Independent in Shunan

"Nice new hotel 3* , three years old, modern design , very clean and Japanese minimalist. Onsen on building Breakfast was ok but nothing special Room was new well kept, with kimono in room. Lot of izakaya nearby Price was excellent considering its 50km from Hagi ceramic city. "

"Room was clean but random hairs left behind. I traveled with spouse and 8 year old child. When I asked for a towel, there was a 100 yen charge so I declined and we shared a towel. When I parked there was no explanation of the charges or how it worked. Very limited English. It’s okay that I had to pay but to call my room at 2200 to have me come down and pay was inconvenient and inconsiderate. If explained, then that could have been arranged during check-in. The room was small for 3 persons and the bed was hard. When they cleaned the room it was left with more random hairs and the bed made but cups were left uncleaned. For a normal hotel service usually those are cleaned being that there are no dish soap in the room or dish cloths. The breakfast was subpar we did not eat it as it was not appealing. The best part of our room was the bathroom. Water was hot and my child enjoyed the bath. When we asked for another pillow a blanket they tried to charge for that as well. Check out was simple however at 1000. We asked for 1100. Came down at 1030 and charged 1000 yen. "

"Hotel room size is good, not too small as a boutique style hotel in Japan. Ideal hotel for guests come with car. Plenty parking space at hotel and around it's area. Room rate is good and includes breakfast, we booked just a day ahead. Onsen pool is clean and almost no female guests there using it. We enjoy this short stay and a free breakfast. Will recommend Routin group hotels to other guests. "

"Very close to JR station. Many good food choices around the hotel. "

"**The positives: *It was an easy stay, with low-stress check-in and check-out, no 'vacate the room so we can clean,' and a vending machine and shelves of manga on the first floor. *I was able to open the window far enough to stick my head out and get a breath of fresh air, which was nice. *The coin laundry machines got the job done: 2.5hrs, 600 yen, clean and dry clothes.👍 **Neutral: *There was construction going on, but aside from a bit of occasional noise during the day, it was a non-factor. **The negatives: *When I arrived, the room had some REALLY dusty spots, like behind the TV and on top of the mini-fridge. As in, 'years and years of accumulated dust.' I get that those places aren't often looked at by customers, but how hard is to clean them once every few months? c'mon now. *The room and the bathroom felt pretty dated, but everything worked, I suppose. *The bathroom had some mold/mildew along the grout, although a bit of airing out the room helped that a lot. You might try that: Open the window and the door at the same time for 5-10 minutes while you're cleaning it. (...which seemed to be something you haven't done any time lately.) *The laundry room wasn't just dusty....it was kinda filthy. ugh. Someone clean those carpets, please."

"Buffet, both breakfast and dinner, was excellent! The room is super spacious with a wonderful ocean view. "

"Route Inn hotels always have the most helpful staff. Really liked them. The room was nice. Breakfast was exceptionally good. "