alexius

Travelled with family
Liked: Property conditions & facilities, room comfort
Comfortable room, a bit dirty
Stayed one night to celebrate my wife’s birthday. We stayed at the heritage suite, construction was just outside my room window but only bothered us when my kid wanted to take a nap. Amenities like toothbrush were not in the room and had to be called, however they responded quickly. The floor and bath tub was abit dirty, but bed was very comfortable. Overall my family enjored the stay.
Stayed 1 night in Oct 2020

10/10 Excellent

Syaifuddin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staycation
Amazing hospitality. Friendly staffs. Serene environment.. had a lovely stay there. Will come again.
Stayed 1 night in Sep 2020

6/10 Okay

Adrain

Stayed 1 night in Sep 2020

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

2/10 Terrible

Peter

Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveller

Stayed 6 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great! But doesn't feel like 5-star
Overall pretty good, but some of the in room facilities doesn't feel like a 5-star hotel /chain. Leaky taps, peeling wall paper. Not a big difference to the stay.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020

10/10 Excellent

Soon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Amazing stay with fantastic service. Room is clean and the staff are professional.
Stayed 1 night in Jan 2020

10/10 Excellent

Balasubbiramaniyan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

ABIRAMI

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place
Couldn't do late check-out, otherwise had a great stay!! Thank you Le Meridien...
Stayed 1 night in Jan 2020

4/10 Poor

Khalid

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
الفندق متهالك
الفندق قديم ومتهالك في جنبه اعمال صيانه كذالك الحمام ضيق ولا يوجد شطاف كذالك يوجد رائحه في الممرات ولا يوجد تكييف فيها
Stayed 5 nights in Jan 2020

6/10 Okay

Lee, California

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a good spot for jumping on the Sentosa express. The food is decent and room was alright.
Stayed 2 nights in Jan 2020

4/10 Poor

Braham, Perth

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Great location on Santosa for access to Resort World attractions, but disappointing on the facilities, entrance, pool area, drinks by the pool, room (we didn’t get the one on the photos), views etc. - Considering the hefty price tag. Staff service was also pretty average. Will never stay here again.
Stayed 3 nights in Dec 2019

4/10 Poor

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Tje property is under construction. It is too noisy.
Stayed 3 nights in Dec 2019

10/10 Excellent

Chao

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Norton

Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Couples Staycation
Stayed at room 225 (room w Onsen) it is the very near end to the utility room not ideal. Lights at Onsen area not bright at all during the night hence not able to use the onsen at night. 2 lamps on the wall at Onsèn area is faulty. Phone is not next to the bed and aircon is also away from the bed area and is without remote.
Stayed 2 nights in Dec 2019

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, room comfort
An enjoyable stay.
We enjoyed our stay here as the room was very comfortable, the included breakfast was excellent and its' position right next to the monorail station made it easy to get around. A lot of rooms were being renovated, however, so there was a very strong smell of paint which was unpleasant. The pool area had a lot to be desired as there was limited lounges to relax on.
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Nov 2019

10/10 Excellent

Fun Kok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Limited supply of soap and no other amenities . One 30 ml tube of soap for the three of us!! , there were a hair dryer, nothing else( no shower cap, cotton buds , or sanitary bags) !! Good location and clean .
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
One night stay
Went for a one night stay for my wife's birthday. I see why most reviews says it needs some updating. I feel there is a lack of staff around. Had to call front desk for help a few times: 1) not enough towels even though booked for 4. 2) tv remore didnt work 3) ordered a cake for my wife and thought it would be there waiting on arrival. But had to order it again. Overall disappointed for the amount paid, didnt really get a 5 star feeling to it. But the front desk were very nice and helpful.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff are generally courteous, except for a couple of grim faces. Maybe stressful to work there?
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View from a family on staycation.
Not satisfied with the breakfast choices. Too many stairs to overcome before getting to room. Troublesome with stroller. Swimming pool not very kids friendly. Room can hear party noises from the ballroom.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for Sentosa activities
Great location for access to family-friendly activities on Sentosa. We went for a one-night family staycation and appreciated how much we could walk and/or take the monorail to from the hotel.
Stayed 1 night in Oct 2019

8/10 Good

HUGH

Liked: Staff & service, room comfort
Nice hotel, good service. Little disappointed the pool is just a pool - no food/drink service, no umbrellas, very hot under foot around the pool.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, close to the Monorail, clean and well maintained. Staff very helpful.
Stayed 3 nights in Sep 2019

6/10 Okay

Ann

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall room was quite spacious and comfort, but the breakfast made me feel disappointed, limited choice and quality of food and drinks not acceptable in such a large hotel restaurant , (laksa too oily ,fried mee was dried ,etc)
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Stayed 4 nights in Sep 2019

2/10 Terrible

Matcha

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There are no slippers, teeth blushing, and so on. I think guests need to get more preparations.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and easy to get around. Like the staff there as they were very helpful and friendly. Nice place for stacation.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Badr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, room small for 2 adults and 2 children
Place is great but 2 adults and 2 children are too many for a double room. sofa bed was not very confortable and room was too small when sofa bed was open.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Good location, quiet and convenience.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Can’t fault anything. Loved the room in fact.
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveller

Liked: Cleanliness
Hotel is dated and it is overpriced. It doesn't look like a 5-star hotel. Breakfast buffet has limited variety, taste so-so.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Stayed 3 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Don't be fooled by the beautiful hotel building appearance because accommodation and service inside is another story. We stayed at the hotel for 4 nights and are disappointed. Reasons include: - Unprofessional staff #1: With "Do not disturb" light turned on during the afternoon, a staff simply knocked on our door as usual, just to put some hangers to our closet (it's the afternoon so the staff probably assumed no one is in the room?!) . What's the DND light for then? - unprofessional staff #2 We can't believe the housekeeping staff put our folded clothes on the foldable LUGGAGE RACK in the room - which is supposed to be very dirty. It must have been done by an untrained staff because on other days during the stay our folded clothes are placed on the bed, which is the normal practice. - Bad noise insulation between rooms. - housekeeping/Customer service hotline isn't picked up unless you make multiple call attempts. And this happened on various days. This hotel seems to be the first hotel which is like this in our travels in the past decade. And this one is Le Meridien - how would we expect this level of service? - Unattentive housekeeping staff : They do not refill the box face tissue paper. They do not replace the broken hanger which is so obviously lying there near the closet. We truly find it unbelievable this is a level of service offered by a Le Meridien hotel. -
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay, Friendly staff
It's a pleasant place and overall experience was great. The hotel staff were friendly and helpful. The rooms were fine for my family of 4 (2 adults & 2 kids before 10)
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2019