Design Quadruple Room
Check availability

Reviews of Hotel Calmo Chinatown

3 out of 5
Hotel Calmo Chinatown
25 Trengganu St, Singapore

Reviews

5.0
Rating 10 - Excellent. 3 out of 39 reviews" "
Rating 8 - Good. 8 out of 39 reviews" "
Rating 6 - Okay. 7 out of 39 reviews" "
Rating 4 - Poor. 5 out of 39 reviews" "
Rating 2 - Terrible. 16 out of 39 reviews" "

5.2/10

Cleanliness

5.8/10

Staff & service

4.6/10

Amenities

4.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

6/10 Okay

Lina

SGD 100 deposit ( 3 month wait)
Location is good. Big issue with deposit upon check in - SGD 100 , i did not have cash so was changed from my credit card and was told 3 months wait for it to be retuned - this is unacceptable Will book somewhere else next time
Stayed 2 nights in Jan 2024

2/10 Terrible

Farshid

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst hotel I ever stayed
It was very small room and dirty. Towels and sheets were not changed. Access from the door to the room was very hard. Bathroom was so small that one person could not turn. I didn’t book the first night by mistake and they changed me 5 times more. I don’t recommend it to anyone else.
Stayed 2 nights in Dec 2023

10/10 Excellent

Cheng Hao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staycation for a little break
Reception Service was very friendly and Accommodating. Listen and Understand my Request. The Hotel is at a very good Location full with nice food and place to walk around.
Hotel Inside
Hotel inside
Stayed 1 night in Nov 2023

6/10 Okay

Sing H

Stayed 2 nights in Oct 2023

2/10 Terrible

chee kheong

Stayed 2 nights in Jul 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

4/10 Poor

Danny

Stayed 1 night in Feb 2023

6/10 Okay

Danh

Stayed 1 night in Mar 2023

8/10 Good

LUI

Stayed 2 nights in Feb 2023

2/10 Terrible

Kelly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DIrty. Lobby not open. STAY AWAY
Stayed 3 nights in Dec 2022
Response from Hotel Calmo on 21 Dec 2022
Dear Kelly,Thank you for sharing your review. We are sorry you had a bad experience. We will make improvements based on your valuable feedback!We will strive to do better.Sincerely,Hotel Calmo

4/10 Poor

CHOON SIONG

Stayed 1 night in Dec 2022

2/10 Terrible

Christine

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room was not ready by 3pm during check in time. The room was still dirty, sheets had bugs. The room had lots of ants during check in and throughout the stay, even on top of the bed. Not a pleasant smell in the room. No toilet paper, we had to buy one. They will also only provide 1room key even if you request for 2. Air condition takes forever to cool the room since every time you leave, you have to take the room key, which will then turn off everything in the room. Overall, the cleanliness of the hotel was 1/10. Will never stay there again.

6/10 Okay

Ivanc

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 7 nights in Nov 2022

2/10 Terrible

Ben

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Without any hyperbole - the worst hotel I’ve ever stayed in.
Stayed 2 nights in Oct 2022

2/10 Terrible

Gerrie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
so dirty had to clean myself bedding not clean everything in the room is not kept everything in the hotel loos like a storeroom things is just everywhere looks like hotel don't care you pay you stay as is..
Stayed 2 nights in Oct 2022

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed.
For the price we paid, I wasn't expecting too much, we just needed a few beds to stay on our layover in Singapore. However, standards were well below average. Booked twin bed rooms & got book beds, which not too much of an issue, but any slight movements in bed and the whole frame creaked. Room were very small, and for the price we paid, you could get vetter value elsewhere.
Stayed 1 night in Sep 2022

8/10 Good

Sing Soon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing special
Stayed 2 nights in Feb 2022

2/10 Terrible

Jeslyn, Tampines

Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2022

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
I was too tall for the bed and it was so cramped that I couldn’t sleep at all
Stayed 8 nights in Jan 2022

