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Hotel Chancellor@Orchard

3.5 star property
This urban oasis near Orchard Road offers a peaceful garden setting and refreshing pools - the perfect base for exploring Singapore's attractions

Choose dates to view prices

Hotel Chancellor@Orchard, in the bustling Bugis Street Shopping District, offers a calm retreat from city life. Relax on the garden terrace, swim in the outdoor pool, or let kids enjoy the playground. Guests love the attentive staff and on-site restaurant.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
The current price is AU$223
includes taxes & fees
18 Feb - 19 Feb

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Double or Twin Room

In-room safe, desk, soundproofing, free WiFi

Deluxe Double or Twin Room

8.2 out of 10
Very good
(14 reviews)

Highlights

Soundproofed
Air conditioning
LED TV
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
Desk
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Premier Double or Twin Room

In-room safe, desk, soundproofing, free WiFi

Premier Double or Twin Room

Highlights

Soundproofed
Air conditioning
LED TV
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
Desk
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

Highlights

Soundproofed
Air conditioning
LED TV
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
Desk
  • 18 sq m
  • Sleeps 3
  • 3 Single Beds OR 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Triple Room

In-room safe, desk, soundproofing, free WiFi

Deluxe Triple Room

  • Sleeps 3

View all photos for Deluxe Room 2 Single bed

In-room safe, desk, soundproofing, free WiFi

Deluxe Room 2 Single bed

  • Sleeps 2

View all photos for Premier Triple Room

In-room safe, desk, soundproofing, free WiFi

Premier Triple Room

  • Sleeps 3

View all photos for Deluxe Room

In-room safe, desk, soundproofing, free WiFi

Deluxe Room

  • Sleeps 2

View all photos for Premier Room

In-room safe, desk, soundproofing, free WiFi

Premier Room

  • Sleeps 2
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About the area

Located in Orchard, a neighbourhood in Singapore, Hotel Chancellor@Orchard is in a shopping district and near a train station. Orchard Road and Bugis Street Shopping District are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Gardens by the Bay and East Coast Park. Travelling with kids? Make time for Universal Studios Singapore, or head to an event or a match at Marina Bay Street Circuit.
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Map
28 Cavenagh Road, Singapore, 229635

What's nearby

  • Orchard Central - 2 min walk - 0.2 km
  • Orchard Road - 3 min walk - 0.3 km
  • Plaza Singapura - 5 min walk - 0.5 km
  • Fort Canning Park - 10 min walk - 0.9 km
  • ION Orchard - 12 min walk - 1.0 km

Getting around

  • Somerset Station - 6 min walk
  • Kempas Baru Station - 34 min drive
  • Changi Airport (SIN) - 27 min drive

Restaurants

  • ‪Samantha's Vip Wine Bar - ‬1 min walk
  • ‪Tha Siam Thai Kitchen - ‬1 min walk
  • ‪Al Madinah Restaurant - ‬1 min walk
  • ‪Bistro Du Le Pin - ‬1 min walk
  • ‪BISCO SAKABA ～ビスコ酒場～ - ‬1 min walk

About this property

Hotel Chancellor@Orchard

Family-friendly hotel near Orchard Road
Near Bugis Street Shopping District, Hotel Chancellor@Orchard provides a terrace, a garden and a playground. The on-site restaurant, Bistro@Chancellor, offers breakfast, lunch and dinner. Free in-room WiFi and dry cleaning/laundry services are available to all guests.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool
  • Buffet breakfast (surcharge), self-parking (surcharge) and 4 meeting rooms
  • A front desk safe, a banquet hall and tour/ticket information
  • A 24-hour front desk, a vending machine and concierge services
Room features
All 488 rooms include comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch LED TVs with cable channels
  • Coffee/tea makers, daily housekeeping and desks

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7.2 out of 10, Good, 762 reviews
The price is AU$195
includes taxes & fees
12 Feb - 13 Feb
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (SGD 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: SGD 20 for adults and SGD 15 for children
  • A restaurant

Restaurants on site

  • Bistro@Chancellor

Things to do

  • Children's pool
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Refrigerator on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator on request
  • Room service

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 4 and younger eat free breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: SGD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately SGD 20 for adults and from SGD 15 for children
  • Self-parking fee: SGD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Chancellor@Orchard Singapore
Hotel Chancellor@Orchard
Chancellor@Orchard Singapore
Chancellor@Orchard
Hotel Chancellor@Orchard Hotel
Hotel Chancellor@Orchard Singapore
Hotel Chancellor@Orchard Hotel Singapore

Frequently asked questions

Does Hotel Chancellor@Orchard have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Hotel Chancellor@Orchard?

As of 19 Jan 2026, prices found for a 1-night stay for 2 adults at Hotel Chancellor@Orchard on 18 Feb 2026 start from AU$223.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Chancellor@Orchard pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Chancellor@Orchard?

Self-parking is available for SGD 10 per day.

What time is check-in at Hotel Chancellor@Orchard?

Check-in begins at 3:00 PM.

What time is check-out at Hotel Chancellor@Orchard?

Checkout is at noon.

Where is Hotel Chancellor@Orchard located?

This family-friendly Singapore hotel is located in a shopping district, within 1 mi (2 km) of Plaza Singapura, Orchard Road and Bugis Street Shopping District. Marina Bay Sands Skypark and Gardens by the Bay are also within 3 miles (5 km). Somerset Station is 6 minutes by foot and Dhoby Ghaut Station is 8 minutes.

