Outdoor rock climbing

Reviews of Cheng Lay Guesthouse

2 out of 5
Cheng Lay Guesthouse
Steung Thmei, Svaydangkom, Siem Reap

Reviews

8.6

Excellent

Rating 10 - Excellent. 8 out of 18 reviews" "
Rating 8 - Good. 8 out of 18 reviews" "
Rating 6 - Okay. 1 out of 18 reviews" "
Rating 4 - Poor. 1 out of 18 reviews" "
Rating 2 - Terrible. 0 out of 18 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The staff and the location were great, the staff definitely went above and beyond to make sure my stay was as comfortable as possible. The only down side was its not great for young solo travellers who enjoy the social side of travelling although I did get talking to some of the other guests at breakfast. However if you're an outgoing person then pub street is only 1 minute walk away so you're sure to get talking to people down there!
Stayed 6 nights in Jan 2020
Response from Sok San on 21 Jan 2020
Dear Amy Greeting from Cheng Lay Guesthouse , Siem Reap ,Cambodia . It was so nice and wonderful to read your comment or review here.It really powerful to let us to improve more of our services and keep up our good work. Once again, thanks for your great comment here. On behalf of our family, would like to wish you all the best and happy travel wherever you may go! Have a really nice day and we all here wish to see you staying here more for long time with us . Best wishes with kind regards , Sok San (Mr)

10/10 Excellent

Navika, Phoenix, Arizona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly people and a great room in a great location. There is also a restaurant on site that has good food and very good prices for drinks!
Stayed 2 nights in Dec 2019
Response from SOK SAN on 10 Dec 2019
Dear Navika Greeting from Cheng Lay Guesthouse ,Siem Reap ,Cambodia. Greeting from Cheng Lay Guesthouse , Siem Reap ,Cambodia . It was so nice and wonderful to read your comment or review here.It really powerful to let us to improve more of our services and keep up our good work. Once again, thanks for your great comment here. On behalf of our family, would like to wish you all the best and happy travel wherever you may go! Have a really nice day and we all here wish to see you staying here more for long time with us . Best wishes with kind regards , Sok San (Mr)

8/10 Good

Ho Yol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and nice staff
Good location, friendly staff.
Stayed 3 nights in Oct 2017
Dear Ho Yol Greeting from Cheng Lay Guesthouse ,Siem Reap ,Cambodia . It was so nice and wonderful to read your comment or review here. It really powerful to let us to improve more of our services and keep up our good work. Once again, thanks for your great comment here. On behalf of our family, would like to wish you all the best and happy travel wherever you may go! Have a really nice day and we all here wish to see you again soon. Best wishes with kind regards, Sok San (Mr)

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 16 nights in Jul 2017
Dear Value Customer Greeting from Cheng Lay Guesthouse ,Siem Reap ,Cambodia . On behalf of hotel management, I am constantly thanks for choosing us for your recent stay. Also, thank you so much for your satisfied our facilities ! We are looking forward to serving you again soon. Best regards, Sok San (Mr)

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2017
Dear Value Customer Greeting from Cheng Lay Guesthouse, Siem Reap ,Cambodia. On behalf of hotel management, we're would love to express our sincere thanks for your recent stay and share your experience. The reliable your feedback it's valuable for us to file up any unsatisfied to be royal for your next visit. We wish to serving you again soon. Best regards, Sok San (Mr)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good deal
They have a very good location, near of everything and the center of the city. Staff is very friendly and they seems to care about our stay all the time. We do recommend!
Response from General Manager on 28 Feb 2017
Dear Value Customer Greeting from Cheng Lay Guesthouse ,Siem Reap ,Cambodia . On behalf of hotel management, I am would love to express our sincere thanks for your recent stay and take your value time write us the review. We are hopefully you will choose us again for your next visit. Best regards, Sok San (Mr)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small budget guesthouse with good food
Very good Asian food for cheap price. Most dishes were $2-3 and the portions were generous. We tried other places that were cheaper but the quality is not as good with smaller portions. The rooms were a bit small but keep in mind this is a budget guesthouse. They keep it clean.
Response from General Manager on 27 Jan 2017
Dear Value Customer Greeting from Cheng Lay Guesthouse ,Siem Reap ,Cambodia. Thank you very much for your good comment for us ,We love too much on the performance of our facilities and service. As you may know, our staffs always working hard to let our customers are satisfaction and unforgettable stay per concept. Your comment has been sent to the one of my colleagues and he will post it on the employee bulletin board. I hope see you again soon . Best and Regards Sok San (Mr)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Fantastic location, wonderful staff
Had a great stay here for nearly two weeks. The staff were very welcoming and helpful and made me feel at home. Basic rooms but expected for the money! Good location close to pub street!
Response from soksanbooking@gmail.com on 26 Dec 2016
Dear Value customer Greeting from Cheng Lay Guesthouse,Siem Reap,Cambodia. On behalf of hotel management, i am would love to thank you so much for your recent stay and satisfied our facilities and service. We are would be much appreciated for your lovely commends ! We should wish to serving you again soon. Best regards Sok San (Mr)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean budget hotel. Friendly staff & owners. Room is big & clean. Excellent breakfast. A real gem in the Pub street area. Absolutely good value for your money.
Response from General Manager on 17 Dec 2016
Dear Value Customer Greeting from Cheng Lay Guesthouse ,Siem Reap ,Cambodia . Thank you so much for take your value time give us the lovely commends. We are looking forward to serving you again soon. Best and regards, Sok San (Mr) General Manager

