Front of property

Reviews of Angkor Panoramic Boutique Hotel

3.5 out of 5
Angkor Panoramic Boutique Hotel
Wat Bo Rd., Wat Bo Village, Sala Kamreuork, Siem Reap

Reviews

8.4

Very good

Rating 10 - Excellent. 63 out of 164 reviews" "
Rating 8 - Good. 72 out of 164 reviews" "
Rating 6 - Okay. 20 out of 164 reviews" "
Rating 4 - Poor. 7 out of 164 reviews" "
Rating 2 - Terrible. 2 out of 164 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

BORIBAUR, Noisy-le-Grand

Travelled with partner
Liked: Staff & service
The whole place needs renovation. Spacious but so old.
Stayed 2 nights in Apr 2024
Response from Angkor Panoramic Family on 19 Apr 2024
Thank you for your feedback, We will take your feedback into discussion with the management team. Best regards,

10/10 Excellent

Dwayne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Angkor Panoramic Family on 21 Jan 2024
Dear Dwayne,Thank you so much for your value time with Angkor Panoramic Boutique Hotel, very appreciated for your time to review us. Looking forward to welcoming you again in the future.Best regards,

10/10 Excellent

Brian

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very warm and welcoming. They were able to accommodate our requests and very polite.
Response from Angkor Panoramic Family on 15 Jan 2024
Dear Brian,Greeting from Angkor Panoramic Boutique HotelThank you so much for your leaved a review, we are deeply apology for a matter and regretted your had a short time with us. Hope to see you again in the near future.Best regards,

6/10 Okay

Steven

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel was below average but staff were very good. Check-in was fantastic as rep saw us arrive and came outside to help. It was quick and easy. Hotel had too many insects…hallway was full of insects as well as the room (dead bugs in bathroom). I can understand having insects in the hallway due to open concept but it was not acceptable for the room. I thought hotel was recently renovated within past 4 years but it looks quite older. Pool was decent but water was too cold.
Bathroom needs to be renovated. Hot water was not evident on the 1st day.
Stayed 3 nights in Dec 2023
Response from Angkor Panoramic Family on 6 Jan 2024
Dear Mr. Steven,Greeting from Angkor Panoramic Boutique HotelThank you so much for your stayed with our property, the insect we already fixed we had contact to the company to spry killed. We are deeply apology for this matter, we already fixing the problems. I hope that you can give us a chance to serve you again in near future to see who much we improved.Best regards,

10/10 Excellent

Matthew

Stayed 1 night in Oct 2023
Response from Angkor Panoramic Family on 3 Dec 2023
Dear Matthew,thank you so much for your wonderful stayed, we are very glad to seeing your value feedback. Look forward to welcoming you again in near future.

10/10 Excellent

Lynley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks for a comfortable , affordable stay
All good, the hotel was great, breakfast food was great, no complaints
Stayed 2 nights in Mar 2023
Response from Angkor Panoramic Family on 21 Jan 2024
Dear Lynley,Greeting from Angkor Panoramic Boutique HotelThank you so much for your time to stayed with us, very appreciated for your stayed. Looking forward to welcoming you again in the near future. Best regards,

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and comfy room
Great hotel! It was a last minute (same day) booking and I got lucky!! Very capable and kind staff, clean and comfy rooms, and easy location. The staff is really special. Very kind and helpful. WiFi is a little slow but otherwise this is a great value! For the price it has to be one of the best options if you want to be in town. Will stay again.
Stayed 1 night in Jan 2023

4/10 Poor

Amanda

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Pretty grim really despite pleasant staff
Good sized room, pretty dusty, truly awful towels (take your own !) pee coloured and so thin you could see though them. Breakfast was horrible, the muesli lively with ants!
Stayed 1 night in Dec 2022

