Hotel Chancellor@Orchard

Property class: 3.5

Choose dates to view prices

Reviews

7.2 out of 10
Good
Close to Orchard Road and Bugis Street Shopping District, Hotel Chancellor@Orchard provides a terrace, a garden and a playground. The on-site restaurant, Bistro@Chancellor, offers breakfast, lunch and dinner. Free in-room WiFi and dry cleaning/laundry services are available to all guests.
The current price is AU$163
includes taxes & fees
30 Sept - 1 Oct

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Double or Twin Room

A hotel room with a large bed, a desk, a red chair, and a window with curtains.

Deluxe Double or Twin Room

8.0 out of 10
Very good
(19 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Premier Double or Twin Room

A hotel room with a large bed, a red chair, a desk, and a window with curtains.

Premier Double or Twin Room

  • City view
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Triple Room

A hotel room with two beds, a desk with a laptop, a TV, and a red chair.

Deluxe Triple Room

7.4 out of 10
Good
(3 reviews)
  • 18 sq m
  • Sleeps 3
  • 3 Single Beds OR 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Triple Room

A hotel room with two beds, a desk with a laptop, a TV, and a window with curtains.

Deluxe Triple Room

  • Sleeps 3
  • 3 Single Beds OR 1 Single Bed and 1 Queen Bed

View all photos for Deluxe Double or Twin Room - No Housekeeping

A hotel room with a large bed, a desk, a red chair, and a window with curtains.

Deluxe Double or Twin Room - No Housekeeping

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Triple Room - No Housekeeping

A hotel room with two beds, a desk with a laptop, a TV, and a red chair.

Deluxe Triple Room - No Housekeeping

  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds OR 1 Queen Bed and 1 Single Bed

View all photos for Premier Double or Twin Room - No Housekeeping

A hotel room with a large bed, a red chair, a desk, and a window with curtains.

Premier Double or Twin Room - No Housekeeping

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Room 2 Single bed

In-room safe, desk, soundproofing, free WiFi

Deluxe Room 2 Single bed

  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Triple Room

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Premier Triple Room

  • Sleeps 3
  • 3 Single Beds OR 1 Single Bed and 1 Queen Bed

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About the area

Located in Orchard, a neighbourhood in Singapore, Hotel Chancellor@Orchard is in a shopping district and near a train station. Orchard Road and Bugis Street Shopping District are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Singapore Botanic Gardens and Gardens by the Bay. Travelling with kids? Make time for Universal Studios Singapore, or head to an event or a match at Marina Bay Street Circuit. Visit our Singapore travel guide
Map
28 Cavenagh Road, Singapore, 229635

What's nearby

  • A modern building with a large sculpture in front, a Cartier store, and a sign for Ngee Ann City.
    Orchard Road
    2 min walk - 0.2 km
  • A library with bookshelves and a ladder.
    Orchard Central
    2 min walk - 0.2 km
  • A cityscape with tall buildings, including a distinctive pagoda-style structure.
    Plaza Singapura
    5 min walk - 0.5 km
  • A large, white colonial-style building with green window frames and a red roof, surrounded by well-maintained green lawns and trees.
    Fort Canning Park
    10 min walk - 0.9 km
  • A modern architectural building with a curved glass facade and a large digital display.
    ION Orchard
    13 min walk - 1.2 km

Getting around

  • Somerset Station
    6 min walk
  • Kempas Baru Station
    34 min drive
  • Changi Airport (SIN)
    27 min drive

Restaurants

  • Samantha's Vip Wine Bar
    1 min walk
  • Bistro Du Le Pin
    1 min walk
  • Miss Saigon by Banh Mi Saigon
    1 min walk
  • Tha Siam Thai Kitchen
    1 min walk
  • Ramen Soshiji
    1 min walk

About this property

Hotel Chancellor@Orchard

  • Family-friendly hotel near Orchard Road
  • Near Bugis Street Shopping District, Hotel Chancellor@Orchard provides a terrace, a garden and a playground. The on-site restaurant, Bistro@Chancellor, offers breakfast, lunch and dinner. Free in-room WiFi and dry cleaning/laundry services are available to all guests.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool and a children's pool
    • Buffet breakfast (surcharge), self-parking (surcharge) and a front desk safe
    • Tour/ticket information, a 24-hour front desk and concierge services
    • Luggage storage, a vending machine and 4 meeting rooms
  • Room features
  • All 488 rooms include comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
  • More amenities include:
    • Bathrooms with showers and free toiletries
    • 32-inch LED TVs with cable channels
    • Coffee/tea makers, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (SGD 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: SGD 20 for adults and SGD 15 for children
  • A restaurant

