The government of SG has mandated which hotels can accept leisure bookings

Ascott Orchard Singapore (SG Clean)

Photo gallery for Ascott Orchard Singapore (SG Clean)

Primary image
Premium bedding, in-room safe, desk, soundproofing
Premium bedding, in-room safe, desk, soundproofing
Premium bedding, in-room safe, desk, soundproofing
Premium bedding, in-room safe, desk, soundproofing

Overview of Ascott Orchard Singapore (SG Clean)

Ascott Orchard Singapore (SG Clean)

5.0 star property

4.4/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Kitchen
  • Air conditioning
  • Laundry
  • Gym
Map
11 Cairnhill Road, Singapore, 229724

Explore the area

  • Popular LocationOrchard Road4 min walk
  • Popular LocationRobertson Quay19 min walk
  • Popular LocationFort Canning Park20 min walk
  • AirportSingapore (SIN-Changi)26 min drive

Choose dates to view prices

Executive Studio

  • 30 sq m
  • Studio
  • City view
  • Sleeps 2
  • 1 King Bed

Premier Studio

  • 30 sq m
  • Studio
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 Bedroom

  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Premier Suite, 1 Bedroom

  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Premier Suite, 2 Bedrooms

  • 80 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Studio (Murano)

  • 30 sq m
  • Studio
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (Pierre)

  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms (Soho)

  • 80 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

About this area

Singapore

Located in Orchard neighbourhood, Ascott Orchard Singapore (SG Clean) is connected to a shopping centre. The area's natural beauty can be seen at Singapore Botanic Gardens and Gardens by the Bay, while Singapore Flyer and Universal Studios Singapore are popular area attractions. Travelling with kids? Consider East Coast Park and Singapore Zoo.

What's nearby

  • Orchard Road - 4 min walk
  • Lucky Plaza - 9 min walk
  • ION Orchard - 11 min walk
  • Robertson Quay - 19 min walk
  • Fort Canning Park - 20 min walk

Getting around

  • Somerset Station - 8 min walk
  • JB Sentral - 37 min drive
  • Changi Airport (SIN) - 26 min drive

Restaurants

  • Luke's Oyster Bar & Chop House - 4 min walk
  • Kuvo - 5 min walk
  • Suju Japanese Restaurant - 5 min walk
  • Brotzeit - 5 min walk
  • Costa - 5 min walk

About this property

Ascott Orchard Singapore (SG Clean)

5-star luxury aparthotel connected to a shopping centre in Orchard
Along with an outdoor pool, this smoke-free aparthotel has a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include self parking, a children's pool and concierge services. Each apartment features a kitchenette with a microwave, plus free WiFi and a flat-screen TV with cable channels. Added amenities include room service, premium bedding and a coffee/tea maker.
Ascott Orchard Singapore (SG Clean) offers 220 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions come with cable channels. Accommodation at this 5-star aparthotel has kitchenettes with microwaves, kitchenware and utensils and coffee/tea makers. Bathrooms include designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply).

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages spoken

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of SG Clean (Singapore)
Follows the industry cleaning and disinfection practices of SGS (third-party expert - Global)

Social distancing

Social distancing measures in place

Safety measures

At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 1 and older
This information is provided by our partners.

Property amenities

Pool/Spa

  • Outdoor Pool

Internet

  • Free WiFi

Parking and transport

  • Self parking on site (SGD 40 per day)
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free
  • Children's pool
  • Playground
  • Babysitting (surcharge)

Kitchenette

  • Microwave
  • Electric kettle
  • Coffee/tea maker
  • Cookware/dishes/utensils

Dining

  • Breakfast available for a fee: SGD 25 per person
  • 1 restaurant
  • Room service available

Bedrooms

  • Premium bedding
  • Alarm clock
  • Bed sheets provided

Bathrooms

  • Towels provided
  • Hairdryer
  • Designer toiletries

Entertainment

  • Flat-screen TV with cable/satellite service

Outdoor areas

  • Terrace
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Soundproofing
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • Free local calls
  • Porter/bellboy
  • Free bottled water
  • 24-hour front desk

Location highlights

  • Connected to a shopping centre
  • Near a metro station
  • Near a train station
  • In the shopping district
  • In the city centre

Things to do

  • Fitness centre

Safety features

  • Fire extinguisher
  • Smoke detector
  • Window guards

General

  • 220 rooms
  • 20 floors
  • Built in 2016

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 1 and older

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: SGD 25 per person (approximately)
  • Self-parking fee: SGD 40 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

Ascott Orchard Singapore Aparthotel
Ascott Aparthotel
Ascott Orchard Singapore
Ascott Orchard Singapore (SG Clean) Singapore
Ascott Orchard Singapore (SG Clean) Aparthotel
Ascott Orchard Singapore (SG Clean) Aparthotel Singapore

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 149 out of 277 reviews
5 - Excellent 54%
Rating 4 - Good. 99 out of 277 reviews
4 - Good 36%
Rating 3 - Okay. 15 out of 277 reviews
3 - Okay 5%
Rating 2 - Poor. 9 out of 277 reviews
2 - Poor 3%
Rating 1 - Terrible. 5 out of 277 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.2/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

2/5 Poor

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room is too small, air conditioning blows directly to the bed and in my friend's room the room was freezing even she put the temperature at 24. Water heater didn't work properly. We paid as much as the room in ordinary hotel but didn't get the same service as what get usually in hotels. The category of room we stayed was studio, but it's actually a de luxe or basic room in hotels. In general, this property is a disappointment. However, we stayes there in 2 br suite 2 years ago. It was quite nice. To me, the studios category rooms are not recommendable. Better stay in hotels.
Stayed 5 nights in Mar 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2022

3/5 Okay

Travelled with family
Disliked: Room comfort
Not worth for money
The room aircon sounds loudly at night ..cant sleep at all.. Mattress a bit old
Stayed 1 night in Dec 2021

5/5 Excellent

Liked: Cleanliness, room comfort
Comfortable and clean rooms
Great service and friendly and helpful staff. Rooms were clean and comfortable.
Stayed 3 nights in Dec 2021

4/5 Good

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2021