10/10 Excellent

Cailen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean rooms and a Friendly family
Amazing hosts and a great room! Less than five minutes to get to main drag! Would reccomend this to everyone coming to Siem reap!
Response from General Manager on 11 Dec 2016
Dear Anonymous Greeting from Cheng Lay Guesthouse ,Siem Reap ,Cambodia. On behalf of hotel management, i am extend to thank you so much for your recent stayed and satisfied our facilities and service. We are very much happy for your lovely commends ! Thanks and we are looking forward to serving you again soon. Best and regards Sok San (Mr) General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We retired couple enjoyed our stay. As not everyone has maybe same evaluation grading, we from our side can only give good notes and we would stay again. Its a family kind serviced of home stay with very friendly helpful staff specially the Manager Mr. Sok San who already before arrival has given useful informations about Siem Reap activities. Food is delicious, Breakfast is enough, all in all it was ok for us.
Response from General Manager on 23 Nov 2016
Dear Value Customer Greeting from Cheng Lay Guesthouse ,Siem Reap ,Cambodia . Thank you very much for your spend value time give us good commend ,thank you so much for your recent stayed and satisfied our facilities and services. All your appreciated with our facilities and services we are very much happy ! Thanks and we are looking forward to serving you again soon. one more if you have some friends want to visit Siem Reap ,Cambodia please let me to know soon! Best and Regards Sok San (Mr) General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
コスパは高い
安宿としてのコスパは非常に高いと思います。 最低限の清潔感は保たれていますし、ホットシャワーもしっかり出ます。ベッドメイキングも頼めばしてくれます。 立地もよく、パブストリートに近いので食事やショッピングには困りません。また近くに安くて美味しい店もあります。 1階でレストランもやっていて、そこで朝食2ドル~で食べられますが、ここで食べる必要性は感じませんでした。 宿で頼んだトゥクトゥクドライバーも感じが良くて、料金も相場通りなので良かったです。 マイナス点としては、シャワーの水圧が弱いこと、鍵が誰でも取れるような場所にあってフロントには人がいないこと、廊下が狭いこと、エレベーターがないこと、ぐらいてしょうか。 ドミトリーは嫌だけど節約はしたい、という旅行者向けの宿だと思います。
Stayed 3 nights in Oct 2019
Response from Sok San on 7 Oct 2019
Dear TAKESHI NAGASHIMA Greeting from Cheng Lay Guesthouse , Siem Reap ,Cambodia . It was so nice and wonderful to read your comment or review here.It really powerful to let us to improve more of our services and keep up our good work.Just sometime we sit at Restaurant front side that you didn't see at front desk because the same and easy looking outside ,so i saw you always go out or in. Once again, thanks for your great comment here. On behalf of our family, would like to wish you all the best and happy travel wherever you may go! Have a really nice day and we all here wish to see you again soon. Best wishes with kind regards , Sok San (Mr)

8/10 Good

mmmh

Travelled with family and small children, Business traveller
Liked: Staff & service
ロケーションが良いです。エレべーター無しの4階がちょっときつかったけれど、宿の人たちも愛想よく気持ちいい感じでした。
Stayed 5 nights in Mar 2019
Response from Sok San on 24 Mar 2019
Dear Value Customer Greeting from Cheng Lay Guesthouse , Siem Reap ,Cambodia . It was so nice and wonderful to read your comment or review here. It really powerful to let us to improve more of our services and keep up our good work. Once again, thanks for your great comment here. On behalf of our family,If you seating you seating outside you should take care yourself if inside we clean everyday no have mosquitoes , would like to wish you all the best and happy travel wherever you may go! Have a really nice day and we all here wish to see you again soon. Best wishes with kind regards, Sok San (Mr)