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
USA
I really enjoyed staying here. Friendly staffs & connivence to all places.
Stayed 7 nights in Nov 2019
Response from Panoramic's Family on 14 Nov 2019
Thank you so much for your wonder stayed. Hope to see you again later.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I wasn’t expecting anything special from this hotel. I choose it based on its good reviews and complimentary hotel pick up service. It was a nice hotel but it was very basic and traditional. It was clean and the staff were both friendly and helpful. The driver they sent to pick us up was amazing. I believe his name was Vinpol and he was the kindest man we met on our whole holiday. Not only did he pick us up when we arrived, he took us all around the temples and waited for us at each stop telling us a little bit about the sites. He also took us back to the airport when we left. He even got us water and a plaster when my mother fell over – he was such a kind man! I’m not sure if he’s employed by the hotel or is just hired as a taxi for them but he’s a treasure to them! The hotel also has a rooftop restaurant which is lovely to sit and watch the sunset. Whilst the breakfast was only average, we did enjoy a lovely evening meal there with reasonably priced drinks! My only real complaint about this hotel was the terrible wifi service which DID NOT work in the room at all; we could only use it in the lobby area which wasn’t very good. Nevertheless, it was exactly what we needed for a one night stay.
Stayed 2 nights in Feb 2019
Response from Angkor Panoramic on 28 Oct 2019
Dear Value Guest, Thank you and we will improve on our internet Wi-Fi as per commended. Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Value for money. Close to the city center for foods, drinks and shopping. Hotel staff were friendly and helpful. Room was spacious. Beautiful place for breakfast and happy hours drinks.
Stayed 4 nights in Jun 2019
Response from Panoramic on 3 July 2019
Thank you so much for your value feedback, look forward to welcoming you again in near future. Best regards,

6/10 Okay

Alejandro

Liked: Cleanliness, staff & service
Interesting stay in Siem Reap at a cheap hotel
Interesting stay at the Angkor Panoramic Boutique Hotel. I paid $95.96 for 4 nights at this hotel via Hotels.com. You get what you pay for here. Pros: - Picked me up at airport in Tuk-Tuk - Large rooms - AC (when the power works) - Wifi - Pool - Drink prices at the bar Cons: - Power went out about 12 times in my 4 nights there - No cold water in the shower unless you leave it running for 5-10min during the day - this is horrible since it's so hot/humid outside. - All towels came with stains - Charged me $12 for what they said was 4KGs of clothes without showing me the scale (I washed the same clothes in Hong Kong a week before and it weighed out to 1 or 2KG). - Walls are thin so you can hear them start hammering and using power tools every morning at 9am. - Room was dark and one of the lamps didn’t work. - Saw a mouse run through the lobby.
Stayed 4 nights in Apr 2019
Response from Panoramic's Family on 7 June 2019
Dear Alejandro, Greeting from Angkor Panoramic Boutique Hotel Thank you so much for your sharing your feedback after your stayed. Very appreciated for your all positive comment and also do apology about weak point. Allow me to explain to you about electric went off, whole of Siem Reap city we are development through out the hotels, restaurant, and guesthouse are increased and the power supply not enough that's why our government tried to get some more power from our neighbor like Vietnam and Lao, during that time we have some technician issued. But during power cut of we have our generator for spare when no have electric off. The hot water system we have control regular but we are not sure that your moving cold and hot are correctly or not. We understanding some of towels are stains but your can call our receptionist for exchange because our services 24 h and during that time we are in hot season and our government water also supply not enough and the water came no clean make our laundry we hard to clean. If you feel incorrect please fact to fact because we are sure that our staffs are not cheating. Anyways, thanks for your bring all those comment. Hopefully, you can coming again in next time and we serve a better service for you. Best regards

10/10 Excellent

Ben, Busan, Korea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with excellent rooms and friendly, helpful staff. Easy walking distance to the market area & Pub Street.
Stayed 4 nights in Feb 2019
Response from Savon on 27 Feb 2019
Hi Ben, Thank you for your value time to commend us, hope to see you again. Best regards,

