Outdoor pool, free pool cabanas, pool umbrellas

Reviews of Hotel Somadevi Angkor Boutique and Resort

5 out of 5
Hotel Somadevi Angkor Boutique and Resort
City Center, Oknha Oum Chhay Street, Mondul II Village, Svay Dangkum, Siem Reap

Reviews

9.0

Wonderful

Rating 10 - Excellent. 104 out of 167 reviews" "
Rating 8 - Good. 46 out of 167 reviews" "
Rating 6 - Okay. 12 out of 167 reviews" "
Rating 4 - Poor. 1 out of 167 reviews" "
Rating 2 - Terrible. 4 out of 167 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lucile

Travelled with group
In the centre of town, but yet quiet big rooms
Stayed 2 nights in Mar 2024

10/10 Excellent

Vinod

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the location, cleanliness and quick, responsive staff.
Stayed 4 nights in Mar 2024

10/10 Excellent

matthew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff & a good breakfast.
Stayed 5 nights in Feb 2024

10/10 Excellent

chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our suite was very spacious, and comfortable. All of the property was immaculate, and the staff were very friendly and helpful. The breakfast buffet was the best we've had at any of our stays on this trip. Just off street with numerous shopping options, so very walkable. Highly recommend!
Stayed 4 nights in Jan 2024

8/10 Good

Kwang

Stayed 3 nights in Jan 2024

10/10 Excellent

Genevieve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very near everything like Train street, the lake. It is walking distances everuwhere and was surrounded by local delicious food.
Stayed 3 nights in Jan 2024

8/10 Good

Koichi

Stayed 2 nights in Jan 2024

10/10 Excellent

Youngbu

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Ulrike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Sophie, Perth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Somadevi Boutique and Resort is absolutely beautiful. The staff are wonderful and friendly. The breakfast has a good mix of western and Cambodian options plus the restaurant is affordable with delicious food and drinks. We highly recommend this hotel.
Stayed 3 nights in Aug 2023

10/10 Excellent

Michele

Stayed 3 nights in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and very friendly and helpful staff. We really enjoyed our stay. A big thank you to the bar tender who catered for our special requests on our evening drinks and also the reception staff who showed us the room prior to booking. Excellent customer service!
Stayed 3 nights in Jan 2023

8/10 Good

Brian

Travelled with group
Liked: Cleanliness, staff & service, amenities
Nice location. This is really more of a 3.5 star hotel mainly because of construction quality of bathrooms, very hard bed, pool deck maintenance. Hotel was built in 2014 and could use a refresh. However, this is a value hotel for $85 a night compared to Park Hyatt at $250 just a block away. Location is excellent, Staff are very friendly and helpful. Sorry. It’s a good hotel but not 5 Star but very good value for money. Breakfast was very good.
Response from PM on 25 Jan 2023
Dear Brian,Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments and we were delighted to hear you had an enjoyable time at our hotel. We would like to take this opportunity to thank you for your collaboration and we hope to see you again soon.Best regards, Management Team

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and excellent staff. Glad to see this facility survived the devastation of Covid on Siem Reap in general - many, many hotels remain closed.
Response from PM on 2 Jan 2023
Dear Glenn,It was a pleasure to have you as our guest. We would like to take this opportunity to thank you for your comments and we were delighted to hear you had an enjoyable time at our hotel. We hope to see you again.Best Regards, Management Team

6/10 Okay

Verified traveller

Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness
A good 4 star hotel (not 5)
The hotel is well located, has a decent pool and the rooms are large and nice. It’s not a 5 stars though: the breakfast was disappointing, the room service is slow (room not made at 10:30am when we came back from an early morning temple tour), the front staff struggle a bit. Ask for a room facing the garden to avoid the loud noises from the street (scooters/tuk tuk)!
Stayed 3 nights in Dec 2022
Response from PM on 2 Jan 2023
Dear Value Guest, We are deeply apologized all any inconvenience during your stay and unsatisfying with our property and hotel service. We will improve all of your wrote above. We hope to see you near future again.Best regards, Management Team