Restaurants on site

  • Bistro@Chancellor

Things to do

  • Children's pool
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Refrigerator on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator on request
  • Room service

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 4 and younger eat free breakfast
Cots (infant beds) are not available

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: SGD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately SGD 20 for adults and from SGD 15 for children
  • Self-parking fee: SGD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel Chancellor@Orchard have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Hotel Chancellor@Orchard?

As of 24 Sept 2026, prices found for a 1-night stay for 2 adults at Hotel Chancellor@Orchard on 30 Sept 2026 start from AU$163, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Chancellor@Orchard pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Chancellor@Orchard?

Self-parking is available for SGD 10 per day.

What time is check-in at Hotel Chancellor@Orchard?

Check-in begins at 3:00 PM.

What time is check-out at Hotel Chancellor@Orchard?

Checkout is at noon.

Where is Hotel Chancellor@Orchard located?

This family-friendly Singapore hotel is located in a shopping district, within 1 mi (2 km) of Plaza Singapura, Orchard Road and Bugis Street Shopping District. Marina Bay Sands Skypark and Marina Bay Sands Casino are also within 3 miles (5 km). Somerset Station is 6 minutes by foot and Dhoby Ghaut Station is 8 minutes.

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Reviews

Hotel Chancellor@Orchard Reviews

7.2

Good

7.4

Cleanliness

8.6

Location

7.2

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 146 out of 751 reviews
Rating 8 - Good. 291 out of 751 reviews
Rating 6 - Okay. 201 out of 751 reviews
Rating 4 - Poor. 74 out of 751 reviews
Rating 2 - Terrible. 39 out of 751 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs very helpful in during our stay
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and room was very cleaned.
Stayed 4 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Clean room, fairly good location but very dated property/rooms. However good value for money compared to other hotels near Orchard Road.
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
We stayed for 2 days and 2 nights in this hotel. Food at breakfast was good. Room is okay but requires maintainance. This hotel is near restaurants and train station.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location behind Orchard road. Staff friendly and very helpful.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
It was a good stay, very close to shopping district.
Stayed 6 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel location ( just around the corner for big bus stop 15). Small rooms just like New York hotels however you spend all your time out site seeing. Staff friendly and really attentive and want to help.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Staff was friendly, good location.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to Orchard shopping place, hop on hop-off bus stop. Need to upgrade their breakfast menu. Highly recommend.
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The neighborhood has lots of shopping centers and mid-range restaurants. The rooms were ok, but nothing much to praise. Breakfast was ok, with basic choices of food.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
normal hotel good location
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Staff good, room clean, breakfast fantastic
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and good location
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and so convenient to Orchard road shopping. The hot water urn in room is a plus, shower bath too high. The hotel service is very good at check in.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very amazing room was great!
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shopping was good, lots to see and do
Stayed 6 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The staff is very courteous and the check in is fast. The only thing that i gave 4 stars instead of 5 is the air conditioning is not cold enough. Singapore is a very hot country and AC must be cold enough. Location is great which is close to Plaza Singapore where you can go for shopping and enjoy lots of food.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Amenities
Everything was good. Good pricing and location. Would recommend and come back to the same hotel for next stay. However TV did not work and room was a little small. Overall good experience!
Stayed 4 nights in Dec 2025
Verified review

6/10 Okay

Liked: Staff & service
Average hotel but good location
Stayed 9 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
great location ....shops, restaurants and transport
Stayed 2 nights in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is well situated, clean and close to public transportation and some shops. The staff was very friendly and helpful.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Very centrally located.
Stayed 7 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient clean and comfortable.

Convenient clean and comfortable. Just off Orchard Road between two metro stations, it’s in a great location. Staff in reception were friendly and efficient; room was clean and comfortable. Nice to be able to use the pool on the rooftop.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for short visit in Singapore Clean confortable beddings Excellent hospitality Near famous Orchard ave where we can walk in many fine dining restaurants, high end brand shopping…
Stayed 2 nights in Jan 2025