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was really good, breakfast was delicious
Stayed 2 nights in Feb 2019
Response from Angkor Panoramic Hotel on 8 Feb 2019
Dear Andres, Thank you so much for your kind rating us 10/10, we appreciated for your feedback. Look forward to welcoming you again soon. Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay. The staff were very helpful and polite. Limited selection of breakfast but well prepared, so not bad.
Stayed 2 nights in Dec 2018
Response from Panoramic's Family on 4 Jan 2019
Dear Value Guest, Thank you very much for your feedback, very glad to hearing that your a pleasant stayed. We will inform to the restaurant to more selection. Thanks,

2/10 Terrible

Verified traveller

Stayed 1 night in Dec 2018
Response from Savon on 3 Jan 2019
Dear Value Guest, We are so sorry that your stayed not satisfy, if you could commend about your dislike would be much better for improvement. But regretted you did not write something, but anyway thanks for your stay and hope you give us a chance to improvement. Best regards,

6/10 Okay

Nerissa

Disliked: Cleanliness, staff & service, property conditions & facilities
Not a 4 Star accommodation
Reception was not accommodating nor welcoming. Room was not very clean. Stayed here as 3 of 4 nights were included in our tour package. Sheets did not appear to be fresh on our first night. Never changed bed linen in all 4 nights we were there. Towels were well worn. Hot breakfast choices were very limited. Location was not convenient to pub street, it’s approximately 20 minutes walk which is ok in the evening but not in the middle of the day when it’s 36C.
Response from Panoramic's Familiy on 11 Apr 2018
Dear Nerissa, We do apology for your stay uncomfortable, we will check on this with our room made. Please inform to our front desk if you need any assistance regarding your stay. Thank you, Panoramic's Family

10/10 Excellent

Rajasekar, Thanjavur, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Room is more spacious, centrally located, neat & clean. Breakfast is delicious with varities. Staff are highly polite and helpful
Stayed 1 night in Mar 2018
Response from Savon on 23 Mar 2018
Thank you very much for your time review us, highly appreciated and looking forward to welcoming you again in near future.

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, huge rooms, great staff
It's an older building but kept clean. Rooms are huge but dated. Food was good, maybe a little expensive. The staff were fantastic, arranged bikes, transfers, tours and massages all at a good price and done with a smile.
Stayed 4 nights in Mar 2018
Response from Savon on 12 Mar 2018
Dear Mr. Christine, Thank you very much for your value stayed, we are very happy to got your commend. All our family's look forward to welcoming you again in near future. Best regards,

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2018
Response from Savon on 8 Mar 2018
Dear Marty, thank you so much for your value rating, appropriated and look forward to welcoming you again in near future. Best regards,

4/10 Poor

Susan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Try to avoid
The first room we were given was not the deluxe that we had booked and we slept in it for 1 night...when we opened the wardrobe a million mosquitoes flew out and when we woke we had been bit to death....the sheets were grubby and you wouldn’t have dried a dog on the towels....we were upgraded to the room we had reserved the next day which was ok.the restaurant was on the 6th floor...rooftop and could have been a lovely place to chill but breakfast was served here and nothing was covered so flies got to it before the guests....it’s a shame because the staff were lovely and some talc could make it really nice...a lot of the rooms faced blank walls and the pool left a lot to be desired.its not a boutique hotel and should be a last resort booking...WiFi hit and miss
Stayed 4 nights in Jan 2018
Response from Savon on 31 Jan 2018
Dear Susan, Thank you very much for your leaved your comment in this page, we already checked your reservation and we see that your booking is not deluxe room. That's why we assigned with superior as reservation booked. Not right a million mosquitoes, if you wrote like this nobody believed. Thank you,

10/10 Excellent

Malin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, helpful staff, pool great after exploring temples. Walking distance to nightmarket and pubstreet, though a tuktuk theres 3$ if you dont want to walk.. would recommend
Stayed 1 night in Jan 2018
Response from Savon on 17 Jan 2018
Dear Malin, Greeting from Angkor Panoramic Boutique Hotel Thank you very much for your positive review, very high appreciated for your kind feedback. All our staffs look forward to welcoming you again in near future.

