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Overview of Carlton City Hotel Singapore

Photo gallery

Guest reviews

4.4 / 5Excellent
2,012 reviews
Guests rated this property 4.5/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

Highlights

Popular LocationMaxwell Food Centre10 min walk
Popular LocationChinatown Heritage Center13 min walk
Popular LocationRaffles Place19 min walk
AirportSingapore (SIN-Changi)20 min drive

Choose dates to view prices

  • Deluxe Room

    4.7/5 guest room rating

    Room amenities

    • 32 sq m
    • City view
    • Sleeps 3
    More details
  • Executive Room

    4.8/5 guest room rating

    Room amenities

    • 32 sq m
    • City view
    • Sleeps 3
    More details
  • Club Room

    4.7/5 guest room rating

    Room amenities

    • 32 sq m
    • City view
    • Sleeps 2
    More details
  • Deluxe Single Room

    4.9/5 guest room rating

    Room amenities

    • 32 sq m
    • City view
    • Sleeps 1
    More details
  • Executive Single Room

    5/5 guest room rating

    Room amenities

    • 32 sq m
    • City view
    • Sleeps 1
    More details
  • Club Single Room

    4.1/5 guest room rating

    Room amenities

    • 32 sq m
    • City view
    • Sleeps 1
    More details
  • Deluxe Triple Room

    4.1/5 guest room rating

    Room amenities

    • 32 sq m
    • City view
    • Sleeps 3
    More details

About this area

Singapore

Located in Singapore's Chinatown neighbourhood, Carlton City Hotel Singapore is in the city centre and near the beach. Chinatown Heritage Center and Esplanade Theatres are cultural highlights, or if an activity is on the agenda, visit Boat Quay. Don't miss out on a visit to Singapore Flyer. Our guests love the hotel's location for the sightseeing.

Popular Location

What's nearby

  • Maxwell Food Centre - 10 min walk
  • Chinatown Heritage Center - 13 min walk
  • Raffles Place - 19 min walk
  • Merlion - 8 min drive
  • Boat Quay - 13 min drive

Getting around

  • Tanjong Pagar Station - 4 min walk
  • JB Sentral - 26 min drive
  • Singapore (SIN-Changi) - 20 min drive

Restaurants

  • Plate — 1 min walk
  • Tuxedo — 1 min walk

About this property

Carlton City Hotel Singapore

Luxury Singapore hotel in Chinatown, near Maxwell Food Centre
This smoke-free hotel features a restaurant, an outdoor pool and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, 2 coffee shops/cafés and 24-hour room service. All 386 rooms boast deep soaking bathtubs, and offer free WiFi and 24-hour room service. Rainfall showerheads and coffee/tea makers are standard, as are LED TVs with cable channels.
Carlton City Hotel Singapore offers 386 forms of air-conditioned accommodation with a safe and complimentary bottles of water. 40-inch LED televisions come with cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead, slippers and complimentary toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free international calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Parking height restrictions apply

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: SGD 29 per person
1 restaurant and 2 coffee shops
1 bar
24-hour room service

Things to do

24-hour fitness centre
Outdoor pool

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
Laundry facilities
Outdoor pool

Conveniences

Banquet hall
Lift
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Wedding services

Languages spoken

Chinese
English
Malay

Business services

2 meeting rooms

Outdoors

Pool sunloungers
Pool umbrellas

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains

Bathroom

Deep-soaking bathtub
Free toiletries
Rainfall showerhead
Shower/bathtub combination
Towels

Entertainment

40-inch LED TV
TV channels

Food and drink

Coffee/tea maker
Free bottled water

More

Desk
Free international calls
Iron/ironing board
Local maps
Phone
Safe
Slippers

Policies

Check-in

Check-in between 2:00 PM and 2:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in, along with matching photo identification. Reservations paid by a third party are not accepted.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding

Payment types

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: SGD 50.00 per day

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: SGD 29 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Safety features at this property include a smoke detector.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitiser.
  • For traveller safety, social distancing measures are in place and staff at the property wear personal protective equipment.
  • Individually wrapped food options are available for breakfast, lunch and dinner.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Pool access available from 6:30 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Carlton City Hotel Singapore
Carlton City Hotel
Carlton City Singapore
Carlton City

Guest reviews

4.4
Excellent
5 - Excellent
1,093
4 - Good
750
3 - Okay
129
2 - Mediocre
27
1 - Poor
13
4.5
Cleanliness
4.4
Service and Staff
4.2
Amenities
4.4
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It would be good if the hotel can inform the guest that the breakfast area is closed for renovation before hand. There one day the room was not clean up upon coming back in the afternoon. Overall the experience was good.

Stayed 4 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, amenities

Stayed 4 nights in Mar 2020

5/5 Excellent

  • Liked: Staff & service, amenities, property conditions & facilities

The hotel is very nice. Staff are very friendly and helpful. The room was very modern and clean. A good selection of food for breakfast. It’s about 7-10 minutes away from the ferry terminal.

Stayed 1 night in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2020

3/5

  • Liked: Staff & service, amenities, property conditions & facilities
  • Disliked: Cleanliness

Location is good with great food and bars nearby but the room was a bit dusty. There was a lot of dust coating the phone and bed frame.

Stayed 1 night in Feb 2020