6/10 Okay

Lim

Stayed 1 night in Jan 2022

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Jan 2022

8/10 Good

CHAN WAI

Travelled with family
不能准时入住！ 有时房间里的设备，如：吹风筒，拖鞋，有时有,有时没有！电视机完全看不到！
Stayed 1 night in Jan 2022

8/10 Good

Tim

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Good for short stay.
A bit messy when checked in.. Waited almost an hour as the room was pending for cleaning. The front desk was really friendly and helpful. Note : no lift, i m ok as i have a small luggage only for those with big or heavy luggage it might b a challenge taking the luggage to level 2 and 3. The location of the hotel was great but a bit noisy before night.
Stayed 5 nights in Dec 2021

6/10 Okay

SOOK KEE

Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wait and see
Still under renovation
Stayed 1 night in Aug 2021

4/10 Poor

Angela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience stay
Bad experience stay, 1st door key not able to open the door when check in. After we back from dinner more worse need to waited abt 2hours for the staffs to open the door for us. An hours later the room next to me started to make noise n funs…… During this phase2 Covid-19 how can hotel staff allowed 4persons in one room? 2boys n 2girls smoking @ balcony n banging the room. Spoiled ours day !!!
Stayed 1 night in Aug 2021
Response from Hotel Calmo Chinatown on 10 Aug 2021
Dear Angela, Thank you for sharing your review. We are sorry that your experience did not match your expectations. We always aim to deliver a great experience. We are gutted when we miss the mark. Thank you for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn't happen again.

2/10 Terrible

HAYAHUNE

Disliked: Cleanliness
Stayed 4 nights in Sep 2023
Response from Hotel Calmo on 20 Sept 2023
Dear Sir/MadamThank you for sharing your review. We are sorry you had a bad experience. We will make improvements based on your valuable feedback!We will strive to do better.Sincerely,Hotel Calmo

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2023
Response from Hotel Calmo on 20 Sept 2023
Dear Sir/MadamThank you for the wonderful feedback!SincerelyHotel Calmo

4/10 Poor

Minehisa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
立地は良いがお世辞でもお勧めは出来ません。
Stayed 4 nights in Aug 2023
Response from Hotel Calmo on 20 Sept 2023
Dear MinehisaThank you for sharing your review. We are sorry you had a bad experience. We will make improvements based on your valuable feedback!We will strive to do better.Sincerely,Hotel Calmo

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
방은 좁고 더럽고 냄새납니다 엘리베이터 없고 에스컬레이터 있는데 고장나서 운행안하고 중간 중간 계단이 있는데 캐리어 이동 시 너무 불편합니다
Stayed 1 night in Jun 2023

2/10 Terrible

david

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was pleasant because they helped us to carry our three suitcases, two suitcases weighed 24 kg. Indeed this hotel has no elevator and the escalators were dysfunctional.They don't offer Taxi service but they managed to call someone to take us to the airport. The room was very dirty, the bathroom didn't have some important hygiene products (hand soap). Fortunately we were only staying while waiting for our next flight.

2/10 Terrible

Jorge, Escazu

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was in very poor condition, dirty and unsafe. It is practically a warehouse with rooms without any security, with a lot of noise all night, and in very poor condition, floor with raised boards, stained and broken walls, door with broken security, insects in the corners of the walls, rusty pipes... There was never anyone at the reception.
Stayed 1 night in Dec 2022

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

2/10 Terrible

ANTHONY

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
不是人住的酒店
住宿多天, 不更換床單, 新床單上有頭髮留下，房間有蟲。
Stayed 20 nights in Oct 2022

2/10 Terrible

I SHU

Stayed 10 nights in Sep 2022

4/10 Poor

Fangyi

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
除了位置不錯外，整體來說是一次很糟糕的住宿。 入住check in 給的房型和訂購不一樣，我們還特別去櫃檯要求換。 房間廁所極為狹小，馬桶和洗澡在一起，無空間可言。 房間的天花板都是蟲，非常噁心。 別間房客居然可以打開我們的房間門，這似乎太可怕了。 很糟的住宿體驗
Stayed 3 nights in Aug 2022

2/10 Terrible

Hye Seong

Stayed 2 nights in Jul 2022