10/10 Excellent

Kanwaljit Singh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2017
Dear Value Guest, Thank you very much for your value positive feedback, we are very glad to hearing that your stay very excellent. All our team are look forward to see you again in next future. Best regards, The Management

8/10 Good

Anthony, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and affordable stay in Siem Reap.
Overall this was an excellent place, good location. The Staff were exceptional, professional and most helpful. Room included a continental breakfast on the roof top restaurant. Whilst the hotel was a little dated it was never the less in good condition and good value for the price. Our room did not have a view (Sadly). Our Tuk Tuk driver was the best.
Stayed 3 nights in Dec 2017
Response from Management on 25 Dec 2017
Dear Value Guest, Thank you very much for your value time to review us, we well noted about your comment. We will trying to improved about our services. Look forward to welcome you again in the future. Best regards

10/10 Excellent

Robert, surfers paradise QLD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute perfection in every aspect
We absolutely loved our stay this place is absolutely faultless , a must place to stay and yes we will be back
Stayed 2 nights in Sep 2017
Response from Savon on 11 Oct 2017
Dear Mr. Robert, Thank you very much for your loved your stay with us, we are very appreciated for your value positive feedback. All staffs, look forward to welcoming you again in the future. Best regards,

10/10 Excellent

S,V,KUMAR, KENT, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
VALUE FOR MONEY HOTEL
VERY COMFORTABLE HOTEL CLOSE TO THE CITY. VERY FRIENDLY STAFF. SECURITY IS GOOD AND ROOM SERVICE IS VERY GOOD.
Response from Savon on 11 Oct 2017
Dear S,V,KUMAR, Thank you very much for your value time to stayed in our hotel, we are very appreciated for your positive feedback. We are look forward to welcoming again in future. Best regards,

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 2 nights in Aug 2017
Thank you very much for your leaved rating. Very much appreciated.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious suite room
We were in a 1 br suite room. It was spacious. Room was clean. Good location. Lighting was poor inside the room as well as hallway. Elevator was under repair when we were there in July 2017. Bfast was good. Front office staff could speak English. Pool was good size although very deep. Massage was room service. Except for the poor lighting, Overall, experience was great!
Stayed 3 nights in Jul 2017
Response from Savon on 5 Aug 2017
Dear Value Guest, Greeting from Angkor Panoramic Boutique Hotel Thank you very much for your value time to review us, we were very much appreciated for your kind to share your feedback. For light in our family suite room we will put another light as your commended. But anyway, thanks for your stay and look forward to welcoming again in near future. Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice boutique hotel for a great price.
A nice boutique hotel in the heart of Siem Reap. Staff is more than willing to get you transportation to tour the temples. $20 per night.
Stayed 1 night in Jul 2017
Dear Value Guest, Thank you very much for your value time to stay in our hotel, we are happy to service all travelers who stay in our hotel. All staffs, look forward to welcome you again in next trip if you plan to Siem Reap Cambodia. Best regards, The management

8/10 Good

jenni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location on other side river from pub st
Service and location good. Small pool which is good for cooling off. Try not to stay on floor below breakfast space
Response from General Manager on 23 Feb 2017
Dear Jenni, thank you very much for your comment, we will take note for your comment about level 5 floors. I will take improvement about this. Best regards, Savon

6/10 Okay

SHERIN

Disliked: Cleanliness, property conditions & facilities, room comfort
I was disappointed when I checked in and had to kill 2 bugs in my bathroom. Then, i went to take a shower and found no hot water. I did call to let the staff know and one came to check buti was not told when water would be available so i ended up shpwerimg om my friends room my whole stay.
Response from General Manager on 5 Jan 2017
Dear Sherin, Greeting from Claremont Angkor Boutique Hotel Please do apologies to regarding our problem with your recently stay in our hotel. It was not our intention to do this saturation, I am really so sorry for this problem happened. We would like to accept your comment for improve our future service. If there was any good that came out of this unfortunate experience, it is that I have grown and learned alternative approaches to these situations. Thanks for give us a chance again to provide our service and we promised pay in attention all the time never happened again. Please accepted my apologized with high respected. Sincerely Yours, The manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 3 Oct 2016
Dear Value Guest, Greeting from Claremont Angkor Boutique Hotel Thank you very much for your great stay and leaved a positive rating, very much appreciated for your kind sharing your stay in our properties. All our staffs look forward to welcoming you again in near future. Best regards, Savon

