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Hotel Bencoolen@Hong Kong Street (SG Clean)

Photo gallery for Hotel Bencoolen@Hong Kong Street (SG Clean)

Primary image
Rooftop pool
Outdoor spa tub
Rooftop pool
Deluxe Twin Room | In-room safe, desk, blackout curtains, iron/ironing board

Overview of Hotel Bencoolen@Hong Kong Street (SG Clean)

Hotel Bencoolen@Hong Kong Street (SG Clean)

4.0 star property

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Laundry
  • Room service
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
47 Hongkong Street, Singapore, 059685

Explore the area

  • Popular LocationRaffles Place8 min walk
  • Popular LocationMerlion12 min walk
  • Popular LocationOrchard Road6 min drive
  • AirportSingapore (SIN-Changi)27 min drive

Choose dates to view prices

About this area

Singapore

Hotel Bencoolen@Hong Kong Street (SG Clean) is located in Downtown Singapore, a neighbourhood in Singapore, and is near a metro station. Bukit Timah Nature Reserve and Fort Canning Park reflect the area's natural beauty and area attractions include Universal Studios Singapore and ArtScience Museum. Singapore Flyer and Singapore Botanic Gardens are also worth visiting.

What's nearby

  • Raffles Place - 8 min walk
  • Singapore City Hall - 9 min walk
  • Thian Hock Keng Temple - 12 min walk
  • Merlion - 12 min walk
  • Orchard Road - 6 min drive

Getting around

  • Clarke Quay Station - 4 min walk
  • JB Sentral - 50 min drive
  • Changi Airport (SIN) - 27 min drive

Restaurants

  • Shinzo Japanese Cuisine - 2 min walk
  • Tamashii Robataya - 3 min walk
  • Dehesa - 3 min walk
  • Enoteca L'Operetta - 3 min walk
  • Ramen Matsuri - 3 min walk

About this property

Hotel Bencoolen@Hong Kong Street (SG Clean)

4-star Singapore hotel in Downtown Singapore, near Orchard Road
A spa tub, coffee/tea in a common area and concierge services are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Hotel Bencoolen@Hong Kong Street (SG Clean) offers 33 air-conditioned accommodations with a safe and coffee/tea makers. LED televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a spa tub.

Languages

Chinese (Mandarin), English, Korean, Malay, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of SG Clean (Singapore)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking

Food and drink

  • Room service available
  • Coffee/tea in a common area

Things to do

  • Hot tub

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Outdoors

  • Garden
  • Terrace

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower

Entertainment

  • LED TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Bencoolen@Hong Kong Street Singapore
Bencoolen@Hong Kong Street Singapore
Bencoolen@Hong Kong Street
Bencoolen Hong Kong Sg Clean
Hotel Bencoolen@Hong Kong Street
Hotel Bencoolen@Hong Kong Street (SG Clean) Hotel
Hotel Bencoolen@Hong Kong Street (SG Clean) Singapore
Hotel Bencoolen@Hong Kong Street (SG Clean) Hotel Singapore

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 329 out of 761 reviews
5 - Excellent 43%
Rating 4 - Good. 326 out of 761 reviews
4 - Good 43%
Rating 3 - Okay. 80 out of 761 reviews
3 - Okay 11%
Rating 2 - Poor. 18 out of 761 reviews
2 - Poor 2%
Rating 1 - Terrible. 8 out of 761 reviews
1 - Terrible 1%

4.3/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.2/5

Property conditions & facilities

3.8/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at the Hotel Bencoolen. The location was perfect for everything we wanted to do. The beds were comfortable and the rooms had everything my family needed. We would definitely stay there again.
Stayed 3 nights in Jul 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fully intend to stay here again next time I visit Singapore. Check out was midday, but flight not until 11pm. Staff securely held luggage after check out and even let my partner and I use a room to freshen up before we headed to the airport several hours after check out. Location is brilliant for access to various MRT stations, WiFi was excellent and rooms a lot comfier than expected.
Stayed 4 nights in Jul 2022

1/5 Terrible

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was poor. The hotel was run down, all the towels are stained. Everything seemed kinda dirty, there were crumbs
Stayed 4 nights in Jul 2022

3/5 Okay

Liked: Staff & service, amenities
Disliked: Cleanliness
Not that it’s not clean but it can use some improvement. Bedsheet look yellow overall and has stain in it. Could be better for a 4star hotel. But I love how it had ironing board and stuff.
Stayed 3 nights in Jul 2022

5/5 Excellent

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just had a one night lay over, check in was quick, staff was helpful and prompt in getting a taxi in the morning. Area has lots of close food choices. Building and rooms are little tired, but what do expect for the price. I had a good stay and would recommend.
Stayed 1 night in Jul 2022