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Overview of Carlton City Hotel Singapore (SG Clean)

Photo gallery

Lobby lounge
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
Combined shower/bathtub, deep-soaking bathtub, rainfall showerhead

4.5/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationRaffles Place19 min walk
    Popular LocationRobertson Quay3 min drive
    Popular LocationMerlion8 min drive
    AirportSingapore (SIN-Changi)20 min drive
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  • Deluxe Single Room

    4.9/5 guest room rating

    Room amenities

    • 32 sq m
    • City view
    • Sleeps 1
    • 1 King Bed
    More detailsDeluxe Single Room
  • Executive Room

    4.8/5 guest room rating

    Room amenities

    • 32 sq m
    • City view
    • Sleeps 3
    • 1 King Bed OR 1 Single Bed
    More detailsExecutive Room
  • Executive Single Room

    5/5 guest room rating

    Room amenities

    • 32 sq m
    • City view
    • Sleeps 1
    • 1 King Bed
    More detailsExecutive Single Room
  • Club Room

    4.7/5 guest room rating

    Room amenities

    • 32 sq m
    • City view
    • Sleeps 2
    • 1 King Bed OR 1 Single Bed
    More detailsClub Room
  • Club Single Room

    4.1/5 guest room rating

    Room amenities

    • 32 sq m
    • City view
    • Sleeps 1
    • 1 King Bed
    More detailsClub Single Room
  • Deluxe Triple Room

    4.1/5 guest room rating

    Room amenities

    • 32 sq m
    • City view
    • Sleeps 3
    • 1 King Bed and 1 Single Bed
    More detailsDeluxe Triple Room
  • Deluxe Room

    4.7/5 guest room rating

    Room amenities

    • 32 sq m
    • City view
    • Sleeps 3
    • 1 King Bed OR 1 Single Bed
    More detailsDeluxe Room

About this area

Singapore

Located in Singapore's Chinatown neighbourhood, Carlton City Hotel Singapore is in the city centre and near the beach. Chinatown Heritage Center and Esplanade Theatres are cultural highlights, or if an activity is on the agenda, visit Boat Quay. Don't miss out on a visit to Singapore Flyer. Guests love the hotel's location for the sightseeing.
Popular Location

What's nearby

  • Raffles Place - 19 min walk
  • Robertson Quay - 3 min drive
  • Marina Bay Sands Casino - 7 min drive
  • Marina Bay Sands Skypark - 8 min drive
  • Merlion - 8 min drive

Getting around

  • Tanjong Pagar Station - 4 min walk
  • JB Sentral - 26 min drive
  • AirportSingapore (SIN-Changi) - 20 min drive

Restaurants

  • Plate — 1 min walk
  • Tuxedo — 1 min walk
  • Whole Earth - 3 min walk
  • Fleur De Sel Le Restaurant - 3 min walk
  • Buko Nero - 3 min walk

About this property

Carlton City Hotel Singapore (SG Clean)

Luxury Singapore hotel in Chinatown, near Maxwell Food Centre
This smoke-free hotel features a restaurant, an outdoor pool and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, 2 coffee shops/cafés and concierge services are on-site. All 386 rooms boast deep soaking bathtubs, and offer free WiFi and LED TVs. Guests will also find room service (during limited hours), rainfall showerheads and coffee/tea makers.
Carlton City Hotel Singapore offers 386 forms of air-conditioned accommodation with a safe and complimentary bottles of water. 40-inch LED televisions come with cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free international calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of SG Clean (Singapore)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Parking height restrictions apply

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: SGD 29 per person
  • 1 restaurant and 2 coffee shops
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • 2 meeting rooms

Outdoors

  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Deep-soaking bathtub
  • Free toiletries
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels

Entertainment

  • 40-inch LED TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Free international calls
  • Iron/ironing board
  • Local maps
  • Phone
  • Safe
  • Slippers

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 2:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in, along with matching photo identification. Reservations paid by a third party are not accepted.
Guests may be subject to health screenings for COVID-19 at the property.
Due to COVID-19, this property’s food and beverage options may be limited pursuant to local regulations.

Renovations and closures

This property is closed from 14 September 2020 to 31 January 2021 (dates subject to change).
The following facilities or services will be unavailable from September 01 2020 to September 30 2020 (dates subject to change):
  • Bar/Lounge(s)
  • Breakfast
  • Business centre
  • Dining venue(s)
  • Fitness facilities
  • Meeting facilities
  • Swimming pool
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: SGD 50.00 per day

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: SGD 29 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Carlton City
Carlton City Hotel
Carlton City Hotel Singapore
Carlton City Singapore
Carlton Hotel Singapore City
Carlton Singapore City
Carlton City Hotel Singapore
Carlton City Hotel Singapore (SG Clean) Hotel
Carlton City Hotel Singapore (SG Clean) Singapore
Carlton City Hotel Singapore (SG Clean) Hotel Singapore

Frequently asked questions

Can I cancel my reservation for free at Carlton City Hotel Singapore and receive a full refund?
Yes, Carlton City Hotel Singapore offers free cancellation on select room rates, because flexibility matters! Please refer to Carlton City Hotel Singapore cancellation policy on our site for more details about any exclusions or requirements.
Does Carlton City Hotel Singapore have a pool?
Yes, this property has an outdoor pool. Pool access is from 6:30 AM to 10:00 PM.
Is Carlton City Hotel Singapore pet-friendly?
No, pets are not allowed at this property.
How much is parking at Carlton City Hotel Singapore?
Self-parking is free at this property.
What time is check-in at Carlton City Hotel Singapore?
Check-in is from 2:00 PM - 2:00 PM. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at Carlton City Hotel Singapore?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Where is Carlton City Hotel Singapore located?
Located in Chinatown, this luxury hotel is within a 15-minute walk of Maxwell Food Centre and Chinatown Heritage Center. Boat Quay and Merlion Park are also within 1 mi (2 km). Tanjong Pagar Station is only a 4-minute walk and Outram Park Station is 12 minutes.
4.5
Wonderful
5 - Excellent
587
4 - Good
332
3 - Okay
54
2 - Poor
17
1 - Terrible
10

4.5/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.5/5

Property conditions & facilities

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
It would be good if the hotel can inform the guest that the breakfast area is closed for renovation before hand. There one day the room was not clean up upon coming back in the afternoon. Overall the experience was good.
Stayed 4 nights in Mar 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Staff & service, amenities, property conditions & facilities
The hotel is very nice. Staff are very friendly and helpful. The room was very modern and clean. A good selection of food for breakfast. It’s about 7-10 minutes away from the ferry terminal.
Stayed 1 night in Mar 2020

3/5 Okay

Travelled with family
Happy face iconLiked: Room comfort
Sad face IconDisliked: Cleanliness, staff & service
Not as good as before
We booked 2 rooms and stayed 4D 3N there in total. The hotel's condition looks ok at first. However, the room cleanness and front desk staff service would need to improve. A bunch of insects (not alive) found in the bathtub. A spider webbing inside the closet. Water pressure very weak and no hot water in the shower.
Stayed 2 nights in Feb 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

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