10/10 Excellent

i'm Savon, Cambodia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stayed
Very nice boutique hotel, located in center walking distance pub street, old market, night market, central market. Just 10 minutes to Angkor Wat by tuk tuk and 15 minutes from airport. Would be recommended to all travelers
Response from Savon on 21 July 2016
Dear I'm Savon, Thank you for your positive review, we were happy to hearing that you have a great stay in Claremont. We look forward to welcoming you again in near future. Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Response from Savon on 16 July 2016
Dear Value Guest, Greeting from Claremont Angkor Boutique Hotel Thank you very much for your value rating, we are look forward to welcoming you again soon. Best regards,

10/10 Excellent

Jade, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place
Wonderful staff, really friendly and helpful, breakfast was good on a really lovely roof terrace and they will put together a packed breakfast if you are going out early to see the temples. Great pool area, 5 min walk into the centre - pub street etc, would definitely stay here again
Response from Savon on 25 June 2016
Dear Jade, Greeting from Claremont Angkor Boutique Hotel Thank you very much for your time to stay with our hotel and get back with a positive review. It really appreciated for your comment, all our staffs look forward to welcoming you again in near future. Best regards,

8/10 Good

yaacov, Tel aviv israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel
We have been there fot 3 nights and we have fun .it is neer to evry where . And breakefast was very good.
Response from Savon on 11 June 2016
Dear Yaacov, Greeting from Claremont Angkor Boutique Hotel Thank you very much for your wonder stay with us and post a value feedback to sharing your experience to all travelers. All staff are look forward to welcoming your again in near future. Best regard,

8/10 Good

Jose vicente, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are all courteous and accommodating . Good location and nice hotel
Response from Savon on 25 June 2016
Dear Jose Vicente, Greeting from Claremont Angkor Boutique Hotel Thank you very much for your choosing Claremont Angkor Boutique Hotel for your stayed in Siem Reap, Angkor Cambodia. On behalf of Claremont Angkor Boutique Hotel we are grateful for your review on Hotels.com and it is very important for us. If you don't mind, could you please recommend us to your friends or family for their future trip in Siem Reap Cambodia. Thanks again for your positive review and we hopefully to welcoming you again when you're in Siem Reap Cambodia. Best Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room size
The room size of the family suite was great for our family (couple with 3 teenagers). The hotel is a little old but it's still okay. The buffet breakfast wasn't that great (little choices) but it serves its purpose. Don't bother with the massages though, it wasn't worth-it.
Response from Savon on 30 Jan 2016
Dear Value Customers, Greeting from Claremont Angkor Boutique Hotel Thank you very much for your stayed with our hotel properties, and your feedback. I really appreciated for your comment about breakfast and massage, we will check with our restaurant for improvement. We will talk to the massage manager about that your comment as well as. Best regard,

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Good for its price.
The room size of the family suite was great for our family (couple + 3 teenagers). The hotel is a little bit old but still okay. Buffet breakfast wasn't great but will do.
Response from Savon on 30 Jan 2016
Dear Value Customers, Thank you very much for your time to review us, we really glad to get your feedback. We will pass your review to our management for improvement. Anyway, thanks for your stay and good comment. All Claremont Angkor Boutique Hotel staff look forward to welcoming your again in near future. Best regard,

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoyed my stay and the would recommend this place to anyone
Response from Savon on 21 Nov 2015
Dear Rochelle, Thank you very much for your rating us, we really appreciated for your commend. Best regard, Savon