10/10 Excellent

Victor

Stayed 3 nights in Dec 2022
Response from PM on 12 Dec 2022
Thank you very much

8/10 Good

leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Chandrabhan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Great location, away from the noise but close enough to walk to all the attractions like Pub Street, restaurants, bars, shopping and grocery stores. If you don't feel like walking then there is always a tuk-tuk readily available outside. Breakfast was great. Staff were friendly and helpful. We had to shorten our stay from four nights to three nights because the airline changed our flight. Luckily, we knew this when we checked in and management was gracious enough to not charge us for the night we cancelled, especially since we had three rooms booked.
Stayed 4 nights in Oct 2022
Response from Pheap on 19 Nov 2022
Dear Chandrabhan,It was a pleasure to have you as our guest and we are delighted to hear you had enjoyable time at our hotel. Thank you very much for your comments and we hope to see you again for your next trip in Siem Reap, Cambodia.Best Regards,Management Team

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and Great service
Stayed 4 nights in Nov 2022
Response from James on 15 Nov 2022
Dear Kari,Thank very much for your enjoyable time at our hotel and we hope to welcome you again for your next trip in Siem Reap.Best Regards,Management team

8/10 Good

Thava

Disliked: Property conditions & facilities
Bad WiFi connection.
Stayed 2 nights in Aug 2022
Response from Pheap on 2 Sept 2022
Dear Thava, It was a pleasure to have you as our guest, and we are deeply apologized all any inconvenience during your stay (about wifi connection). We are sure that will not happen again in future. We hope to see you near future again.Best regards, Management Team

10/10 Excellent

Christian Shane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay, close to city, very friendly and helpful staff.
Stayed 5 nights in Jul 2022
Response from Pheap on 29 July 2022
Dear Christian Shane, It was a pleasure to have you as our guest and thank you for your enjoyable time at our hotel. We hope to see you again at Hotel Somadevi Angkor Boutique and Resort. Best regards, Management Team

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and spacious room, with big balcony facing the greenery garden. King size bed is comfortable. Toilet water pressure is good. Our room balcony door lock was spoilt, the hotel staff came to repair within 5minutes. The staff is very helpful and friendly. Early in the morning, staff Mr Pinyha (sorry, cant remember the correct spelling) and a lady staff gave us the brightest smiles, and at night when we were back from our day trip, the night shift staff Mr Ang Reaksa (Charles), is the one that welcome us back with sparkling smiles. They are willing to help to solve our problems. patiently. One of the best hotels that I ever stayed.Thank you Hotel Somadevi!
Stayed 6 nights in May 2022

10/10 Excellent

Kojiro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019
Response from Phearon on 17 Dec 2019
Dear Mr. Kojiro, Thank you very much for your stay with us, we appreciated your comment and we are looking forward to welcoming you back to Hotel Somadevi Angkor Boutique & Resort in the next future. E-commerce

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019
Response from Phearon on 17 Dec 2019
Dear Valued Partner, Thank you very much for your stay with us, we appreciated your comment and we are looking forward to welcoming you back to Hotel Somadevi Angkor Boutique & Resort in the next future. E-commerce

2/10 Terrible

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Amenities
The hotel was ok. The staff was very pleasant. The hotel’s decision to not refund any of my full payment for a 4 week stay after staying for 3 weeks and a family illness was quite disappointing.
Stayed 28 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and courteous staff
Stayed 1 night in Nov 2019
Response from Phearon on 18 Nov 2019
Dear Valued Guest, Thank you very much for your stay with us, we appreciated your comment and we are looking forward to welcoming you back to Hotel Somadevi Angkor Boutique& Resort in the next future. E-commerce