10/10 Excellent

TSAI JUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
旅館位置佳
離熱鬧圈很近、吃喝玩樂相當方便、旅館人員相當親切
Stayed 3 nights in Aug 2018
Response from Sok San on 22 Aug 2018
Dear TSAI NUNG Greeting from Cheng Lay Guesthouse , Siem Reap ,Cambodia . It was so nice and wonderful to read your comment or review here. It really powerful to let us to improve more of our services and keep up our good work. Once again, thanks for your great comment here. On behalf of our family, would like to wish you all the best and happy travel wherever you may go! Have a really nice day and we all here wish to see you again soon. Best wishes with kind regards, Sok San (Mr)

8/10 Good

Laszlo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 2 Mar 2017
Dear Value Customer Greeting from Cheng Lay Guesthouse, Siem Reap ,Cambodia . On behalf of hotel management, I am would love to express our sincere thanks for your recent stay and take your value time write us the review. We are hopefully you will choose us again for your next visit. Best and regards Sok San (Mr)

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel economico
Camera grande e posizione centrale a 2 minuti da pub street, il bagno è piccolo. Il servizio di pulizia è molto scarso e la colazione molto scarsa. Lo staff è molto cordiale e disponibile anche per l'organizzazione dei vari tour.
Response from General Manager on 23 Nov 2016
Dear Value Customer Greeting from Cheng Lay Guesthouse ,Siem Reap ,Cambodia . Thank you very much for your spend value time give us good commend ,thank you so much for your recent stayed and satisfied our facilities and services. All your appreciated with our facilities and services we are very much happy ! Thanks and we are looking forward to serving you again soon. Best Regards Sok San (Mr) General Manager

10/10 Excellent

ono, japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the most friendly guest house
I really really happy to find this guest house. my friend can speak Chinese so he could communicate with the owner. the clerks are so nice. when I get hurt in ankor wat, they take care for me so much. the room was clean and big. Shower does not have any problem. the restaurant is in first floor. there was very good too. everything cheep and delicious. we did not go other restaurant after we know their restaurant is good. I promise this guesthouse make you happy.
Response from Sok San on 9 Sept 2016
Dear Value Customer Greeting from Cheng Lay Guesthouse ,Siem Reap ,Cambodia . On behalf of hotel management, I am would love to say thank you so much for your recent stayed and appreciated with our facilities and services.All your satisfied we are very much happy ! We are looking forward to serving you again soon. Best Regards, Sok San (Mr) General Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
ที่พักเป็นกันเองใจดี
สภาพห้องและสถานที่ตั้งเหมาะสมกับราคา เจ้าหน้าที่ทุกคนเป็นกันเองใจดีมากมาก ช่วยเหลือทุกอย่างไม่โก่งราคา แต่เสียอย่างเดียวไม่มีโทรศัพท์ในห้องพัก ทำให้เราที่พักอยู่ชั้นบนสุดคือชั้นสาม ต้องเดินลงบันไดมาขอความช่วยเหลือกลางดึก เนื่องจากน้ำตัดกลางคันขณะสระผม นี่คือความลำบากอย่างมาก ส่วนอาหารอร่อยแต่ทำช้าหน่อย ไม่แพงมากแต่ให้เนื้อน้อยใส่แต่ผักให้ดูเยอะ เครื่องปรับอากาศทำความเย็นช้ามาก จนต้องเปิดพัดลมไปด้วยทั้งคืน และสิ่งสุดท้ายคือเรื่องตู้เย็นไม่สามารถเปิดตลอดเวลา เนื่องจากไฟจะตัดเมื่อเอาคีย์การ์ดออก เลยไม่เข้าใจว่าจะซื้อของกินมาเก็บไว้ได้ยังไง
Response from Sok San on 25 Jan 2018
Dear Value Customer Greeting from Cheng Lay Guesthouse Siem Reap ,Cambodia . It was so nice and wonderful to read your comment or review here. It really powerful to let us to improve more of our services and keep up our good work. Once again, thanks for your great comment here. On behalf of our family, would like to wish you all the best and happy travel wherever you may go!the shower we can change big or small but i think you not change that water still small like that . Have a really nice day and we all here wish to see you again soon. Best wishes with kind regards, Sok San (Mr)