6/10 Okay

Melodye

Disliked: Cleanliness, property conditions & facilities, room comfort
Response from Savon on 25 June 2016
Dear Value Guest, Greeting from Claremont Angkor Boutique Hotel Thank you very much for your choosing Claremont Angkor Boutique Hotel for your stayed in Siem Reap, Angkor Cambodia. On behalf of Claremont Angkor Boutique Hotel we are grateful for your review on Hotels.com and it is very important for us. If you don't mind, could you please recommend us to your friends or family for their future trip in Siem Reap Cambodia. Thanks again for your positive review and we hopefully to welcoming you again when you're in Siem Reap Cambodia. Best Regards,

10/10 Excellent

Michael, Sydney Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
This is a great place to stay. From check in to check out I was very impressed. The rooms are a little bit older, but very comfortable. The staff could not do enough for you, on the second last day of my stay I put some laundry in and told the staff I was checking out in the morning. It was returned to my room 2 hours later all done! Good breakfast on the roof, I would stay here again for sure.
Response from Savon on 22 Sept 2015
Dear Michael, Thank you very much for your positive review, we really appreciated for your review. Look forward to welcoming you again in next trip. Best regard,

10/10 Excellent

Sao Wan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Savon on 21 Nov 2015
Dear Sao Wan, Thank you very much for your positive review, we really appreciated for your review. Look forward to welcoming you again in next trip. Best regard, Savon

8/10 Good

Phillip, Hua Hin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, great staff, comfortable room.
Had two nights here as I wanted to visit Angkor Wat. Hotel was easy to find, couple of dollars in a tuk tuk from the bus station where we got dropped off. Staff are incredibly helpful, speak really good English and gave a very detailed brief about the hotel and what they offer. I needed 2 bus tickets to get me back to Bangkok and the man from reception went down to the bus station to get them for me and I had the tickets in my hand 20 minutes later. Room was spacious and comfortable, good wifi throughout the hotel. Decent buffet selection for breakfast which is served on the rooftop. About a 10 minute walk to Pub street and the local markets so very convenient. I would stay here again and recommend it to friends and family.
Response from Savon on 25 June 2016
Dear Phillip, Greeting from Claremont Angkor Boutique Hotel Thank you very much for your choosing Claremont Angkor Boutique Hotel for your stayed in Siem Reap, Angkor Cambodia. On behalf of Claremont Angkor Boutique Hotel we are grateful for your review on Hotels.com and it is very important for us. If you don't mind, could you please recommend us to your friends or family for their future trip in Siem Reap Cambodia. Thanks again for your positive review and we hopefully to welcoming you again when you're in Siem Reap Cambodia. Best Regards,

10/10 Excellent

Agustina, Argentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with good location
The Hotel is well located, walking distance to the market and restaurants, anyway in Siem Reap you can go anywhere with a tuk tuk. We stayed in a family room which was really comfortable, it was two bedrooms connected. Hotel staff is friendly and helpful. Would definitely recommend.
Response from Savon on 23 Apr 2016
Dear Value Guest, Greeting from Claremont Angkor Boutique Hotel Thank you very much for your choosing Claremont Angkor Boutique Hotel for your stayed in Siem Reap, Angkor Cambodia. On behalf of Claremont Angkor Boutique Hotel we are grateful for your review on Expedia.com and it is very important for us. If you don't mind, could you please recommend us to your friends or family for their future trip in Siem Reap Cambodia. Thanks again for your positive review and we hopefully to welcoming you again when you're in Siem Reap Cambodia. Best Regards,

10/10 Excellent

YOUNGSEOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Savon on 25 June 2016
Dear Value Guest, Greeting from Claremont Angkor Boutique Hotel Thank you very much for your choosing Claremont Angkor Boutique Hotel for your stayed in Siem Reap, Angkor Cambodia. On behalf of Claremont Angkor Boutique Hotel we are grateful for your review on Hotels.com and it is very important for us. If you don't mind, could you please recommend us to your friends or family for their future trip in Siem Reap Cambodia. Thanks again for your positive review and we hopefully to welcoming you again when you're in Siem Reap Cambodia. Best Regards,

