Outdoor pool

Reviews of Maison kasba bonheur & bien ĂȘtre

5 out of 5
Maison kasba bonheur & bien ĂȘtre
Douar Ifrane Commune, Sidi Kaouki, Route de AĂ©roport, Sidi Kaouki, Essaouira

Reviews

8.4

Very good

Rating 10 - Excellent. 4 out of 6 reviews" "
Rating 8 - Good. 1 out of 6 reviews" "
Rating 6 - Okay. 0 out of 6 reviews" "
Rating 4 - Poor. 0 out of 6 reviews" "
Rating 2 - Terrible. 1 out of 6 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

5.0/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I regreted that i stayed in this place. It was very hard to locate as it was in a rural area with no visible signs. The staff was freindly but poorly managed. The owners are still learning the hopitality business at the guests expences. Be aware of the high diner prices. There was not a menue available at the time of our stay. During breakfast they don't serve water unless you ask for it and if you get cheese you canot have yogurt... silly senseless rules. The bottom line is save you money and try somewhere else. Looked like a scammed owned and managed place.
Stayed 3 nights in Jul 2021
Response from Gilles on 3 Aug 2021
Dear Sir, My house is located in Ă  rural area what everybody knows, the Moroccan law is pretty strict regarding private signs and besides i will not fill the maroccan countryside signs, everybody in the village know the property so we do not have this probleme in general, but sure there is no street numbers in the area
 Regarding this question of water, we told you that we do not serve bottled water because we extract 30 cubic meter of pure water per day from a 120 m deep forage, this water is very mineral as it was your question, totally bacteria free and strictly controlled by the administration, so we do not see the interest for anybody to have that done in another place, put in plastic bottle, then in a truck, then in a supermarker, then in bins for not being recycled etc, Regarding the diner I regret you consider that 13 euros for a fresh Essaouira fish plate served in porcelaine, in a private 10 000 square meter property is scandalously high but it is a question of standard, Regarding breakfast you notice that it is very big and appreciated in the house with traditionnal product made in the house, the yogurt and cheese we are talking about (not a traditionnal feature at all) are back up product generaly for children, so of course you can have them both but everybody will understand that it is not the basis of our offer and interest, As a conclusion it is my property that is open to people who understand it, like to walk off the road in luxurious private places, still firendly, it is one of the very few official « first category establishment » in Essaouira, it is not a chain hotel which are very nice but completely different. We do not receive more than three or four families in the same time in spite of the very big premisses, and that in order to keep the spirit of the place, in general people like very much the property and we establish a friendly relation with them through shared values, we were not in line on a few basic point that is obvious, Have Ă  nice hollyday

10/10 Excellent

patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
le paradis existe! il est lĂ , chez Emma et Gilles
trÚs jolie propriété, accueil chaleureux, endroit calme et reposant, trÚs jolie piscine, chambre confortable, petit déjeuner super et surtout la cuisine d'Emma !!! un vrai régal servie dans un service en porcelaine diffÚrent tous les jours ! n'hésitez pas à manger sur place et à gouter entre deux plats marocains quelques senteurs Camerounaises un vrai bonheur! encore merci à vous deux pour nous avoir fait vivre un super séjour
Stayed 5 nights in Oct 2022
Response from Emma et Gilles on 18 Nov 2022
Chers amis,Un grand merci pour votre visite et votre trĂšs agrĂ©able compagnie, nous sommes trĂšs heureux et fiers Ă©galement que la propriĂ©tĂ© ait contribuĂ©e Ă  vos bonnes ceci vacances et d’autant plus que votre avis est extrĂȘmement Ă©clairĂ© et professionnel. Emma me souffle de passer le bonjour Ă  votre petite prune qui nous a Ă©clairĂ© de sa bonne humeur et sa gentillesse !A trĂšs bientĂŽt nous l’espĂ©ronsEmma et gilles

8/10 Good

Farid

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Rustig verblijf in een mooie omgeving. Alles was proper. Verse handdoeken iedere dag en kamer gepoetst. Lekker maar eenvoudig ontbijt. Matrassen waren wel van slechtere kwaliteit. Gilles en Emma zijn zeer vriendelijke en hulpvaardige uitbaters.
Stayed 2 nights in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay - enjoyed every minute!
It was the perfect stay in an real Oasis! From our arrival on we experienced great hospitality and service. The breakfast is awesome. The whole Maison is wonderful designed and the Pool has the perfect temperature for a refreshing cool down. We can highly recommend this Hotel.
Stayed 2 nights in Sep 2019
Response from Emma et Gilles on 1 Oct 2019
Thank you very much for your evaluation, it is a great ecouragement for us and our staff. we hope you returned safely home. we were so happy to meet nice people like you !! Could you please copy your evaluation in trip advisor ? See you soon ! Emma et Gilles

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Zakarias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique SĂ©jour!
Ce sĂ©jour a Ă©tĂ© magnifique! Service irrĂ©prochable et au petit soin! Un grand merci Ă  Emma et Abdel ainsi qu'Ă  toute l'Ă©quipe Maison Kasbah Bonheur & Bien-ĂȘtre. Si jamais vous ĂȘtes de passage Ă  Essaouira, je vous conseille vivement d'y aller! Cordialement, Zakarias
Stayed 5 nights in Jul 2019
Response from Emma et Gilles on 15 Aug 2019
Bonjour Merci de votre message qui nous encourage dans nos efforts, nous avons également été trÚs heureux de recevoir votre trÚs gentille famille et espérons vous revoir bientÎt à Essaouira. Pouvons nous vous demander d'avoir la gentillesse de porter également cet avis sur le site Tripadvisor qui est également trÚs suivi ? Encore merci de votre visite ! Emma et Gilles