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"Nice room comfortable bed..No walk in shower .I felt unsafe with my arthritis getting and out of bath.It should be noted that at the time the lift or escalator down to the train platform was not working."

"Staff very helpful but was unable to reach them by phone after 3 attempts and even left a message. Lady at check in (Shanas) very helpful and provided a map of city and metro. She took her time with us and was very pleasant and helpful. Complimentary coffee was nice . Crazy system of using Pink shuttle bus. Sometimes needed a pass that either no one looked at or they collected and you couldn’t reuse. Don’t even know the purpose of needing a “pass”. Staff made a big deal about giving out free passes."

"Perfect for those who have an early morning flight from BER and need a place that allows for quick access to the airport."

"Just the perfect option for a short stay before a flight from BER, amazing optonions of food just outside, and nice location near airport or S-Bahn by a 10min walk."

"Good"

"Very friendly and helpful staff, will give a free city ticket for all public transit in Berlin that can be used from the day you check in to the day you check out. Comfortable and clean room with essential toiletries, clean tap water. Great location, just an 8 minute walk from the train station. "

"The resort was excellent and the pools were warm and clean. The Sauna in my room was amazing. Checking in after 9 is painful."

"Clean room near to train station. Staff is very nice. "

"We booked a room inside the dome expecting convenience, but the location was surprisingly far from the pools. The room itself was disappointing as we found sand on the bed, dust throughout, and several maintenance issues. The sink wasn’t draining properly, which made showering difficult since we had to keep turning the water off and on to prevent the shower box from flooding. The Wi‑Fi also didn’t work inside the room despite showing full signal. We requested a room change, but the alternative offered was even farther away and in worse condition. The pools, however, were excellent, well maintained and easily the best part of the stay. It’s unfortunate that the room experience didn’t match the quality of the pool area."