Hotel Bencoolen@Hong Kong Street (SG Clean) is located in Downtown Singapore, a neighbourhood in Singapore, and is near a metro station. Bukit Timah Nature Reserve and Fort Canning Park reflect the area's natural beauty and area attractions include Universal Studios Singapore and ArtScience Museum. Singapore Flyer and Singapore Botanic Gardens are also worth visiting.
4-star Singapore hotel in Downtown Singapore, near Orchard Road
A spa tub, coffee/tea in a common area and concierge services are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Hotel Bencoolen@Hong Kong Street (SG Clean) offers 33 air-conditioned accommodations with a safe and coffee/tea makers. LED televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a spa tub.
Languages
Chinese (Mandarin), English, Korean, Malay, Vietnamese
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of SG Clean (Singapore)
Social distancing
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
Dining venue(s)
Fitness facilities
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Hotel Bencoolen@Hong Kong Street Singapore
Bencoolen@Hong Kong Street Singapore
Bencoolen@Hong Kong Street
Bencoolen Hong Kong Sg Clean
Hotel Bencoolen@Hong Kong Street
Hotel Bencoolen@Hong Kong Street (SG Clean) Hotel
Hotel Bencoolen@Hong Kong Street (SG Clean) Singapore
Hotel Bencoolen@Hong Kong Street (SG Clean) Hotel Singapore
Frequently asked questions
No, pets are not allowed at this property.
As of 14 Aug 2022, prices found for a 1-night stay for 2 adults at on 29 Aug 2022 start from AU$160.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Self-parking is free at this property.
Check-in is from 2:00 PM - anytime.
Checkout is at noon.
Located in Downtown Singapore, this hotel is within 1 mi (2 km) of Clarke Quay Central and Orchard Road. Marina Bay Sands Skypark and Marina Bay Sands Casino are also within 2 miles (3 km). Clarke Quay Station is only a 4-minute walk and Raffles Place Station is 8 minutes.
Yes, Hotel Bencoolen@Hong Kong Street (SG Clean) offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Bencoolen@Hong Kong Street (SG Clean) cancellation policy on our site for more details about any exclusions or requirements.
Overall score and ratings
4.2
Very good
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We had a great stay at the Hotel Bencoolen. The location was perfect for everything we wanted to do. The beds were comfortable and the rooms had everything my family needed. We would definitely stay there again.
Fully intend to stay here again next time I visit Singapore. Check out was midday, but flight not until 11pm. Staff securely held luggage after check out and even let my partner and I use a room to freshen up before we headed to the airport several hours after check out.
Location is brilliant for access to various MRT stations, WiFi was excellent and rooms a lot comfier than expected.
The customer service was poor. The hotel was run down, all the towels are stained. Everything seemed kinda dirty, there were crumbs
Stayed 4 nights in Jul 2022
3/5 Okay
Nattha
7 July 2022
Liked: Staff & service, amenities
Disliked: Cleanliness
Not that it’s not clean but it can use some improvement. Bedsheet look yellow overall and has stain in it. Could be better for a 4star hotel. But I love how it had ironing board and stuff.
Just had a one night lay over, check in was quick, staff was helpful and prompt in getting a taxi in the morning.
Area has lots of close food choices. Building and rooms are little tired, but what do expect for the price.
I had a good stay and would recommend.