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Reviews

Hotel Chancellor@Orchard Reviews

7.2

Good

7.2

Cleanliness

8.6

Location

7.2

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 118 out of 677 reviews
Rating 8 - Good. 271 out of 677 reviews
Rating 6 - Okay. 184 out of 677 reviews
Rating 4 - Poor. 67 out of 677 reviews
Rating 2 - Terrible. 37 out of 677 reviews

Reviews

8/10 Good

Van My

Liked: Cleanliness, amenities, property conditions & facilities
It was a good stay, very close to shopping district.
Stayed 6 nights in Dec 2025

8/10 Good

Karthikeyan

Liked: Cleanliness, amenities, property conditions & facilities
normal hotel good location
Stayed 3 nights in Jan 2026

8/10 Good

Serena

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and so convenient to Orchard road shopping. The hot water urn in room is a plus, shower bath too high. The hotel service is very good at check in.
Stayed 2 nights in Dec 2025

8/10 Good

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Staff good, room clean, breakfast fantastic
Stayed 3 nights in Oct 2025

8/10 Good

Sophia

Liked: Amenities
Everything was good. Good pricing and location. Would recommend and come back to the same hotel for next stay. However TV did not work and room was a little small. Overall good experience!
Stayed 4 nights in Dec 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shopping was good, lots to see and do
Stayed 6 nights in Oct 2025

10/10 Excellent

YI WEN

Liked: Cleanliness, amenities, property conditions & facilities
It’s my first time stay here. I am travelling with my 2 yo baby, the amenities in the room are full equipped, decent enough for 2 nights stay. Love the heater and easier for me to prep milk for my baby and refill hot water. Clean bedsheets, pillow and towels. Front officer, concierge, cleaner lady are helpful and kind. This hotel located in strategic location in Orchard, easier walking distance to MRT and shopping malls near by. Definitely will have my next visit for my family trip or business trip 😉
It’s convenient to have a water heater that can instantly get hot water 💧 during my stay and for my 👶🏻.
Beautiful canning park nearby and you can commute by MRT or the Dhoby Ghaut Station.
View from hotel level 8 lift waiting area 🥰 Beautiful
Stayed 2 nights in Dec 2025

10/10 Excellent

ALDRIN

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very amazing room was great!
Stayed 1 night in Aug 2025

8/10 Good

HITESH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 4 nights in Oct 2025

8/10 Good

Karla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient clean and comfortable.

Convenient clean and comfortable. Just off Orchard Road between two metro stations, it’s in a great location. Staff in reception were friendly and efficient; room was clean and comfortable. Nice to be able to use the pool on the rooftop.
Stayed 1 night in Oct 2025

8/10 Good

Yoichi

Liked: Cleanliness, amenities, property conditions & facilities
I love roof top swimming pool.
Stayed 2 nights in Sep 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The room was perfect, especially the airconditioning. The beds were comfortable, and room was clean and tidy. Reception was also very nice. If any comment : The pool was very nice, but all the airconditioning units were on the roof, making a lot of noise in the pool area. So much you could hardly hear the other person speak. Thst was a little dissipointing.
Stayed 5 nights in Oct 2025

6/10 Okay

MOHAMMAD REZA

Liked: Staff & service
Average hotel but good location
Stayed 9 nights in Nov 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for short visit in Singapore Clean confortable beddings Excellent hospitality Near famous Orchard ave where we can walk in many fine dining restaurants, high end brand shopping…
Stayed 2 nights in Jan 2025

10/10 Excellent

Murali

Liked: Cleanliness, staff & service
Very centrally located.
Stayed 7 nights in Nov 2024

10/10 Excellent

Philip

Disliked: Amenities, property conditions & facilities
Shopping near by shopping
Stayed 2 nights in Apr 2025

8/10 Good

PAUL

Liked: Cleanliness, staff & service, amenities
great location ....shops, restaurants and transport
Stayed 2 nights in Nov 2023

8/10 Good

Thanthong

Liked: Cleanliness, staff & service, property conditions & facilities
Good place good area walking distance
Stayed 4 nights in Aug 2024

10/10 Excellent

Mahmood

Excellent and very helpful people work there , front desk Sunil and even the porter man Mr Sayed to each team member of this hotel are just beyond excellent.
Stayed 2 nights in Nov 2024

8/10 Good

Nikhil

Liked: Staff & service
Pleasant and comfortable and well located Courteous and efficient staff Only things is facilities are minimal , no fitness centre etc , considering the price But overall a nice stay and I would surely stay here again in future visits
Stayed 3 nights in Oct 2024

10/10 Excellent

Khin Me Me

Liked: Cleanliness, staff & service, property conditions & facilities
Good I Like
Stayed 1 night in Dec 2024

4/10 Poor

Alferio

Disliked: Cleanliness, amenities
Dated property ; Cleaning should be improved. Location good near commercial area and underground transportation.
Stayed 1 night in Jan 2025

8/10 Good

Hiroaki

Disliked: Staff & service
The location is excellent, close to the MRT station, and there are many restaurants nearby. However, the manners of some guests were poor, and the check-in process took a very long time.
Stayed 2 nights in Sep 2024

8/10 Good

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chancellor Orchard

Convenient Walkable to Shops & Stores. Was a bit on the inside though.
Stayed 3 nights in Aug 2024

6/10 Okay

Cho Oo

Disliked: Staff & service, amenities, property conditions & facilities
Its on Orchard Road is the only best option of the hotel's excellent location, apart from that hotel is old, utilities are not in good condition, bathroom door is not properly working, water dispenser not working.. working girls around the area use hotel toilet in reception area & v.dirty usage. At least the beds are clean & l give credit to housekeeping for that.
Stayed 2 nights in Jan 2025