10/10 Excellent

Verified traveller

Stayed 4 nights in Sep 2019
Response from Phearon on 20 Sept 2019
Dear Valued Guest, Thank you very much for your stay with us, we appreciated your comment and we are looking forward to welcoming you back to Hotel Somadevi Angkor Boutique& Resort in the next future. E-commerce

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel and helpful and friendly staff. I would stay there again.
Stayed 3 nights in Sep 2019
Response from Phearon on 11 Sept 2019
Dear Valued Guest, Thank you for your stay with us, we appreciated your comment and we are looking forward to welcoming you back to Hotel Somadevi Angkor Boutique & Resort in the near further. E-commerce

6/10 Okay

Verified traveller

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service
The room was not vacuumed and it felt dusty and sandy on the floor. The bedsheet was never changed for 3 days till I requested to do so. Overall the room felt unclean as the sofa showed marks that it has not been washed or changed! It felt itchy after sitting on the sofa like dust allergy. Late book out charges are overpriced!.
Stayed 4 nights in Aug 2019
Response from Sethya Nhong on 28 Aug 2019
Dear Guest, I was really sorry to read of your disappointment following your stay with us, and that the services at Hotel Somadevi Angkor Boutique& Resort did not seem to work for you. We are a small boutique hotel and do ensure that we have a number of staff and managers around at all times, especially our house keeping staff are clean up all guests ‘room daily and I believing that this helps us ensure a very high level of service and attention, something I think that is reflected in many reviews. I was disappointed that you had issue with the room cleanliness during your stay, please be informed you that you had put DND signed all the time that why our house keeping staff cannot enter to your room for cleaning and change the bed sheet in you room until you call us. Your comment about the overprice charged for late check out, please be understand that you had requested late check out till 8PM and normally late check out later than 6PM we charged one night room rate, but we have offered you 50% discount for late check out till 08 PM, However, I am sorry that you did find this to be expensive. I am appreciative for your feedback, and have read through in detail those aspects of your stay which have left you feeling let down. I was extremely sorry and saddened to read this morning. I really wish I could have known of these disappointments, in order for us to make things right for you. Once again, my sincere apologies for your disappointment and hope that your next visit to Siem Reap finds a more satisfying experience. Sincerely yours, Sethya Nhong Manager

10/10 Excellent

Bik

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10min walk to Pub Street, and a 5min walk to the new shopping center with nice restaurants and supermarket. Staff are nice and helpful, decent breakfast. Do try their spa after a long day from Angkor Wat visit, totally rejuvenated.
Stayed 4 nights in Mar 2019
Response from General manager on 11 May 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the location, the friendliness of the staff, the internet WiFi speed and the good breakfast. Disliked the matresses which are excessively hard, more adequate for a faquir.
Stayed 5 nights in Mar 2019
Response from Sethya Nhong on 18 Mar 2019
Thank you for taking the time to post your review of your stay with us. we are most grateful for your feedback, which is such a valuable source of information for us, regardless of whether it is good or bad, and helps us monitor the service and facilities we provide. The feedback we receive from our guests enables us to target problem areas and take the necessary actions to ensure we are always offering the best to our customers. plese accept our apologies for not being able to meet your expectations in this occasion with regard to the matresses which are excessively hard. We are aware that following your stay we exchanged correspondence in which you raised your concerns and allowed us to follow these up with our team, and we are very thankful to you for this opportunity. Whilst we can only apologies for your disappointment, please accept our assurances that we have spent time with our team here and have reviewed the specific points you raised. We really do hope that you will come to stay with us again as we are very confident that we can provide you with the experience and level of comfort that a majority of our guests are very willing to attest to. Warm regards, General manager.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel.
Beautiful hotel. Loved the salt water pool, spa, bathtub, bar, location. But they don’t have a safe place to park a bicycle, if that is how you are traveling around. The managers were not helpful in securing them. They were a bit rude, in fact. And, the breakfast is very boring. Nothing interesting on the buffet. I ate yogurt and fruit everyday. The tea was weak and the bread white.
Stayed 3 nights in Mar 2019

