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Hotel Bencoolen @ Bencoolen Street (SG Clean)

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Featured image
Outdoor pool
Outdoor pool
Outdoor pool
In-room safe, blackout curtains, iron/ironing board, free WiFi

Overview of Hotel Bencoolen @ Bencoolen Street (SG Clean)

Hotel Bencoolen @ Bencoolen Street (SG Clean)

3 out of 5
Guests rated this property 3.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

  • Popular LocationOrchard Road3 min walk
  • Popular LocationFort Canning Park5 min walk
  • Popular LocationBugis Street Shopping District9 min walk
  • AirportSingapore (SIN-Changi)25 min drive

Choose dates to view prices

About this area

Singapore

Located in Singapore, Hotel Bencoolen @ Bencoolen Street (SG Clean) is in the city centre and near a metro station. The area's natural beauty can be seen at Gardens by the Bay and East Coast Park, while National Museum of Singapore and Singapore City Hall are cultural highlights. Looking to enjoy an event or a game? See what's going on at Singapore National Stadium or Singapore Indoor Stadium. Guests appreciate the hotel's convenience for public transportation: Bras Basah Station is 4 minutes on foot and Dhoby Ghaut Station is 8 minutes.
Popular Location

What's nearby

  • Orchard Road - 3 min walk
  • Fort Canning Park - 5 min walk
  • Plaza Singapura - 8 min walk
  • Bugis Street Shopping District - 9 min walk
  • Raffles City - 12 min walk

Getting around

  • Bras Basah Station - 4 min walk
  • JB Sentral - 51 min drive
  • Changi Airport (SIN) - 25 min drive

Restaurants

  • LOBBY CAFÉ — 1 min walk
  • Baja Fresh Mexican Grill - 3 min walk
  • Al-Jilani Restaurant - 3 min walk
  • 25 Degrees Burger - 3 min walk
  • Herbivore Japanese - 4 min walk

About this property

Hotel Bencoolen @ Bencoolen Street (SG Clean)

3-star Singapore hotel in Bencoolen, walk to Orchard Road
This smoke-free hotel features a restaurant, an outdoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a spa tub, concierge services and dry cleaning. All 84 rooms provide in-room free WiFi, hydromassage showerheads and LCD TVs. Free local calls, hairdryers and safes are among the other amenities that guests will find.
Hotel Bencoolen @ Bencoolen Street (SG Clean) offers 84 forms of air-conditioned accommodation with a safe and complimentary slippers. LCD televisions are featured in guestrooms. Bathrooms include baths or showers with a hydromassage showerhead, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

This Singapore hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of SG Clean (Singapore)

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times

Food and drink

  • 1 restaurant

Things to do

  • Fitness centre
  • Outdoor pool
  • Hot tub

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Korean
  • Malay
  • Vietnamese

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Step-free path to entrance
  • Well-lit path to entrance

More

  • Renovated entire property – January 2015
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • LCD TV

More

  • Connecting rooms available
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 3 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: SGD 9 per person (one-way)
  • Airport shuttle fee per child: SGD 6 (one-way), (from 1 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

Bencoolen
Bencoolen Hotel
Bencoolen Singapore
Hotel Bencoolen
Hotel Bencoolen Singapore
Accor Singapore On Bencoolen
Ibis Singapore On Bencoolen Hotel Singapore
Bencoolen Hotel Singapore
Hotel Bencoolen - Street Singapore
Bencoolen @ Bencoolen Street
Hotel Bencoolen @ Bencoolen Street Singapore
Bencoolen Bencoolen Sg Clean
Hotel Bencoolen @ Bencoolen Street
Hotel Bencoolen @ Bencoolen Street (SG Clean) Hotel
Hotel Bencoolen @ Bencoolen Street (SG Clean) Singapore
Hotel Bencoolen @ Bencoolen Street (SG Clean) Hotel Singapore

Frequently asked questions

3.4
Rating 5 - Excellent. 81 out of 660 reviews
5 - Excellent 12%
Rating 4 - Good. 254 out of 660 reviews
4 - Good 38%
Rating 3 - Okay. 211 out of 660 reviews
3 - Okay 32%
Rating 2 - Poor. 73 out of 660 reviews
2 - Poor 11%
Rating 1 - Terrible. 41 out of 660 reviews
1 - Terrible 6%

3.4/5

Cleanliness

3.8/5

Staff & service

3.3/5

Amenities

3.1/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had no problems during this stay, everything was as expected.
Stayed 4 nights in May 2021

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NOT recommended.
Indicated 'do not disturb' and 'no houskeeping' but hotel staff still entered for housekeeping. Condition of room was bad as well - there were ants around even on the bed!
Stayed 2 nights in Mar 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staffs. Near to mrt. Near shopping and delicious food
Stayed 1 night in Oct 2020

1/5 Terrible

Disliked: Cleanliness, staff & service
Not satisfactory!!
I know these are COVID-19 times, but I would like to be informed before I check in to a hotel if it is used for healthcare workers dealing with COVID-19. Secondly, the cleaning service is very bad. Only every second or third day. Lastly, I had very noisy neighbours (which of cause is not the fault of the hotel), but overall not a good experience. Location of hotel is good though.
Stayed 7 nights in May 2020