8/10 Good

Keng C Kwan, USA

Liked: Staff & service, property conditions & facilities, room comfort
Reasonable Priced Accomodation
Conveniently located and reasonable priced accommodation. Free Breakfast at the top floor. Staffs are helpful and willing to please guests by all means.
Response from Savon on 18 July 2016
Dear Keng C Kwan, Greeting from Claremont Angkor Boutique Hotel Thank you very much for your choosing Claremont Angkor Boutique Hotel for your stayed in Siem Reap, Angkor Wat Cambodia. On behalf of Claremont Angkor Boutique Hotel we are grateful for your review on Expedia page and it is very important for us. If you don't mind, could you please recommend us to your friends or family for their future trip in Siem Reap Cambodia. Thanks again for your positive review and we hopefully to welcoming you again when you're in Siem Reap Cambodia. Best Regards,

10/10 Excellent

Timothy, Kuala Lumpur, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located, pleasant hotel & friendly staff
The hotel is located about less than 2km away pubstreet and the other night time attractions. It is a just simple walk down the main road and it is really safe to walk even at night. As for the hotel, the staffs are extremely friendly and helpful. Asked for additional items like towels and pillows and they were all provided. The complimentary buffet breakfast was of a very good spread too, surprisingly.
Response from Savon on 18 July 2016
Thank yo very much for your positive review.

8/10 Good

Natalie, san diego, ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location/great staff
This hotel was lovely with a top floor terrace where they have a free breakfast every morning and an extremely friendly staff. Bike rentals were $3 and the pool was nice as well. Conveniently located near the French quarter. The only reason I didn't give 5 stars was bc their wifi connection was very inconsistent.
Response from Savon on 16 Dec 2016
Dear Natalie, , Greeting from Claremont Angkor Boutique Hotel Thank you very much for your choosing Claremont Angkor Boutique Hotel for your stayed in Siem Reap, Angkor Wat Cambodia. On behalf of Claremont Angkor Boutique Hotel we are grateful for your review on Expedia page and it is very important for us. If you don't mind, could you please recommend us to your friends or family for their future trip in Siem Reap Cambodia. Thanks again for your positive review and we hopefully to welcoming you again when you're in Siem Reap Cambodia. Best Regards,

2/10 Terrible

Verified traveller

Disliked: Staff & service
Quiet hotel but unacceptable service
I stayed at the Angkor Claremont for five nights a few weeks ago and I must say that it was a disappointing experience. The general facilities were reasonable and the location was suitable for me in the sense that although it was not walking distance from the Bar Street but at the same time it was very quiet. The problem is the hotel staff. Like most Cambodians that I met, they were very friendly and pleasant people. However their level of English was way below the minimal level needed to work in a hotel for foreigners. Far below the level of guides and restaurant waiters (understandable), far below the level of tuk-tuk drivers (surprising). I would go as far as to say that the level was not even as good as those people working in street stalls (not acceptable). Also if they do not understand then they should indicate that they do not understand, instead of saying "yes" or "no problem". At least then you would make alternative arrangements rather than being disappointed later. I should add the night staff was even worse. Even in small town $10 guest houses in the far North, I got relaible hot water and room cleaned every day. However I regret that this was not the case for this hotel.
Response from Savon Vy on 15 Nov 2014
Dear Value Clients, On behalf of Claremont Angkor Boutique Hotel, kindly accept our sincere apologies for your experience with our hotel. We genuinely regret the inconvenience caused to you because of this. As a gesture of good will, we request you to kindly accept my apology. I am sure you would pardon the mistake on our part this time and would continue your business association with us. We reassure you of our co-operation and look forward to a more positive association with you in the future as well. Yours Sincerely, Savon Vy Operation Manager