10/10 Excellent

Maxime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019
Response from Sethya Nhong on 18 Mar 2019
I was absolutely thrilled to read your feedback following your recent stay with us! I am delighted that your experience was so enjoyable and very much hope to welcome you on a future visit. I and the team hope to have the pleasure of welcoming you back to Hotel Somadevi Angkor Boutique& Resort on a future visit. Warm regards, Sethya Nhong

8/10 Good

Dada, MALAYSIA

Liked: Cleanliness, staff & service, property conditions & facilities
The location is excellent, close to night market but not a busy area. Just only have problem on the airport transfer service, cos they have only 1 car available among all guest. Appreciate on the staff who tried to solve the problem.
Stayed 4 nights in Dec 2018

10/10 Excellent

Kheng Beng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with excellent service! The hotel was very new and the facilities were clean and worked well. The room layout was very intuitive with lots of space to put small items near the beds - really appreciated that! The staff were extremely friendly and made an effort to remember our names and greet us as we entered and left the hotel and do their best to help us with anything we needed. The location was convenient and we could walk to most places within the city centre. Would definitely stay again when I'm back in Siem Reap!
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed the friendly environment; the staff were very helpful. The hotel is close to good cafes , but away from the noise of traffic and crowds.
Stayed 3 nights in Nov 2018

4/10 Poor

Verified traveller

Couldn't find the location. Had to get another hotel that we found on foot.
Stayed 1 night in Oct 2018

10/10 Excellent

Benjamin, Ampang, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, within walking distance to town centre
Staff are friendly, attentive & helpful. Made me feel welcomed & at home. Asst. Front Offfice Manager Mr. Ang Reaksa is doing an exceptional excellent job. Hotel Somadevi should be very proud to have a staff of his calibre. Good buffet breakfast & free airport transfer (both ways). Would strongly recommend this hotel. The town centre, Pub Street & night market are within walking distance (10 minutes). A tuk tuk ride will cost $2. This place is so vibrant!!! Food,food...glorious food & beer costing 50 cents!!
Stayed 3 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely curteous
Wonderful experience at this hotel except hot items on large breakfast buffet were cold both days we ate. Started at 6:00am I believe and we were one of first to arrive at 7:00 but no burners on under hot food.
Stayed 3 nights in Jan 2018

8/10 Good

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth staying here
Excellent situation, easy check in, very comfortable bed. Great service in restaurant, very xlean

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
We had an amazing time. The hotel is beautiful and the service was perfect. The pool was wonderful too! Would definitely go back.
Stayed 3 nights in Jan 2018

8/10 Good

arun, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in city centre
The first thing that strikes is the warmth and hospitality of hotel staff. Dine in options are good . Shower area need to able to close to keep bathroom dry.The room layout is uneasy
Stayed 4 nights in Dec 2017

10/10 Excellent

Therese, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, walking distance to city
Amazing hotel, clean and beautiful, very attentive staff, very helpful with suggestions of things to do and eat around Cambodia. Would definitely stay here again

6/10 Okay

Sergio

Disliked: Cleanliness, property conditions & facilities, room comfort
Not good enough for your money
Very average hotel, small number of rooms. Very noisy location. Breakfast very simple. I found hair on my food. WiFi not always working. I wouldn't stay there again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located, functional, lacks atmosphere
Staff were fine, very helpful. Siem Reap central action is 10 minutes walk. Pool was lovely. Room was large and clean. But a 5* hotel needs something a bit extra, and this doesn't have it. We didn't use the restaurant for other than a decent breakfast, nor did we use the spa.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Convenient
Was cut short as we have to leave next day due to the passing of my dad

10/10 Excellent

Anette S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good. I was working at AHC Fruit basket was nice, pool welcoming and rooms very spacious and clean